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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Emergency Information Network in Oro Valley?

4/6/2021 (Permalink)

A golden sunset with monsoon clouds is shown over Tucson. We respond to storm damage 24-hours a day in Tucson.

Storm Damage in Oro Valley?

The Arizona Emergency Information Network is a great resource to help you develop an emergency and disaster preparedness plan. Emergencies can happen at any time in Arizona, and they can happen with little advanced warning. SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East responds to storm damage emergencies throughout the year in Oro Valley and our teams of highly trained technicians have the equipment, advanced training, and experience to mitigate any storm damage loss.

Because we are part of a national network of over 1700 franchises, we can mitigate storm damage of any size. Our Disaster Recovery Team can be mobilized to any place in the United States quickly and efficiently. Recent mobilizations include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Call Us!

Storms can cause damage to your home or business any time of the year, and when this happens, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is on-call and ready to respond 24 hours a day. Call us today at 520-760-9352. We’ll restore your storm damage in Oro Valley, “Like it never even happened.”

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Happy SERVPRO Customer Testimonials in Tucson?

3/24/2021 (Permalink)

A person is checking the box next to a “happy face” rating. We provide the highest level of service to our Tucson, Oro Valley, and Marana customers.

Our Tucson Customers Say It All!

In all that we do, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East makes every effort to provide the highest level of service to our valued customers. Here are some recent customer testimonials from our website:

“Fire broke out just a bit after we left to go visit the new baby next door. We called local 911 as soon as we saw smoke coming out of our windows. Our neighbors said we should call you also, so we did. Thank you, your employees really cared about what we were going through.” Will B., Tucson

“Our Realtor said your company always made sure her other clients were happy with the job before they left and I am more than happy, also. The house smells so nice now, no more sooty smell.” Lee K., Tucson

“Thanks for cleaning up the huge mess left after the washer hose came off. My house is dry again. Very professional workers, too, I might add. I told my neighbors how good a job you did, too.” Dwight B., Tucson

Call Us Today!

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is on-call and ready to respond 24 hours a day. Call us today at 520-760-9352. We’ll restore your damage in Tucson, “Like it never even happened.”

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Arizona Lightning Facts for Tucson?

3/15/2021 (Permalink)

A spectacular display of lighting is shown during the monsoon season in Tucson. We restore storm-damage in Tucson, Oro Valley, and Marana.

Shocking Facts About Arizona Lighting!

The most intense and beautiful lightning displays I ever saw were in Arizona. Although most lightning occurs during the summer monsoon season, lightning is known to strike during storms throughout the year. As beautiful as it is, lightning is dangerous and can cause property damage. SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East have been mitigating storm damage in Tucson for years, and when you need us, we are Here to Help. ®

Here are some interesting facts about Arizona lightning from Climate Science Extension Specialist Mike Crimmins, Ph.D., from the Department of Soil, Water and Environmental Science at The University of Arizona:

  • How dangerous is lightning? Lightning is very dangerous! It is the number two weather-related killer in the United States killing an average of 73 people each year. Nine lightning-related deaths were recorded in Arizona between 1997 and 2006.
  • How many lightning strikes occur on average in Arizona? The National Lightning Detection Network (based in Tucson, Arizona) can monitor all lightning strikes that occur over the continental United States. The average number of strikes in Arizona between 1996 and 2005 was over 600,000 strikes per year!

Call Us Today!

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is on-call and ready to respond to storm damage emergencies in Tucson 24 hours a day. Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Fire-damaged Home in Mt. Lemmon?

3/10/2021 (Permalink)

Vehicles are heading up hill at night with the City of Tucson in the background. We restore fire-damaged properties in Tucson, Oro Valley, and Marana.

At SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East, we respond quickly to fire damage emergencies in Mt. Lemmon. We practice the one, four, eight, hour rule. This means:

ONE HOUR: We will contact you within one hour of your call or notice of a loss.

FOUR HOURS: Within four hours of loss notification, we will be on-site to start mitigation services.

EIGHT HOURS: Within eight hours of on-site arrival, we will provide a verbal briefing of the scope of work to the appropriate person, usually the insurance claims adjuster or the property manager.

Here are some tips from our website on what to do while you are waiting for us to arrive after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

Call Us Today!

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is on-call and ready to respond to your fire damage emergency 24 hours a day. We’ll restore your water damage in Mt. Lemmon, “Like it never even happened.” Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Inventory Services for Water Damaged Items in Tucson?

3/2/2021 (Permalink)

Packing boxes are being filled with the contents of a bedroom. We care for your belongings like they were our own in Oro Valley

We care about your belongings.

When your Tucson home floods due to a supply line or appliance failure and your belongings are damaged, it’s unnerving thinking about sending them out to be cleaned and restored. SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East takes great care while cleaning and restoring your precious keepsakes, clothing, and furniture. Our restoration technicians pretest items to ensure they can be safely restored and to make sure the proper cleaning solution and methods are used. We may use any of these cleaning methods to restore your belongings:

  • Dry Cleaning
  • Wet Cleaning 
  • Spray and Wipe
  • Foam Cleaning 
  • Abrasive Cleaning
  • Immersion Cleaning

Our contents claim inventory service helps you keep track of your household items by providing a detailed and accurate list of your belongings. We go room-by-room to inventory your contents and take digital photos, and in some cases, bar-coding is used.

  • Preloss list and value of contents
  • A detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with the burden of proof for claimsPeace of mind when you need it most

Call Us Today!

When your home or business has a water damage emergency, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is on-call and ready to respond to your emergency  24 hours a day. We’ll restore your water damage in Tucson, “Like it never even happened.” Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Let SERVPRO of Northeast Tucson Bring the Clean-Up Equipment in Tucson

2/23/2021 (Permalink)

It won’t happen to us.

“I don’t need to think about that. It won’t happen to us” says one spouse to another. They flip the light switch and drift off to sleep. A spark happens near wood; a flame is created inside a wall; and, before you know it you are answering questions from an insurance adjuster. You don’t know who you want to use to start the clean-up ball rolling in Tucson, but you need it done. 

It happened to us. 

It seems too often that those things in life we think won’t happen—happen. They happen and we’re left holding the bag. Don’t allow yourself to be another victim. Let us bring the bags…    …the rags, the vacuums, the masks, and the paint…

What do we do? 

Call us if the unimaginable happens and we will be there to help.SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East will send technicians who are experts in fire restoration. Soot and smoke damage are things we understand. 

Water-Damaged Ceiling in Marana?

2/22/2021 (Permalink)

A man’s foot and part of his leg are shown coming out of the ceiling. We mitigate water damage in the Tucson, Oro Valley and Marana areas.

Surreal Ceiling Scene in Marana

It is a surreal experience when you see a foot sticking out from the ceiling. This happened to me. My dad went up into the attic to locate the source of a water leak and lost his balance and fell off of the floor joists and right through the water-damaged area! Fortunately, my dad was not hurt and he did locate the source of the leak. The air conditioning unit drip pan had cracked, and water was dripping out of the pan onto the attic floor.

Building and Reconstruction Services

We called  SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East, and they came out and provided an assessment of the damage and immediately began the cleanup and restoration process. These professionals supervised the entire project from initial cleanup through to the repair of the ceiling, and they replaced the cracked air conditioning unit drip pan. By the time they completed the job a few days later, you would never know my dad’s foot had been sticking out of the ceiling!

Call Us!

When your home or business has a water damage emergency, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East has a team of highly trained technicians on call  24 hours a day to respond to your call. Call us today at 520-760-9352. We’ll clean and restore your water damage in Marana, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Rain in Redington?

2/15/2021 (Permalink)

Raindrops are shown splashing on a window. We mitigate storm damage in the Tucson area.

January brought rain to Redington

Although January is not normally a rainy month in Redington or the Tucson area, the National Oceanic and Atmospheric Administration (NOAA) climatological report recorded .07 inches of precipitation between January 21 and January 22 and predicts more precipitation for the following week.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East responds to storm damage emergencies 24 hours in Redington. Thunderstorms, rain, and flash flooding are all known to occur at different times of the year, and sometimes there is little advanced warning. The City of Tucson website lists some of the things you can do to prepare for a natural or manmade disaster:

Emergency Checklist

  • Find out which disasters could occur in your area
  • Ask how to prepare for each disaster
  • Ask how you would be warned of an emergency
  • Learn your community's evacuation routes
  • Ask about special assistance for elderly or disabled persons
  • Ask your workplace about emergency plans
  • Learn about emergency plans for your children's school or daycare center

Call Us!

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East has a team of highly trained technicians ready to respond to any storm damage emergency day or night. Call us today at 520-760-9352. We’ll clean and restore your storm damage in Redington, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Fire Extinguisher Safety Tips for Catalina Foothills?

2/10/2021 (Permalink)

A fire extinguisher sits on the floor inside a residence. We are the fire mitigation leaders that Tucson relies on!

Fire Extinguisher Safety Tips 

According to the National Fire Protection Association (NFPA), fire departments in the United States responded to over 353,100 home structure fires per year between 2014 and 2018.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East respond to fire damage emergencies in the Catalina Hills and Tucson area throughout the year and offer these fire extinguisher safety tips from the NFPA to keep your family safe:

  • Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called, and the room is not filled with smoke.
  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
    • Aim low. Point the extinguisher at the base of the fire.
    • Squeeze the lever slowly and evenly.
    • Sweep the nozzle from side-to-side.

Call Us!

If you experience a fire damage emergency at any time of the day or night, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is ready to respond to your call 24- hours a day. Call us today at 520-760-9352. We’ll clean and restore your fire damage in Catalina Foothills, “Like it never even happened.”  

SERVPRO® of Northeast Tucson and

SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Commercial Flood Insurance in Oro Valley

2/4/2021 (Permalink)

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent. 

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood. 

Things to know in Oro Valley. Check to see if you might be required to have flood insurance.

  • All agencies in Oro Valley charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-427-4661

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East recommends the following: 

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating System. The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East is Independently Owned and Operated.





Dishwasher Disaster in Anthony Estates?

2/2/2021 (Permalink)

A woman is shown adding a dirty pot to a dishwasher. We respond to water damage emergencies 24-hours a day in the Tucson area.

Kitchen appliance defiancé

You never know when a kitchen appliance will leak and cause water damage. In my case, there was no sign that the water supply line was cracked or evidence that this leak was causing hidden water damage to the wall behind the dishwasher. Eventually, I noticed a musty smell, pulled the dishwasher out to clean, and noticed the drywall behind the dishwasher was water-stained and saturated by the water seeping into it every time I ran the dishwasher. Oh no!

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East came out to my Anthony Heights home, quickly assessed the situation, and immediately began the mitigation process. They removed the damaged drywall and saturated insulation, set up air movers and air blowers to completely dry the area. They replaced the cracked supply line hose and documented the drying process. Once the area was completely dry, they repaired the wall and returned my kitchen to preloss condition.

