Cigars and Stogies!!!!!!
Recently SERVPRO of Oro Valley Marana East was called out to a house in Marana where the previous homeowner had smoked cigars for 30 years. His daughter told me, that for years they tried to get him to smoke outside, but after her mom passed away, they just gave up. The daughter tried to save some money and figured that they could do the remediation themselves. Armed with YouTube, buckets and wash cloths, they scrubbed, and they scrubbed, until the texture came off the walls. Finally reaching the sheet rock they then decided to paint the place white. A few realtors brought clients by but offers were well below expectation due to the lingering smoke smell and a yellow under-tone pulling through the white paint.
Cigars and tobacco odors are the toughest odors to remediate!!! Still not wanting to acknowledge defeat, they hired another contractor who told them they have a magical elixir that would solve the problem. Well the next offer from the realtor was lower than the previous offer and they relented and called us to properly remediate the odor. The moral of the story is simple. You can hire a Pro! or Hire a Joe! We quickly took charge of the situation deodorizing the house properly with ozone machines and application of SERVPRO's Smoke Deodorizer. Last we cleaned the coil of the HVAC Unit and sealed the ductwork. In smoke remediations the most crucial piece always forgotten by the Joe is the HVAC system. Since they do not have the technical know-how it is often skipped. Promises of Magical elixirs will never out perform Knowledge by a SERVPRO Pro!!!
Should you have any questions or would like a quote for smoke/odor damage to your business or home, please call our offices at 520-760-9352 to discuss!