We are a Preferred Vendor!
What does it mean to be a preferred vendor and how does it benefit you as a homeowner?
Many people are not aware that SERVPRO of Northeast Tucson and Oro Valley / Marana East are preferred vendors with many insurances including Farmers, State Farm, The Hartford, and much more. What this means is that when you file a claim with your insurance, they go over a list of vendors that have provided quality work and as well as having met the insurance requirements throughout the whole claim.
As preferred vendors, we are given insurance guidelines on how to handle the claim from the initial call to collecting final paperwork when the job is complete. We are graded on timely manner, estimate guidelines, and the communication between the homeowner and insurance.
Some of the requirements to be approved as a preferred vendor include employee background checks, proper employee training in workmanship and safety guidelines, warehouse, and equipment maintenance. SERVPRO of Northeast Tucson and Oro Valley / Marana East have met all these requirements and ensure to provide you as the homeowner with the upmost customer service.
Homeowners can still choose their own contractors if they decide to, but when they choose a company from the preferred vendor list provided from their insurance, there is an expectation to perform with good quality and customer services.