Call Us Today!

When you have a water damage emergency, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is ready to respond to your call 24 hours a day. Our highly trained technicians will get the job done quickly and efficiently. Call us today at 520-760-9352. We’ll clean and restore your water damage in Anthony Heights “Like it never even happened.”  

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Graffiti Defacing Tucson Convenience Store?

1/25/2021 (Permalink)

A person is spray painting the side of a building with graffiti. Tucson commercial businesses trust us to mitigate graffiti and vandalism damage.

Graffiti is all over Tucson

Some of it is welcomed as an art form, and some graffiti is considered property damage and is not appreciated by the residents and business owners in the community. The City of Tucson website has a section where you can report graffiti and asks for the physical address, the closest cross streets, and a brief description. It also asks if the messaging is racial or hate in tone and to describe the surface it is painted on. You can also upload a picture of the damage. If you decide to remove the graffiti yourself, there is a place to add a before and after picture and the cost of the graffiti removal.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East will act quickly to remove unwanted graffiti from many surfaces, including walls, driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our technicians are highly trained and have the experience to mitigate any kind of graffiti or vandalism you are experiencing.

Call Us!

When you have a graffiti or other property damage emergency in Tucson, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is ready to respond to your call 24 hours a day. Call us today at 520-760-9352. We’ll clean and restore your property damage “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Storm Preparedness for Oro Valley

1/17/2021 (Permalink)

Dark clouds are shown blowing into the Oro Valley area of Arizona. We are the storm damage mitigation specialists Tucson trusts!

Flash Flooding Safety 

Last year a flash flood brought burned debris from the Bighorn fire north of Tucson down through the Cañada del Oro Wash near Edwin Road. It was a mass of dark black water carrying burned debris and ash. Pima County is no stranger to flash flooding, and this post-wildfire flood risk is another example of storm and fire damage that can impact Tucson-area homes and businesses.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East responds to storm damage emergencies 24 hours a day and has been serving Oro Valley residents and businesses for years, and we offer some tips from Ready.gov on how to stay safe when waiting for help to arrive:

  • Listen to authorities for information and instructions.
  • Avoid driving, except in emergencies.
  • Be aware that snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Avoid wading in floodwater, which can be dangerous and contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.
  • Do not touch electrical equipment. If it is safe to do so, turn off the electricity to prevent electric shock.

Call Us!

When you have a storm damage emergency in Oro Valley, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East are Here to Help. ® Call us today at 520-760-9352. We’ll clean and restore your property damage “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Fire Damage Specialty Cleaning Services in Marana

1/11/2021 (Permalink)

Smoke is billowing up inside a structure that is on fire. We are fire damage restoration specialists Tucson trusts!

Cleaning and Restoring Your Belongings

Surrounded by the Sonoran Desert, the town of Marana is a beautiful town with a southwestern feel.

SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is proud to serve the Marana community and respond to fire damage emergencies. Our technicians are highly trained in fire restoration, and we offer a full range of services to clean and restore your fire-damaged belongings. We always pre-test fabrics to determine what items can be restored. Here are some of the cleaning services we provide:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Call Us!

When you have a fire damage emergency, SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is Here to Help.® We respond to fire damage emergencies 24 hours a day. Call us today at 520-760-9352. We’ll clean and restore your property damage in Marana, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is Independently Owned and Operated.

Bathroom flood in Willow Canyon?

1/5/2021 (Permalink)

A bathtub filled with water and bath bubbles is on the verge of overflowing. Tucson counts on us to restore water damage 24 hours a day!

Willow Canyon Blues

I thought I was pretty good about remembering things until the night I forgot and left the bathtub running. I remember the kids needed help with their homework, and the dog needed to be walked. In the back of my mind, I knew there was something I was forgetting, and when I went into my bedroom, I heard the water running and saw that the hall carpet was soaked with water and a small lake had formed in my bathroom. Then I remembered! Uh oh.

Thank goodness I remembered to call SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East! They sent a team of water restoration technicians out quickly and immediately went to work extracting the water from my bathroom floor and the hall carpeting. After that, they set up air movers and blowers to remove the excess water from the air, baseboards, and walls and prevented further water damage from warping the walls or discoloring the paint!

Call Us Today!

When you have a water damage emergency in Willow Canyon, SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is Here to Help.® We respond to water damage emergencies 24 hours a day, every day. Call us today at 520-760-9352. We’ll clean and restore your water damage, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

December Storms in Tucson?

12/28/2020 (Permalink)

Lightning and heavy monsoonal rain pour down over a darkened sky. Redington counts on us to restore properties damaged by storms!

Monsoons in December?

Although Tucson’s monsoon season won’t begin for another six months, now is a good time to inspect your home or business and do some preventative maintenance. According to a study done by the Insurance Institute for Business and Home Safety (IBHS), roof leaks are the most frequent water damage source. SERVPRO® of Northeast Tucson SERVPRO of Oro Valley/Marana East has been responding to storm damage emergencies in the Tucson and surrounding areas for years and has restored lots of properties with storm damage caused by heavy rain and flash flooding.

Here are some loss prevention and maintenance tips from the IBHS to help you prepare for monsoon season:

  • Have a professional roof inspection annually.
  • Request a detailed inspection report that includes the condition of the flashing, roof covering, parapets, and drainage system.
  • Repairs any cracked or missing tiles or shingles.
  • Repair deteriorated flashing, especially around chimneys and vents.
  • Repair any areas where water pools.

Call Us Today!

When you have a storm damage emergency, SERVPRO® of Northeast Tucson SERVPRO of Oro Valley/Marana East is Here to Help.® We respond to property damage emergencies 24 hours a day, every day. Call us today at 520-760-9352. We’ll clean and restore your storm damage in Tucson, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Outdoor Holiday Light Fire in Oro Valley?

12/20/2020 (Permalink)

White Christmas lights are fastened around the perimeter if a tile roof on a modern house. We are fire damage restoration specialists in Tucson!

Holiday Light Safety

During the holidays you can see holiday lights on the rooftops of many homes in Oro Valley. These holiday lights create a festive atmosphere, and it is fun to drive around the neighborhood to see all the pretty decorations.

According to the National Fire Protection Association (NFPA), between 2012 and 2016, nearly two out of five fires involving electrical failure or malfunction happened in winter weather months from November through February. SERVPRO® of Northeast Tucson SERVPRO of Oro Valley/Marana East responds to fire damage emergencies of all kinds during the holiday season. We know that every minute counts when mitigating fire damage so when we arrive onsite we will immediately begin to secure the structure while other team members provide an assessment of the damage.

Here are some tips for outdoor electrical safety from the NFPA:

  • Use lighting and extension cords listed by a qualified test laboratory and make sure they are for outdoor use.
  • Check lighting and extension cords for damage before using and replace damaged cords.

Call Us!

When you have a fire damage emergency, SERVPRO® of Northeast Tucson SERVPRO of Oro Valley/Marana East is Here to Help.® We respond to property damage emergencies 24 hours a day, every day. Call us today at 520-760-9352. We’ll clean and restore your Oro Valley fire damage, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Drain Hose Damage in Ventana Canyon?

12/14/2020 (Permalink)

A dishwasher drainage hose is displayed. We are water damage specialists in Tucson!

Dishwasher Disaster

The dishwasher in my Ventana Canyon home was old, and it wasn’t working as well as it used to. I decided it was time to replace it with a new model. When the new dishwasher was delivered, the installer removed the old dishwasher, and that was when we discovered that I had a cracked drain hose that had been leaking behind the dishwasher onto the floor, subfloor, and wall behind the appliance for who knows how long? Who knew that a $19 hose could create such a costly repair!

SERVPRO® of Northeast Tucson SERVPRO of Oro Valley/Marana East sees water damage caused by faulty and worn appliances and has years of experience restoring homes and businesses impacted by hidden leaks. Our water restoration technicians have the advanced training, experience, and equipment necessary to clean and restore water damage losses to preloss condition, no matter how large the job is.

Call Us Today!

Every second counts when you have a water damage emergency, so when Ventana Canyon homeowners need help they call SERVPRO® of Northeast Tucson SERVPRO of Oro Valley/Marana East. We respond to property damage emergencies 24 hours a day every day. Call us today at 520-760-9352. We’ll clean and restore your water damage, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Be Prepared for Flooding in Tucson

12/9/2020 (Permalink)

Yard flooded by water. when flooding and water damage strike, trust SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East.

Since floods are one of the most common natural disasters in the U.S., with an average of 25% of flood claims coming from low-risk areas, SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East has these tips to offer you to help reduce the amount of flood damage when it occurs.

Lower the Risk of Flood Damage Tucson:

  • Check your county planning department to see if you live in a flood plain
  • Build barriers to stop floodwater from getting into the basement
  • Use waterproofing sealants to avoid water damage
  • Back up computer files and keep them in a safe location
  • Install a drainage system or flood wall in your yard
  • The Federal Emergency Management Agency (FEMA) reports that flood insurance is available even in low-risk areas
  • Do not keep important information or possessions in the basement
  • Raise equipment off the basement floor
  • Install a sump pump

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East is here to help remediate flood damage if the unfortunate happens to you.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.




Don’t let a wet floor stress you out in Tucson

12/9/2020 (Permalink)

Man and woman standing on a wet floor wearing rain boots. When the rain is coming down inside your home, trust SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East.

Any type of damage inside of a house can be frustrating but one of the more stressful situations is a residential flood. In the middle of a disaster such as a flooded home in Tucson, it can be hard to figure out where to start when it comes to cleaning up and restoring the damaged area. That is where SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East comes in. We are ready to help when called and we are highly trained in property damage restoration and in this case, water damage specifically. Here are some steps that can be taken in the event of a flooded home/room:

  • Make sure the floor is secure before you start walking through the water or wet areas
  • If there is an exposed plug underneath the water, do not walk in that area because electricity can travel through water
  • Call SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East  to help clean up the flooded area
  • Wet floors might be slick so walk slowly to avoid falling and sustaining injuries

We want to make this as easy as possible for our homeowners and reduce the amount of stress you may be feeling in Tucson. 

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East is independently owned and operated. 

Link: https://www.ready.gov/floods

Evacuation when Medical Supplies Are Needed for your Well-being in Tucson

12/8/2020 (Permalink)

cartoon image of first aid supplies Be prepared, you never know when storms can strike.

Storm Damage & Evacuation in Tucson.

Some of these items can be kept in a waterproof container (your emergency kit). Medications probably cannot, but you can have them ready to bring with you.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana Eastsuggest having these items prepared in the event you would need to evacuate your home in Tucson. 

  • Copies of medical insurance & Medicare cards
  • Warm blankets
  • Extra clothing, especially socks & undergarments
  • Bottled water
  • Batteries for your electronic devices
  • Written contact list

Some people in Tucson will also need to consider the following:

  • Make sure that at least one other person can get your medications &  supplies
  • Have at least a week-long supply of prescription medicines
  • A list of all medications, dosages, and allergies
  • An extra pair of glasses or extra contact lenses 
  • Hearing-aid batteries 
  • Games & activities for children

If you have pets in Tucson, consider these items:

  • Pet food and toys 
  • Toys or comfort objects
  • Vet information

Some shelters will not or cannot allow pets. Ahead of an emergency, find out which ones will allow your 4-legged loved ones. All shelters allow service animals.  

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.



Advanced Technology in Catalina Foothills?

12/7/2020 (Permalink)

Image of hand holding moisture meter. We use advanced technology to quickly restore commercial property damage to preloss condition in Tucson!

Psychometry Principles Used to Restore Property damage?

Did you know that SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East uses advanced technology and techniques to restore commercial property damage in Catalina Hills and the surrounding areas? Our employees are required to undergo initial rigorous and ongoing training and certification education to stay up-to-speed with the latest technological advancements and industry standards as established by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Our technicians use advanced technology and techniques for:

Moisture Detection and Measurement Equipment

  • Infrared cameras and other sensitive moisture detectors like hygrometers and other meters measure the extent of moisture saturation

Water Extraction Equipment

  • We use powerful water extraction equipment to speed the drying process

Drying Equipment

  • We use powerful equipment to pull water vapor from the air and to evaporate the moisture at a faster rate
    • High-speed air movers
    • Industrial-grade dehumidifiers

Call Us Today!

When Catalina Hills businesses have a fire or water damage emergency, SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is Here to Help. ® We know that every second counts when you have a property damage emergency. That’s why SERVPRO® of Northeast Tucson responds to property damage emergencies 24 hours a day, every day. Call us today at 520-760-9352. We’ll clean and restore your property damage in Tucson, “Like it never even happened.” 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is Independently Owned and Operated.

How to Prepare Important Documents for a Water Emergency in Tucson

12/7/2020 (Permalink)

stack of papers on desk SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Here To Help with document restoration.

Even though we are in a digital age these days, some people still keep paper documents filed neatly in their drawer or a file folder (or somewhere else). However, what happens if those important documents are destroyed due to a water emergency or a flood caused by a storm? It can be so hard to track down copies of those documents and this leads to unnecessary stress among other difficulties depending on what the documents are for. 

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana Eastwants to share the following tips with the residents of Devil’s Thumb:

  • Scan and back up images to a thumb drive and keep it in a safe, dry space
  • Keep paper documents in a water-proof bag or safe
  • Laminating documents is also an option but keep in mind that lamination does not last forever
  • Some companies do offer waterproof paper that you can use in a printer

It is not too late to start moving important documents over to a digital copy or hard drive, or into a waterproof safe if that is what you prefer. No matter the method you choose, keeping the documents safe from water damage is an important part. If for some reason you do need to replace lost or damaged documents, the link below will prove to be very useful. Any residents located in Devil’s Thumb are more than welcome to call the trusted team members of SERVPRO of Greater Boulder to help come to clean up water damage if needed!

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Tips to Put Out Fires in the Kitchen Safely in Tucson

12/6/2020 (Permalink)

 Person holding a skillet on the stove with a small fire starting SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East is ready 24 hours a day, 7 days a week to help you.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana Eastrecognizes that over half of home fires start in the kitchen. Some kitchen fires start out small enough that you might be able to put them out easily. By being proactive, you can save yourself and others from fire and smoke injuries in your Tucson home. 

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside the home.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East has these tips to offer for handling a small cooking fire:

    • If the fire is on the stove top or in a pot, put a lid on the fire to smother the flames. Turn off the burner  
    • If a cloth on the stove top is on fire, put a lid on the fire to smother the flames.  Turn off any burners  
  • Do not use water on a gas fire or a grease fire. Pot lids will smother a fire. You can also use (a lot of) baking soda. Pour a box of baking soda on the fire
  • If the fire is in the oven, turn off the heat. Close the oven door.    


Never leave fire-fighting to chance. SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East know that objects can be replaced.  People and pets cannot.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East is Independently Owned and Operated.




Emergency Kit for Evacuation for the Deaf, Blind, and Service Animals in Tucson

12/6/2020 (Permalink)

icons of emergency logos Be prepared for whatever may come your way.

Storm Damage & Evacuation in Tucson

Low vision or hearing loss may make a power outage more difficult in Tucson. Evacuation may also be more difficult.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East has these tips:

Have an evacuation emergency kit ready.  You can also use it at home.

For people who have low hearing or deafness in Tucson, consider the following:

  • Extra batteries for hearing aids
  • TTY
  • If you Sign, have a pen and paper for people who do not know Sign
  • Backup batteries for any augmentative communication devices

For people who have low vision or blindness in Tucson, consider the following:

  • Use large-print or Braille on labels
  • Magnifiers or other assistive devices
  • White cane (if you use one)

Storm damage makes life more difficult for service animals too.

For people who have service animals in Tucson, consider the following:  

  • Food, water, and other supplies
  • Tell emergency responders that your service animal travels with you
  • Shelters and other buildings may not refuse entry to a service animal

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.



Tips to Prevent Kitchen Fire in Tucson

12/1/2020 (Permalink)

women in kitchen with fire When fire strikes, trust SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley/Marana East understands that cooking equipment is a leading cause of fire damage and fire injuries in your Tucson home.

To help prevent fire damage, SERVPRO of Northeast Tucson and SERVPRO of Oro Valley/Marana East shares these tips. They make more sense than not cooking at home.

  • Many kitchen items can catch fire, including: dish towels, oven mitts, recipes, wooden tools, and loose clothing
  • Never operate the stove or oven when you are tired or have been drinking alcohol
  • If you are frying, broiling, grilling, or boiling food, stay in the kitchen. If you leave, even for a short time, turn off the heat
  • Keep flammable items at least three feet from the stove top
  • Do not allow children within two to four feet of the stove or oven
  • If you must leave the house while cooking of any kind, turn off the heat sources

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside your Tucson home.

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley/Marana East reminds you that fire prevention is the best strategy against fire damage. 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.



Thunderstorm preparedness in Tucson

12/1/2020 (Permalink)

Lighting striking through the sky When lightning strikes, call SERVPRO of Northeast Tucson and SERVPRO of Oro Valley /Marana East

Thunderstorms are beautiful, but they can also be dangerous. They can cause severe damage to
your home and property in Tucson. Thunderstorms include lightning and can:

  • Include winds over 50 MPH
  •  Create hail
  • Cause flash floods
  • Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day.
SERVPRO of Northeast Tucson and SERVPRO® of Oro Valley /Marana East knows you cannot prevent a thunderstorm, but you can prepare:

  • Know the risk for thunderstorms in Tucson
  • Sign up for your community’s warning system
  • Cut down or trim trees that may fall on your home or office
  • Install surge protectors, lightning rods, or a lightning protection system

SERVPRO of Northeast Tucson and SERVPRO® of Oro Valley /Marana East repeats the warning, “When thunder roars, go indoors”. You don’t
have to wait for the thunder. If there is a thunderstorm warning, go inside. Once there:

  • Unplug appliances
  • Do not use landline phones in office or home
  • Pay attention to alerts and warnings
    If you can’t get inside a building:
  • If you are swimming or in a boat, get to land immediately. Find shelter
  • If you are in a car, don’t touch anything metal
  • “Turn around. Don’t Drown. '' Avoid flooded roads. 6 inches of moving water can knock
    you down. One foot of moving water can sweep away your car.

A lightning strike during a thunderstorm can leave a wake of destruction in its path. This can
range from minor electrical issues to fire damage. Lightning is also a major cause of injury or
death from weather-related dangers. Most people survive being hit by lightning, but they often
have long-term problems.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Crime Scene in Tucson?

11/28/2020 (Permalink)

A technician dressed in protective gear and face mask is sectioning off an area with crime scene tape. We are restoration specialists Redington residents count on.

Crime Scene Cleanup

Although SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is known primarily for fire and water damage restoration, we offer many specialized cleaning services to our community. Safe and necessary biohazard cleanup and removal is one valuable service we offer in Tucson. Our technicians have the experience, training, and protective gear and equipment necessary to thoroughly clean, disinfect, and sanitize areas affected by crime scenes and accidents. Often these scenes leave behind blood and other biohazard contaminants that can compromise your health. Our technicians are on call 24 hours a day and typically can be on site within four hours of the call. We will always treat your property, and everyone involved with the greatest respect when dealing with these kinds of scenarios.

After the police complete the investigation our job begins. Some of the services we offer are:

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Call Us!

If you find yourself in need of help with an accident cleanup or another biohazard cleaning service, SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is on call and ready to assist you. Tucson residents know they can rely on our discretion and empathy during challenging times. We’ll clean and restore your property, “Like it never even happened.” Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and

SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Preventative Maintenance Cleaning Services in Redington Ranch?

11/23/2020 (Permalink)

A modern, black and chrome office chair sits on sparkling clean black and grey carpeting. Tucson relies on our commercial cleaning services to keep their office looking

Beyond routine cleaning services

Did you know that SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East offers a wide range of commercial cleaning services to the Reddington Ranch business community? These services go beyond the scope of a routine janitorial service to keep your offices and commercial businesses looking their best.

Unlike a regular cleaning service, our restoration technicians have the training, experience and equipment necessary to deep clean your business from top to bottom. We can locate and neutralize offensive odors, deep clean carpets, drapes, blinds, and upholstery to keep them looking their best and protecting your investment.

When cleaning carpets and upholstery, we will use some or all of the following cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Call Us!

SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East has been providing commercial cleaning services in your area for years and we are ready to assist you with all of your cleanup and restoration needs. The Redington Ranch business community knows they can rely on our commercial cleaning services to keep their properties looking their best. Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and

SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Thanksgiving Day Fire in Mt Lemmon?

11/23/2020 (Permalink)

A turkey and all the fixings are laid out, ready to be cooked on Thanksgiving Day. We are fire restoration specialists in Tucson!

Thanksgiving Day Fiasco

Even though things can get hectic on Thanksgiving Day, it’s nice to gather with family and loved ones. Everyone ends up in the kitchen, and we all have a good time telling stories and walking down memory lane. We especially like to retell the story about the time grandma’s oven mitt caught on fire and almost burnt down the house! It’s a funny story now, but it was a fiasco when it happened!

SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East has been responding to fire damage emergencies in Mt. Lemmon for years and sees firsthand the damage that even a small kitchen fire can cause. Our technicians are highly trained and are on call 24 hours a day to assist you.

Here are some cooking safety tips from the National Fire Protection Association to keep you and your family safe this holiday season:

  • Stay in the kitchen when you are cooking on the stove top to keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot, and kids should stay three feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy, or coffee could cause serious burns.

When you have a fire damage emergency, SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East is Here to Help.® Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and

SERVPRO® of Oro Valley /Marana East is Independently Owned and Operated.

Mold Infestation in Willow Canyon?

11/18/2020 (Permalink)

A close up of colorful mold growing in a petri dish is shown. We are mold remediation specialists in Tucson.

Oh no, mold!

According to an article published by Virginia State University, mold is a fungus that thrives on various damp and other decaying organic matter. Mold spores are always present in the atmosphere and are floating around, waiting for the optimum environment to land and spread. Optimum environments for mold to spread are any moist place. Mold gather their food from dead organic matter, like leaves, cardboard boxes, logs, paper napkins, carpet, clothing, etc.

SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East has years of experience mitigating mold damage in the Willow Canyon area. Our team of Certified Applied Microbial Remediation Technicians understand how quickly mold can spread and know the best way to remove these colonies from your property. Because mold is always present in the atmosphere, it can never be completely eradicated, but it can be remediated. Here are some more mold facts from our website:

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us

SERVPRO® of Northeast Tucson and SERVPRO of Oro Valley/Marana East has the experience and training to safely remediate mold in your home or commercial business in Willow Canyon. Call us today at 520-760-9352.

SERVPRO® of Northeast Tucson and

SERVPRO® of Oro Valley/Marana East is Independently Owned and Operated.

Hoarding Situation

10/21/2020 (Permalink)

Hoarding Situation

SERVPRO of Northeast Tucson provides a variety of services and within those services we come across different challenges. We recently had to provide mitigation services in a home that was a little too crowded with miscellaneous items. In order to continue with the mitigation, we had to carefully move a lot of the homeowners’ items and boxes around to locate the source of the leak. Once the leak was located, we were able to work from there. When we encounter a home with this much clutter, we take into consideration of the customers comfortability with having technicians over. Our training department make sure that our technicians continue to respect the homeowner and their belongings while restoring the home. There is no job to big or small for SERVPRO of Northeast Tucson to handle. Should you be in need of our services, give our offices a call with any questions to schedule a site inspection! 520-760-9352

The Construction Experience

10/13/2020 (Permalink)

Our Construction Experience 

We recently had the pleasure to share our construction experience with Tom Walker, the SERVPRO Reconstruction Specialist and dear friend.

In this podcast, we were able to briefly discuss what obstacles we face and the pros and cons while working with third party programs.

We have been doing construction for 10 years now and every year is another set of new procedures and guidelines from different insurances and programs. How do we keep up with multiple programs? The SERVPRO of Northeast Tucson, Oro Valley, and Marana East office staff are more than qualified to handle every new guideline. Restoration Manager is a very complex program that allows us to oversee and monitor the KPIs ( Key Performance Indicators ), and ensure that they are being met. With this CRM, every project can be up to date. 

Most of our construction projects come from homes that have had water damage but were restored by SERVPRO. Once the mitigation has been taken care of, we are able to send the repairs estimator to prepare his quote and findings to the adjuster. He reviews his estimator's guidelines for the individual insurance carriers and submits the estimate. This normally takes no more than 3 days. 

The obstacles we face when submitting these estimates mainly come from waiting for the approvals. Once the estimate has been submitted, it goes through at least 2 reviewers: the insurance carrier's adjuster and the program's estimate reviewer. As the volume of projects come in, more and more jobs are placed on a queue for review. The best practice for this is to do consistent follow ups. 

As soon as the estimates received approval, we are able to proceed with repairs. Having Restoration Manager allows us to communicate with the customers directly by sending an email or text with the information. 

When the construction has been completed, the real challenge then comes forth. Collections. It is a lengthy process to review a billing package. From reviewing the documents to justifying line items with the progress pictures. 

While we have all the tools and resources to perform, nothing can really take the place of our hard working staff. We appreciate all they do for this company and how much it has grown because of their dedication and love for this industry. 

Construction is definitely a needed service once the home has been mitigated and dried. Nothing really says "Like it never even happened," until the repairs have actually been completed and the homeowners are able to finally return to their actual home. Our experience here at SERVPRO of Northeast Tucson, Oro Valley, and Marana East has been an honor to provide that relief to our customers. 

Rocky Point the Arizona Beach

9/29/2020 (Permalink)

Me at the beach Me at the Beach

This past weekend I defied the lockdown and ventured south of the border to Puerto Penasco Mexico, aka Rocky Point!!!!  There we encountered great weather, great food, and of course just happy locals.  We did have to practice social distancing as Mexico could never handle a Covid-19 outbreak.  All the tourists were agreeable and you can tell everyone just wanted to have a good time and forget about all the stresses of family and work back home in Arizona.  Rocky Point has always been my reset button!  You can never stay stressed on a beach!  If you are stressed you might want to venture south of the border!        

The Right Tool on the Job!

9/23/2020 (Permalink)

Moisture Meters

One of our most essential tools we use here at SERVPRO® of Northeast Tucson is our moisture meters. The moisture meters allow the technicians to identify not only areas that contain moisture but also how much moisture the material has build up. It measures moisture content of building materials such as roofing, siding, insulation, drywall, plaster, wood, tile, and fiberglass. While there are a variety of moisture meters that SERVPRO® of Northeast Tucson uses, we will talk about the thermal moisture meter.

The thermal moisture meter will categorize these different levels of moisture by color. In the picture displayed, you can see a small rainbow of colors that range from yellow to purple. The proper way to read this meter evaluates the temperature of the surfaces by identifying the color displayed on the screen to a level of moisture. Wet surfaces are usually colder than the surfaces nearby and displays a darker color. The drier areas are usually yellow or light orange.

Our project manager and technicians are trained to utilize this tool to provide customers with the most accurate information and properly handle the situation.

Should you have any concerns about possible water damage in your home due to a leak or any other service we provide such as Fire, Mold, Biohazard Cleaning, and more feel free to give SERVPRO® of Northeast Tucson a call at 520-760-9352 !

Mold! Now what?

9/23/2020 (Permalink)

What to do when you suspect mold

It is true that mold spores are everywhere, but water is the most common for mold growth. When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. This is more than putting down towels and turning a fan on. There are a few steps for first time water and/or mold damage experiences.

  1. Call SERVPRO® of Northeast Tucson to schedule a site inspection with an estimator to assess the problem and provide you with a quote. Our policy is to be there within 4 hours or sooner if this is an emergency.
  2. Contacting your insurance carrier to advise and request approvals if needed. SERVPRO® of Northeast Tucson is on many insurance preferred vendor lists. If not filing a claim, just proceed with having our project manager fully explain the process and what to expect.
  3. Allow yourself to relax while SERVPRO® of Northeast Tucson gets the job done using industrial equipment by our highly trained technicians. Our field and office staff will provide you with all information you need and answering any questions you may have.

Many people do not know that if you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house when not properly remediated. Ensure yourself with a peace of mind that SERVPRO® of Northeast Tucson is highly qualified and more than happy to assist with any kind of water, mold, and fire damage.

Give our offices a call with any questions you may have at 520-760-9352!

Any Suggestions

9/10/2020 (Permalink)

suggestion box Suggestion Box

The other day walking through the office, I noticed that we have a suggestion box now.  Our new GM Anthony installed a box to get input from the field and office staff looking for ways to improve our work conditions.  Since Covid-19, we have had to change our work processess and accommodate employees working from home as well as homeowners not wanting in person contact.  We have made many changes such as utilizing docu-sign and a new platform to have pictures taken.  All these changes came from the field and the office.  Today we opened the suggestion box and to much surprise we read our first suggestion.  Yes I concur, and fortunately it is Thirsty Thursday!!! Suggestion noted and Implemented.  Happy Thirsty Thursday!!!          

Happy Labor Day

9/3/2020 (Permalink)

From the employees at SERVPRO of Oro Valley/Marana East and SERVPRO of Northeast Tucson, have a safe holiday weekend!!!

Tucson is Tacos!!!!

8/31/2020 (Permalink)

Tucson is Tacos!!!!

One thing that stands out in Tucson besides our Sonoran Dogs and EEGEE’S are traditional Tacos.   Every Tucsonan has their favorite Taco Shop!  Whether it be a food cart or Strip Mall location, we know where and what time we can get Tacos!!!

So being a foodie I have a new addiction to my favorite plates and it’s called a Quesabirria!!!

El Taco Rustico located at 2281 N Oracle Rd. Tucson AZ. 85705 service these deliciousness! It is a taco with cheese and a traditional Mexican stew as a dipping sauce. YUM!!! You will not know what heaven taste like, till you had one. 

Los Tacos Apson located at 3501 S 12th Ave Tucson, AZ.  is another favorite of mine with traditional carne asada that is out of this world.

Last, Taquieria Pico de Gallo located 2618 S 6th Ave Tucson, AZ. 85713 has the best Fish Tacos!  Plan on staying a while here, as everything is freshly made.

Next time you are out and about explore some new Taco Shops and get a Fresh perspective on Tucson’s food Scene.

When Bad Things Happen!

8/20/2020 (Permalink)

On Saturday morning, SERVPRO of Oro Valley and Marana East responded to an attempted burglary to a business. The assailants went ahead and rammed a vehicle into the store front requiring a cleanup and board-up. Our technicians were quick to respond and arrived within the hour of the call. They installed the board-up and finished in no time. We were able to install a working door with a lock system for this business so that they may continue to stay open. This is temporary but due to COVID-19 safety guidelines for insurances, it may be a while before the insurance company goes out and estimates the damages and begins repairs. 

SERVPRO of Oro Valley and Marana East believe it is very important to listen to the customer's concerns. We understand that the business must keep going and in this case, sometimes you have to get creative!

SERVPRO of Oro Valley and Marana East wants to provide you with not only great customer service but security that comes with dealing with an unexpected catastrophe. 

Give us a call if you have any questions with any residential and commercial building that may have experienced similar damages. 520-760-9352 

Big Fire!!! Big Response!!!!

8/20/2020 (Permalink)

Sometimes there is a degree of difficulty on jobs that require special tools and additional manpower!  Recently, we were called out on a Warehouse Fire that had extremely high ceilings and lots of machinery.  We did the emergency extraction and then called for reinforcements.  Because we are a Franchise system there is always a team available to take on any job, any size, and at any time!  One call to our Large Loss team, and a 53-foot trailer was at the facility the next day!  Loaded with all the equipment and tools to handle this job.  Conveyor belts and electrical overhead scissor lifts and cherry pickers were dropped off and brought in the warehouse, to do the painstaking hand wiping to clean up this fire.

At SERVPRO Of Northeast Tucson and Oro Valley Marana East, we have the experience to handle any size loss and when the degree of difficulty exceeds our capabilities, we call (Broken Arrow)  and the support of our 1700 Franchisees come to our aid and get the job done!!! At SERVPRO of Northeast Tucson and Oro Valley Marana East we are here to help!!!!


8/13/2020 (Permalink)

What to do this summer?

Every family typically takes some summertime vacation to the beach or anyplace out of town, but as this year continues to get more complicated, the options of those luxuries unfortunately become less and less.

This year Rob and Leslie decided to do the nature route and go to Flagstaff and have a look around. They stayed in a quaint B&B just a few blocks north of Downtown Flagstaff.  While many activities were closed and restaurants had seating at 50% they had to be a little more open to trying new things.  They went hiking along the Buffalo Trail and then ventured to Walnut Canyon where an ancient Native American Civilization from 1200 A.D. lived.  The hike was exhilarating! The views were outstanding! An easy 3.5 hours of road trip and full day of hiking and wandering really made their day.

This pandemic can hold you hostage or it can open your mind to try and enjoy new things.  Make it a point to make the most of this time and venture off and see the beauty of Northern Arizona and Southern Arizona.  There are so many creative things we can do to get out and about while staying safe! It is a matter of perspective. Do you want to just live life or enjoy the one life you have? Choose life and experience something different and new every day.

We at SERVPRO of Northeast Tucson and Oro Valley Marana East wish you a safe rest of the summer!!!

We are a Preferred Vendor!

8/3/2020 (Permalink)

What does it mean to be a preferred vendor and how does it benefit you as a homeowner?

Many people are not aware that SERVPRO of Northeast Tucson and Oro Valley / Marana East are preferred vendors with many insurances including Farmers, State Farm, The Hartford, and much more. What this means is that when you file a claim with your insurance, they go over a list of vendors that have provided quality work and as well as having met the insurance requirements throughout the whole claim.

As preferred vendors, we are given insurance guidelines on how to handle the claim from the initial call to collecting final paperwork when the job is complete. We are graded on timely manner, estimate guidelines, and the communication between the homeowner and insurance.

Some of the requirements to be approved as a preferred vendor include employee background checks, proper employee training in workmanship and safety guidelines, warehouse, and equipment maintenance. SERVPRO of Northeast Tucson and Oro Valley / Marana East have met all these requirements and ensure to provide you as the homeowner with the upmost customer service.

Homeowners can still choose their own contractors if they decide to, but when they choose a company from the preferred vendor list provided from their insurance, there is an expectation to perform with good quality and customer services.

We service Water Damage, Fire Damage, Tarps, Mold Remediation, and much more! With questions, please give us a call! 520-760-9352

Monsoon Season calls for tarps!

7/24/2020 (Permalink)

SERVPRO of Northeast Tucson and Oro Valley Marana East do Roof Tarps!!!!

You can always tell what time of year it is in the old Pueblo!!!  Skies are gray, Roofs are turning white to blue and the Cicadas are singing a rain song!!! It's Monsoon season 2020!!!!  As the Desert and Our Desert wildlife rejoice in the rain we hunker down and wait the storms out and assess the damage by Mother Nature.  Many folks awake missing roofs and need to have an emergency tarp.  We at SERVPRO are Here to Help with tarping services as well as roof repair.  Yes!!! You heard it correct, we also do roof replacement!!!  We have an unlimited supply of roof tarp material and premade sandbags to get a temporary roof installed and mitigate the damages inside.   This year has added a new wrinkle and that is the effects of covid-19.  Please be aware that we take all the necessary precautions with our workers by having access to PPE in the event we are working inside your house.  From Roof Tarps to Roof Replacements! SERVPRO of Northeast Tucson and Oro Valley is Here To Help!


7/15/2020 (Permalink)

Congratulations Rob and Leslie Siegler!

You have been more than just owners of this company. Leaders, teachers, encouragers, and especially friends. We thank you!

Few words from Rob:

"20 years! What happened? In a flash, twenty years have gone and passed! Older, I begin to think, should I have pursued something else? I have had the pleasure to meet many people on my journey of life. Some famous people, some people who think they are famous, and a whole lot of ordinary people with extraordinary stories!!!  The best part of this journey is watching the growth of our franchise, from my garage to present. What I am most proud of is the impact we have had on the lives of our employees! I have worked numerous hurricanes from Sandy to Harvey, wildfires in California and a dam break in Boulder, Colorado. This has been the most challenging career path I could have chosen, and I would not change a thing!! I have no regret!! This has been one heck of a ride!! I look forward to 20 more years of fun in the sun of Tucson, Arizona!!!"  


Do Your Part!

7/2/2020 (Permalink)

Do Your Part

We see new updates on the media regarding the safety of everyone during this COVID-19 crisis. “Wear a mask!”, “Stay 6ft apart!”, “Masks don’t work”, “Stay home safe lives” … but who can we believe? Yes, it impinges on our freedom and yes, it is inconvenient but at this point in life, you can never be too careful. With the number of new cases rising and Arizona issuing the new shutdown order, we must do our part and be responsible.  Our position and SERVPRO of Northeast Tucson and Oro Valley / Marana East is to wear masks during public interaction as it was mandated by our local ordinance. Rest assured that during this COVID-19 crisis, we will maintain the appropriate level of personal protective equipment (PPE) to protect our employees and our customers. You cannot mistake us! All our masks say, “Here to help”! As we do our part to ensure the safety of ourselves and everyone around us, please do your part and remember that we are in this together!

Happy Fourth of July

7/2/2020 (Permalink)

Happy 4th of July Everyone!

Like every other holiday this year, 4th of July will be different from past years. The things that we are used to like parades, festivals, and all public gatherings are not happening due to the re-closing of businesses and events with more than 50 people are prohibited. But none-the-less, we need to continue to keep our spirits up! There are so many other ways to celebrate during social distancing and keeping safe!

  1. Prepare a barbecue in the backyard for your friends and family! No one has to miss out on hot dogs, burgers, chicken and more! Still get to enjoy all the delicious food that is prepared and the company that comes with! For safety CDC advises that you and your guests wash your hands before and after eating. Encouraging the use of hand sanitizer frequently and everyone to wear masks.
  2. Watch the Fireworks!... From a distance. Just because there is not gathering of people to watch the fireworks together doesn’t mean you can’t drive and watch from your car. This is a good way to leave your home for a few and still get a chance to view the night sky get lit with explosions of colors.
  3. Host a movie night! If your side of town is not throwing fireworks, then another great way to end the night is with a movie! Pick a good handful of movies to select from and have your guest vote. Most popular movies to watch on 4th of July are The Patriot, Top Gun, The Sandlot, and a few more based on preference.

There are LOTS more ways to enjoy this 4th of July. Talk to some family and friends and get creative! SERVPRO of Northeast Tucson and Oro Valley/Marana east wishes you a safe and fun 4th of July weekend!

Tucson's Tough Times

6/23/2020 (Permalink)

Tucson's Tough Times

Midway into the year and 2020 continues to surprise us in various ways. From the COVID-19 spread to our recent Bighorn fire currently happening in north of Tucson. We do send out prayers to everyone going through these difficult times…


SERVPRO of Northeast Tucson and Oro Valley / Marana East work hard every day to ensure that you stress less while dealing with your residential and/or commercial property damages. Once we receive your claim, we contact you within an hour to schedule a site inspection at your earliest availability. Our highly trained technicians will assess the problem and provide you with a rundown of the work that needs to be done. Once the office receives your information, we communicate with you and your insurance adjuster to provide them with the latest updates. Communication is a priority when dealing with restoration work. We know that it is always uncomfortable when an unfortunate event happens to the place we live or work in so trust SERVPRO of Northeast Tucson and Oro Valley / Marana East when we say “We are here to help!”

Our services range from COVID-19 Disinfecting and Sanitation, Fire Damage, Bio-Hazards, to our most common Water and Mold remediation.

Please contact our offices at 520-760-9352 with any questions.

Tucson experiences wildfires caused by lightning!

6/9/2020 (Permalink)

Wildfire picture taken at night Tucson Wildfire on Pusch Ridge

Wildfire in Tortilita Mountains and Pusch Ridge!!!!

Scary time for Residents of Oro Valley with two active Wildfires started by Lightning in Friday Nights Storm! Being a disaster restoration company, SERVPRO of Northeast Tucson and Oro Valley Marana East have witnessed the devastation and emotional impact upon the lives of those affected. Here are some tips that might help should you or your home become impacted:
1.) Heed all evacuation orders
2.) Clear all brush in a 100 foot perimeter around home
3.) Have a defined route of escape and make sure all persons are accounted for and know of a rally point to meet if separated.
4.) Do not forget about your pets and livestock.
5.) Have clothing assembled in a bag include any medicines and personal hygiene products.
6.) Plan to take all family pictures, jewelry, and small keepsakes
7.) Take your computer hardware and any personal documents
8.) Make a video inventory of all items in house and focus on serial numbers of high dollar items
9.) Keep all windows closed and locked
10.) Plan on emptying your refrigerator and take food supplies with you should power go out

Wildfires are very unpredictable but having a plan will lead to peace of mind. Let us pray that our first responders can get these fires under control. Should you need our service for smoke clean-up, SERVPRO of Northeast Tucson and Oro Valley Marana East have the necessary experience in cleaning the retardant off your home, cleaning the HVAC system as well as smoke damage within your home.
SERVPRO of Northeast Tucson and Oro Valley Marana East is here should you need us!!!! 520-760-9352

Welcome back Monsoons!

6/5/2020 (Permalink)

It is our favorite time of year again! Monsoon season!

For the next 4 months, Tucson and other cities in Arizona will be experiencing the lovely madness of mother nature. Our city prepares for the heavy rains, lightning, hail, flash floods and of course, our extreme heat. Yes, our desert does have flood warnings. Though these summers can be refreshing and beautiful to watch, it may cause some serious damage to our homes. From extracting two inches of water that entered the house to roofs flying off houses. Fret not, SERVPRO of Northeast Tucson and Oro Valley / Marana East is here to help with all your water damages! We provide 24/7 emergency services so we can ensure the damages are taken care of as soon as possible. With our 1-4-8 policy, we contact you within the hour, schedule to be at your residence within 4 hours and provide a verbal briefing of the scope of damage within 8. Now you may rest to sure that in case of any emergency, we are ready to help!

If you have water damage at your home or commercial property, call us at 520-760-9352

Open up Tucson and be SERVPRO: Certified Clean!!!

5/21/2020 (Permalink)

May 16, 2020 might be known and celebrated as our Second Independence Day.  What an exciting time to celebrate our break from lock downs and social distancing. Though everyone is ready to finally run out the door, there is still a fear of not being safe from this virus. Business owners will want to ensure that their place of business, their employees and most importantly their customers are safe, and all cleaning measures have been taken. How do you demonstrate to your friends, family and customers that you are taking the maximum precautions?  You have your business sanitized by SERVPRO of Northeast Tucson! With our Certified: SERVPRO Cleaned Seal, not only will it give you the comfort of a professional cleaning for your employees and customers, it will feel safe with our certified clean seal placed upon your door!!!

Call for your monthly service today and have a happy and safe Memorial Day Weekend or in our case Independence Day!!!!

Cigars and Stogies!!!!!!

5/21/2020 (Permalink)

Recently SERVPRO of Oro Valley Marana East was called out to a house in Marana where the previous homeowner had smoked cigars for 30 years. His daughter told me, that for years they tried to get him to smoke outside, but after her mom passed away, they just gave up.  The daughter tried to save some money and figured that they could do the remediation themselves.  Armed with YouTube, buckets and wash cloths, they scrubbed, and they scrubbed, until the texture came off the walls. Finally reaching the sheet rock they then decided to paint the place white.  A few realtors brought clients by but offers were well below expectation due to the lingering smoke smell and a yellow under-tone pulling through the white paint.

Cigars and tobacco odors are the toughest odors to remediate!!!  Still not wanting to acknowledge defeat, they hired another contractor who told them they have a magical elixir that would solve the problem. Well the next offer from the realtor was lower than the previous offer and they relented and called us to properly remediate the odor.  The moral of the story is simple. You can hire a Pro! or Hire a Joe!  We quickly took charge of the situation deodorizing the house properly with ozone machines and application of SERVPRO's Smoke Deodorizer. Last we cleaned the coil of the HVAC Unit and sealed the ductwork.  In smoke remediations the most crucial piece always forgotten by the Joe is the HVAC system.  Since they do not have the technical know-how it is often skipped.  Promises of Magical elixirs will never out perform Knowledge by a SERVPRO Pro!!!           

Should you have any questions or would like a quote for smoke/odor damage to your business or home, please call our offices at 520-760-9352 to discuss!

Moss Mold Mildew and Myths

5/14/2020 (Permalink)

Moss Mold Mildew & Myths

Moss, Mold and Mildew are thought to be all related and in the mold family!  Fact: Not True!

We receive many calls from homeowners with questions and some are surprised with the facts about the differences and how to treat them. We hope that the following information may help to clarify.

Moss is a plant that converts sunlight and dissolved soil minerals into the energy it needs to grow and reproduce.

Myth: Moss grows only on north side of trees! Fact: Sometimes True!

Well this is partially true if you are in the Northern hemisphere but if you are in the Southern Hemisphere it grows mostly on the south side of trees.  If you are lost in the woods and are using moss to navigate you will get to where you are going only 50% of the time as this old rule of thumb only works 50% of the time.  Best to use a compass!!!

Mold is a fungus!  Fact: True!

Molds are eukaryotic micro-organisms that are decomposers of dead organic material such as leaves, wood and plants.  Today’s air-tight housing has caused a surge in mold related illnesses.  If you experience a water damage leak and it goes undetected, Mold will have the right conditions for growth. 

Myth:  Bleach will kill mold!  Fact: Not True!  Bleach is not a recognized EPA Sanitizer that can kill Mold! 

Is mildew mold? Fact: True!

Mildew is a form of mold (surface mold) and if left untreated could become a contaminant.  Mildew typically happens in bathroom showers!  Again, our new air-tight housing causes areas such as bathrooms to stay wet longer leading to mildew growth!  Fear not, Mildew is considered a surface mold and can be treated with applications of household cleaners!  In addition. It is recommended to always use the bathroom exhaust fan when showering or bathing to exhaust the humidity out of the area. 

Myth:  Mildew can be killed with bleach!  Fact: Might be True!  Bleach might work, but you should use a household cleaner that states for specific use for mildew! If it the household cleaner contains Microban, it can be used to clean mildew! If Mildew is consistently present, It might be an indication that you have a bigger issue!

With questions pertaining to mold and mildew concerns in your home, Please call SERVPRO of Northeast Tucson and Oro Valley / Marana East to have an assessment of your home today!

The Forgotten Year

5/12/2020 (Permalink)

2020 will forever be known as the forgotten year! It is a huge disappointment for the graduates but also for the mothers and fathers of these graduates!!! As a parent it is time to boast to the world, ”Hey look at what my child has achieved!” Instead, there will be no party, no flip of the tassel, no goofy parent picture to be embarrassed by, and of course, no Facebook Update! Our memory will be a zoom graduation, a drive-thru graduation and a diploma sent in the mail. Let us all pray, that the educators decide not to make this the “New Normal”! As a parent we have sacrificed! We saved money to send our kids to college! We made sure their college experience was as good as ours! We paid for tutors, sports, spring breaks, fraternities and sororities and any other extracurricular activities they wanted to participate in! Their graduation is our graduation as well! We at SERVPRO of Northeast Tucson & Marana East salute you Moms and Dads for the sacrifices you have made!!! Congratulations to the Moms and Dads and of course the Graduates of 2020!!!

To The Graduating Class of 2020!!

5/7/2020 (Permalink)

Congratulations Class of 2020!

Class of 2020, Congratulations on your achievements. Whether you are promoting from 8th grade to high school, graduating high school, or even college, we at SERVPRO of Northeast Tucson and Oro Valley / Marana East wish to recognize you on your accomplishments. Unfortunately, due to the Corona Virus many will not be able to get recognized with all the pomp and circumstance associated with this milestone. When graduating or promoting, there is a commencement speaker that offers words of wisdom. In 2020, you will not have the chance to hear it. Let this be a substitute!

In 2014 Navy Seal Admiral McRaven gave an inspirational speech to his alma mater, The University of Texas, Longhorns. This us a synopsis of his speech! If you wish to hear his words you can click link below !! Enjoy and Congratulations!!

If you want to change the world!

1. Start by making your bed!

If you can't do the little things right, you will never do the big things right.

2. Find someone to help you paddle!

You can't change the world alone - you will need some help. 

3. Measure a person by the size of their hearts not the size of their flippers!

Nothing else matters but your will to succeed. Not your color, ethnic background, not you education or social status.

4. Get over being a sugar cookie and keep moving forward!

Sometimes your efforts are in vain. Sometimes you do not succeed. Sometimes you are not perfect. So keep trying!

5. Do not be afraid of the circus!

Life is filled with circuses! You will fail often. It will be painful and discouraging. This will test your very core. 

6. Sometimes you must slide down the obstacle head-first!

If it's going to be, it's up to me!

7. Do not back down from sharks!

There are a lot of sharks in the world! You will have to deal with them!

8. You must be your very best in the darkest moments!

At the darkest moments in life, you need to be calm, composed, and all your physical strength and inner strength be brought to bear!

9. Start singing when you are up to your neck in the mud!

The power of hope is contagious! One person can change the world by giving the power of hope.

10. Do not Ever, Ever, Ever Ring the Bell!

If you quit and ring the bell you wont experience the hardships, but also, you won't change the world!

Start each day with a task completed. Find someone to help you through life. Respect everyone. Know that life is not fair and that you will fail often but if you take some risks, step up when times are toughest, face down the bullies, lift up the downtrodden and never ever give up, you can change the world!

"Changing the world can happen anywhere and anyone can do it!"

Click here to watch the University of Texas  Commencement by Admiral William H. McRaven  

First Time Working From Home

5/7/2020 (Permalink)

Working from Home

Like every other company out there, SERVPRO of Northeast Tucson and Oro Valley / Marana East has been fortunate to have employees set up and ready to work from home during this COVID-19 quarantine madness. This is both an accommodation and a challenge. Coming from a person who has never had to claim a section of the house as an office, I must say that it takes a lot of discipline to stay motivated. 

Designated Area

One of the tips I received from one of my coworkers who has been working remotely for over 5 years is to have a designated workspace. Does not have to specifically be a room. A simple corner in the living room or dining area works best if you do not have a complete room. Avoid areas like your bedroom since you do not want to wake up to your company phone ringing and your computer staring at you while you sleep. The reason why is to have that separation of worlds and staying in the mentality of "I'm at work now" and not the "I'm cozy at home".


Not only is designating your work area important but also organizing your space to stay focused. There is no greater time killer than distraction. Now that everything is pretty much online, it is more tempting to check our social media and personal work. DO NOT DO IT! 1 Facebook minute turns into 30 minutes in real time. Be sure to place your phone aside and anything that is not work related. Of course distractions vary for everyone but as long as you make it a point to have your work space and time respected, these distractions can be minimal.


Taking breaks are important but do not let your snack or lunch break turn into 3 episodes of Designated Survivor on Netflix. True Story by the way... 5-15 minute breaks every hour should be enough to step away from the screen and step back into reality. Get a snack, walk outside, breathe in the fresh air, check your Tik Tok, make a Tik Tok, or anything that can make you smile. We are not robots so let us not act like them.


Now is the chance to mentally be your own supervisor and be accountable for yourself. Not having the supervision of your boss hovering over you or an officer manager giving you instructions and follow ups is another reason we lose motivation but again, it's a discipline to mentally put yourself in the state as if you were in the office. Staying organized and creating an agenda allows you to stay busy and focused.

Congratulations to those who have been doing this longer than most of us now-a-days! We are learning everyday how to be the best contractors for you during these times. Not only to provide customer and quality services at your home but also through the phone.

Sorry for your loss..

5/4/2020 (Permalink)

This week a young person in Tucson took their own life in an extremely violent manner. SERVPRO of Oro Valley / Marana East, at the request of their insurance agent performed a post-mortem clean up service after the coroner removed the body. This is one of the unintended consequences of social distancing, quarantining and isolation. Did he die from COVID-19? No, however, the isolation caused from this pandemic, is one of the unintended consequences not being discussed. I do not wish to argue the merits of the handling of the pandemic. If you have family members or friends that feel despair, please call for help! If you know people that are struggling with the isolation, reach out and check on their well-being. I know that this post-mortem cleanup service is one that SERVPRO franchises provide regularly, but it is the hardest job our SERVPRO technicians perform. Our technicians are trained to handle these situation and show compassion, dignity and respect while conducting this most somber task. Upon leaving we always extend our condolences with "Sorry For Your Loss." We are classified as essential workers but in my opinion, our technicians are the Unspoken Heroes!

If you or a family member are experiencing a more than difficult time during this social distancing and need professional help, please reach out to the National Suicide Prevention Hotline at: 1-800-273-8255

Helping Fight This Virus

4/29/2020 (Permalink)

A group picture of our crew wearing PPE for a virus clean up job This is our crew ready to fight this virus

SERVPRO of Northeast Tucson and Oro Valley/Marana East has begun taking bio disinfecting clean up services in our community. With every different level of bio remediation, we ensure that every technician has their proper PPE on as well as closing the areas off by placing yellow caution tape and biohazard signs. The biggest part of these bio remediation services is containing the areas to stop the spread. Our teams’ goal is to minimize exposure to others and focus on high-touch surfaces. We then continue by sanitizing and disinfecting. Also making sure we clean walls up to 8ft high since 8ft is all the higher a person can touch. We are extremely thankful for everyone participating not only in the front lines but also those who have willingly made a choice to stay home and stay healthy. Thank you again and we appreciate your devotion to stopping the spread of COVID-19.

Personal Protective Equipment Priorities

4/24/2020 (Permalink)

One of our owners demonstrating the proper way to put on PPE PPE training in session.

We at SERVPRO of Northeast Tucson and Oro Valley/Marana East take the safety of our employees as priority number one. All employees are required to partake in weekly safety trainings. Our technicians are taught to ensure that protective gear is properly used as well as the proper procedures to handle the different stages of cleanup. PPE is used to minimize exposure to hazards and illnesses that we may encounter when performing restoration and biohazard services. During these times, you cannot be too careful, so all our employees will have PPE equipped to perform any job at your home or business in a safe and responsible manner. We understand and respect the concern of your household safety. For more information on our safety procedures and services, we encourage you to please feel free to give us a call to discuss. We look forward to serving our community in a safe and friendly manner.

SERVPRO Social Distancing Practice

4/24/2020 (Permalink)

“Social distancing” is the newest buzzword forever ingrained in our vocabulary. From practicing being 6 feet apart to staying home. This is having an impact on many businesses in which they are instructed to temporarily close or worst case, having to permanently shut down. Our world is changing, and we need to change with it. Thankfully, SERVPRO of Northeast Tucson and Oro Valley/ Marana East are open and ready to serve our community. We are fortunate to say that our offices are still operating as we are embarking on a new era. Allowing employees to perform all office functions, including answering calls from the safety of their homes has been one of our ways to practice this social distancing. These changes have been successful, and we continue to learn to better assist everyone during these times. We are still available 24/7 and provide 24-hour emergency services. Do not hesitate to call. 520-760-9352

Tucson - the biggest small town in the world

4/24/2020 (Permalink)

If I have said it once, I will say it again. There are 6 degrees of separation in the world and only 2 degrees of separation for Tucsonans! One night after my annual University of Arizona Rugby Reunion, a couple of old college friends decided to have a night cap at a local spot (Finn's Landing). As usual the discussion moved into politics of which I have no interest in discussing. I struck a conversation with the couple sitting next to me. Both of us local business owners commiserating over a broad spectrum of topics regarding life in Tucson and Oro Valley! Laughing over folks we both interact with and surprised our paths have not crossed before. At the end of the night we parted ways with the usual "I hope we never have to use the services of SERVPRO of Northeast Tucson". Well that chance encounter happened again but this time with a 5:30 AM call that their business Academy of Beauty had sustained a water damage. I look forward to renewing our friendship over the days ahead and thank you for allowing SERVPRO of Northeast Tucson the opportunity to serve. Thank you for supporting local businesses!!

Avoid Delays When Dealing With Fire Damage in Tucson

3/8/2020 (Permalink)

fire damaged room Regardless of the room that's facing fire damage, calling team SERVPRO is your best bet for effective remediation services.

Fire Damage Move Out and Cleanup in Tuscon Home

When SERVPRO helps local homeowners with fire damage in their homes, it goes further than cleaning up the charred sheetrock and smoke damage on the interior. One of the many goals of the techs is always to save homeowners the cost of replacement whenever possible through their cleaning methods. 

Working on fire damage in a Tuscon kitchen and dining room, the techs found the kitchen table and chairs, and the dining room set had extensive smoke damage but no charring. Made from solid hardwood rather than composite materials, they had excellent prospects for restoration by cleaning. As the two rooms needed repairs, the techs moved out of the room contents for cleaning at the facility.

In-House Smoke Damage Removal Process

For the furniture, the techs have cleaning agents to release the hold of the smoke residues on surfaces. The techs test items before cleaning to ensure the correct agents get used, and articles do not get harmed from incorrect cleaning methods. Wood soaps work on well on finished wood surfaces as they clean gently without using harsh detergents or strong alkalis. The techs also have equipment such as the Esporta power washing machines for heavy residues. Glass and ceramic keepsakes get restored through the use of ultrasonic baths. Afterward, the items get held in secure storage until the home is ready for the pieces to get brought back into the house and set up.

Organization During Move-Out

When SERVPRO techs move out items during mitigation, they utilize a highly organized system known as the Contents Claim Inventory Service (CCIS) inventory protocol to manage the pathway of actions taken during the fire and smoke damage restoration process. It logs items packed out, including their location in the home and items that required disposal along with detailed descriptions and photos. This report also helps expedite the filing of insurance claims.

For fire damage cleanup call SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East at (520) 760-9352. The certified techs can use the latest technology and cleaning methods to restore your home to its preloss condition, "Like it never even happened."

Click here for more information about Tucson.

Your Tucson Laundry Room is for Washing Clothes and ... Water Damage?

2/26/2020 (Permalink)

clothes spinning in washing machine Check your laundry room often for signs of leaks and water damage.

Water Removal for a Tucson Laundry Room 

Arizona homeowners are well aware of the expenses that can be incurred by water damage in their homes, but they may be surprised to know that the average cost of a home water damage claim is $6,965. Many residents do not typically have thousands to spend on home repairs after a disaster, which can add to the stress of the claims filing process. However, there is a team that can aid in lowering damage through emergency-response cleanup.  

If your Tucson home has suffered water damage to a pipe leak or appliance failure in your laundry room, SERVPRO technicians are one phone call away from providing a comprehensive cleanup service that restores your home. It only takes 24 to 48 hours before water damage creates an environment that allows mold, bacteria, and odors to thrive. Fast action is necessary to eliminate the risk these contaminants can bring into your home.  

Why Your Utility Sink Might Be Leaking

  • Clogged plumbing. Pressure from pipe clogs can wear down joints or expand them, which can allow water to come through.
  • Holes in pipes.If you notice a pinhole leak in your pipes, shut off the water supply as soon as possible. A crack even 1/8" in size can release dozens of gallons of water into your home which causes water damage
  • Old or worn parts.Should you live in an older home or one with original components, the use of such plumbing materials may not hold up to strong drain cleaners, which can eat away at pipes and cause leaks. 

SERVPRO Eliminates Water Damage

After technicians evaluate and mitigate water from the affected area in your laundry room with portable extractors, additional cleanup may be necessary for interior walls that may have suffered damage. Technicians can remove baseboards to drill small holes between wall studs to facilitate ventilation in the affected area.  

If the water damage is extensive, parts of the drywall may require removal and replacement. Before trying to clean your walls, however, technicians consult with you and your adjuster. 

SERVPRO of Northeast Tucson serves the community with cleanup that is Faster to Any Size Disaster. Call (520) 760-9352 to receive mitigation services from an IICRC-certified team.  

More about Tucson.

How SERVPRO Removes Water From Your Tucson Floors

2/12/2020 (Permalink)

standing water on carpet When water damaged this office, SERVPRO took the call and quickly removed the water. Call us today!

Water Removal Needs in Tucson Affect Different Types of Flooring 

When water damage happens in a home, water follows both gravity and the path of least resistance in its journey downward. The result is that the floor tends to receive the brunt of the loss.  

Finding where the water removal needs to occur in Tucson properties is something SERVPRO techs excel at, due to their use of state-of-the-art moisture detection equipment. Their different types of devices can "see" within walls and underflooring to find areas of water migration that are not readily visible on the surface.  


Knowledge and experience make the difference between a good restoration services job and a great one. The technicians have extensive training and certification using the parameters as defined by The Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which sets the standard for the inspection, cleanup, and restoration industries.  

Methods of Water Removal

Depending on the amount and type of water loss in the home, the techs choose from various techniques and equipment for extraction. They have portable pumps with weighted extractor heads for pushing as much moisture as possible out of carpet and upholstery, which speeds up the drying process. Squeegees get used on tile and laminate flooring to draw the water off the surface efficiently. In cases of standing water higher than two-inches deep, there are no delays in the cleanup as the submersible pumps work to get the job done.  

Why Extra Passes are Necessary

During the water extraction phase of the restoration services, SERVPRO techs often perform extra passes with their removal equipment, particularly on the carpet. This attention to detail assists in removing as much moisture as possible has the potential to lessen the time needed for drying.  

Drying Goals and Monitoring 

To ensure the water extraction and drying efforts eradicated the water loss, technicians set drying goals and carefully monitor the ambient humidity to ensure they attain the preset aims. Once dry, they commonly scope the room to determine if any residual moisture remains. This action helps to avoid various types of secondary losses. 

SERVPRO of Northeast Tucson at (520) 760-9352 when you need fast water removal. The certified technicians have professional-grade equipment and methods to make the water loss, "Like it never even happened." 

More about Tucson.

How SERVPRO Handles Commercial Water Damage Restoration in Tucson

2/1/2020 (Permalink)

Standing water in commercial property open room No matter the size or scope of the water damage, SERVPRO is always available to take your call.

Exterior Desiccant Dehumidifiers, Ducting and Commercial Water Damage Restoration in Tucson 

As the owner of an independent retail outlet, you may utilize off-site storage to hold stock as well as manufacture products. These storage spaces may be in industrial parks on the outskirts of the city. Usually, ample storage spaces like this lack essential insulation and can be prone to weaknesses in the overall structure. These weaknesses may allow rainwater to seep into the building and begin affecting the stock. Since storage warehouses are not regularly accessed, you may find that a water issue becomes prominent and requires large equipment to rectify. 

Our services encompass commercial water damage restoration here in Tucson. Using larger equipment requires expertise as well as the resources to mobilize and deploy equipment quickly. Crew chiefs of SERVPRO have qualifications from the Institute of inspection, cleaning, and restoration certifications (IICRC) so you can trust them to manage your restoration needs efficiently and professionally. Restorers can communicate with you from start to finish to ensure that you are kept in the loop throughout. 

When restoring an ample open space like a storage warehouse, there may be a need to create smaller drying zones. Evaporation is typically slower in more substantial areas because creating the requisite heat, airflow, and dehumidification requires more powerful equipment. To combat this, SERVPRO water restoration technicians may create drying tents. These are large sheets of polyethylene that are held to the floor using sandbags. Technicians can then apply air flow inflating the tent while ensuring that they subject wet floors to a concentrated drying. 

Sometimes drying a more substantial space may benefit from using more extensive equipment. Ductwork allows SERVPRO technicians to seal the building and use large exterior desiccant dehumidifiers. Ducting in this way requires an intake duct to circulate dry air into the property and exhaust to remove moist, humid air. There are security security issues to consider when ducting a property, and SERVPRO members can stay on-site throughout the process to ensure there is no unlawful entry.

Restoring large spaces requires first-hand experience as well as industrial drying equipment. Contact SERVPRO of Northeast Tucson at (520) 760-9352 now. 

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We Are The Experts You Can Trust In Tuscon After A Flood

1/31/2020 (Permalink)

one of our technicians cleaning the carpet with one of our handheld machines This property suffered significant damage, and our team arrived quickly. Our team used our specialized equipment to restore this property right away.

Flood Damage Can Happen at Any Time in Tucson – Be Prepared!

Flood and storm damage can leave your property devastated, and you are feeling overwhelmed. Instead of taking on the task of trying to clean the mess up yourself, calling trained professionals is the best course of action. Our SERVPRO technicians get there quickly to ensure that the drying and that clean-up happens swiftly to head off the potential for further damage.

The onset of flood damage in Tucson on any level brings about a significant amount of potential contamination to your home. Calling our skilled technicians for the clean-up and restoration helps to ensure your property is back to normal and that everything is “Like it never even happened.”

Once you call us, we come to your residence in a timely fashion. Our IICRC-certified teams work with insurance adjusters and property owners to properly clean your home with the latest technology and proven methods. We focus on preservation and make sure that everything is safe so that we can get to work on restoring your home to the preloss condition.


Water extraction is a crucial step when removing water from your flood-damaged home. The more water SERVPRO technicians remove with our high-powered equipment, the faster the drying time. We arrive with truck-mounted and portable water extraction units to amplify the drying process. If there is residual water left on the surface of carpeting in your home, we can use light wand extractors to facilitate removal.


Air movers help to enhance water evaporation while also reducing dry times. SERVPRO technicians strategically place air movers along with industrial fans and dehumidifiers throughout your home to keep the air moving while also pulling residual moisture from the atmosphere and pushing it outside. If moisture is found lurking within the wall cavities, we employ the use of structural cavity drying equipment to help increase evaporation rates.

Whenever you need help to address flood damage, you can count on our skilled team at SERVPRO of Northeast Tucson. You can reach us 24 hours a day, 7 days a week by calling (520) 760-9352 and we can send a team out to your location as soon as possible to start an assessment.

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Tucson Property Owners Appreciate SERVPRO's Efforts to Minimize Fire Damage Cleanup and Restoration Effects and Disturbances

1/11/2020 (Permalink)

boarded up door passage in a fire damaged kitchen SERVPRO Mitigates Fire Damage to Structures in Tucson with Board-Up Services

Reducing Inconveniences After Fire Damage Incidents in Tucson

A fire incident in Tucson can have different outcomes, including forcing occupants to vacate the premises for cleanup, repairs, and other restoration steps. These movements create inconveniences and introduce additional costs to the original loss. A professional fire damage restorer like SERVPRO can help reduce the costs and nuisances.

Boarding up the premises
After the blaze that leads to fire damage loss in Tucson is put out, many homeowners believe the worst is over. However, deterioration is likely to continue and especially when the property is unoccupied. Some actions such as, heat from the flames that shatters windows or holes punched through the walls by firefighters to access the seat of the fire, leave openings around the property. Through these openings, weather elements can damage the interior of the house. Our SERVPRO technicians can prevent such problems by immediately boarding-up the property after the loss. We prefer more secure options such as bolt with tension board up instead of just covering openings with plywood under extreme weather or damage.

Restoring power
Unless it is a catastrophic fire incident, there is a need to run utilities such as heating in the house. Unfortunately, since fire is likely to damage cable insulations leaving bare wires, restoring power takes more than just flicking a switch. Our SERVPRO technicians can inspect wires for physical damage. We also use circuit checkers to verify normal current flow before reconnecting appliances. Safety always comes first.

Protecting surfaces
Apart from severe damages, minor issues can develop in the aftermath of a fire incident. Residues such as soot can stain some surfaces deeply, causing permanent damage. Stone surfaces such as granite countertops and metal finishes like chrome are susceptible to this type of damage. Our SERVPRO technicians prevent on-going damage by pre-cleaning surfaces and applying a thin film of lubricant. Such steps also help reduce the work needed to restore the property, thus improving the turnaround time.

A fire loss can cause many inconveniences. Call SERVPRO of Northeast Tucson at (520) 760-9352 to help take steps that deal with the damage, "Like it never even happened."

Fast-Track Your Tucson Water Damage Remediation Success With Team SERVPRO

1/5/2020 (Permalink)

water leaking from ceiling in a home The water damage situation in your home can quickly get worse. Contact SERVPRO to find the source and remediate the damage.

Using Air Filtration to Tackle Water Damage Odors Lingering in your Tucson Home

With all types of water containing at least some types of microbe, there is a real risk of unpleasant odors permeating your home after a water incident. Sometimes cleaning and drying the property does not remove the odor that has become air-borne or settles into fabrics and upholstery. As most homeowners do not own specialist deodorizing equipment, these issues can be hard to remedy with the professional assistance of a restorer. 

You may want to take a pro-active approach to water damage in your Tucson home. Allowing maximum airflow into the structure can lower drying times while also helping to ship out unpleasant odors. Household cleaning products like disinfectant or bleach can further ensure that the odor-causing elements are destroyed. However, issues like rising humidity and problems with indoor air-quality can resist the everyday air-fresheners found in your home. 

While specializing in water damage restoration (WRT) many SERVPRO restorers are also qualified odor control technicians (OCT.) Odor control is a multi-faceted skillset covering cleaning, drying as well as deodorizing properties. There are also scientific considerations for restoration. The human nose picks up odors intensely when there is lots of moisture in the air. Since water issues can raise humidity levels, it is not uncommon for odors to become more noticeable in the aftermath of a water incident.

Reducing relative humidity as well as odor-causing particles, is slower than drying or removing water. SERVPRO can tackle this issue efficiently by using air filtration devices (AFD.) AFDs circulate air while filtering out unpleasant elements. Often, SERVPRO AFDs use high-efficiency particulate air (HEPA) filters to remove odor particles from an indoor space. Equipment which combines air circulation with filtering can be exceptionally efficient in areas of the home that have a restrictive flow like staircases, hallways, or a storage area. By using them, we can restore your home quicker than you might expect. 

Maximum efficiency in restoration is what allows homeowners to get with their everyday lives regardless of the emergency at hand. Contact SERVPRO of Northeast Tucson at (520) 760-9352.

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Slow Ceiling Leak Causes Water Damage in Tucson.

12/31/2019 (Permalink)

A hallway with someone holding a piece of equipment showing numbers. Let us help you save your Tucson home from a slow water leak.

A slow leak in your Tucson home can cause more damage than you realize.

It is never a good sign when water spots appear on the ceiling. It is a safe bet there is some level of water damage that has occurred.

In the case of a home in Tucson, water damage caused by a slow leak in the ceiling accumulated over time until it ruined the sheetrock panels and the taped seams. This resulted in the need for controlled demolition in the form of a partial tear-out of the ceiling down to the raw joists and sheathing so the necessary plumbing repairs could occur.

Purpose of Controlled Demolition

When building materials require removal from the home, SERVPRO technicians cut them cleanly away to make the repairs as fast and easy as possible for both the plumbing and the cosmetic renovations necessary to restore the ceiling to its preloss condition.

Drying the Water Loss Area

To be sure all areas of excessive moisture get attention, SERVPRO technicians use their advanced moisture detection equipment to scope the room and make sure there are no other areas that show elevated water vapor levels. After removal of the damaged sheetrock panels, the technicians use air movers aimed upwards to dry the ceiling and also drying mats above to force warm, dry air downward to ensure the affected area dried completely. 

Mold Treatment

SERVPRO technicians found no signs of mold growth, but when a surface has exposure to water over a lengthy period, proactive treatments to avoid mold are a smart course of action. The techs used an antimicrobial sealant on the joists and open area as soon as it was dry to inhibit any mold growth. 

Assisting Homeowners After Completion

A standard part of service is ensuring homeowners are happy with the work done. Once the mitigation completes, a technician walks the homeowner through the process and shows them the necessary actions. They also note any necessary repairs needed to restore the home entirely. 

When water damage happens to your property, call SERVPRO of Northeast Tucson at (520) 760-9352. The certified technicians can clean up and restore the home to its preloss condition, "Like it never even happened."

To find out more about Tucson, click here.

Some Ways to Avoid Issues with Fire Damage Remediation in Tucson

12/29/2019 (Permalink)

fire damage house and roof Our expert technicians tailor the remediation process to the extent of the damage in your home.  Available 24/7 to take your call.

Cleaning Techniques for Fire Damaged Surfaces in Tucson Homes

Cleaning is a vital element to the recovery of your Tucson home after a fire. As challenging as existing in the residence can feel after even mild structure fires have occurred, effective cleaning and restoration practices can make you homeowners more comfortable. Our SERVPRO professionals have practical techniques and potent products to return damaged surfaces in your home to their preloss condition.

Depending on the severity of threats like smoke and soot residues, various cleaning practices are necessary to restore fire damage in Tucson homes. Abrasive techniques like media blasting can remove set-in soot from surfaces like countertops, and also help to reduce present odors, but agitative cleaning techniques are better suited to the needs of other surfaces and contents throughout the damaged residence.

The choice made in the type of cleaning practice our SERVPRO team uses depends on the thickness of soot residue on the surface. Because this film is acidic, sensitive materials can quickly become marred and stained under direct exposure to soot particles. Addressing these concerns begins with loosening the layer of soot and smoke sediment using agitative cleaning practices.

Preconditioning or pre-cleaning are the terms used for loosening and removing the majority of residues and oils from a designated surface or material. Dry cleaning processes like vacuuming, brushing, and the use of compressed air can have an effective result in removing most of the damaging layer of acidic soot. Abrasive cleaning techniques, including soda blasting, can have a more direct approach on lingering grit, carbon, and smoke particles. Given the specific surface in question and how severe the layer of soot particles is, various techniques might get employed to regain control of a fire-damaged property.

Cleaning is a necessary component to making fire losses “Like it never even happened.” Despite how devastating these disasters can be, our SERVPRO of Northeast Tucson team has the training and the cleaning agents to help. Between our agitative cleaning techniques to break residues loose from surfaces to foam, wiping, and abrasive methods, we can restore the look and feel of many damaged materials after a fire. Give us a call anytime at (520) 760-9352.

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Some Steps to Water Damage Remediation Success in Tucson

12/8/2019 (Permalink)

leaking sink drain pipe Whatever the source of the water damage incident in your home, SERVPRO can help! Call right away for best results.

Why Extraction is Vital to Water Recovery for Tucson Homes

Water loss incidents vary from one Tucson home to the next, but substantial losses require immediate responses from qualified professionals. Situations like plumbing breaks or appliance failures can leave hundreds, or even thousands, of gallons of water on the floor of your house. Extraction is a vital element to restoring the property after this incident, and failure to do this efficiently can become a costly situation for area homeowners.

Removing any excess water from a structure is essential to reducing the time the drying of water damage in Tucson homes ultimately takes. When a need for water removal exists, we can rely on our extraction and evaporation approaches. Extraction is a favored option because of its versatility in application and equipment. Evaporation is still a standard element to drying and restoration of water loss incidents but rarely applied when standing water still exists. Our SERVPRO team must assess the situation to determine the best approach for water removal.

Pumping is one of the first approaches that can begin extraction work, as this is ideal when standing water conditions exceed two inches in depth. Above this level, the submersible point of the pump can pull in water and discharge it through the drain hose to a designated place. At two inches and below, the air becomes a factor with the performance of these pumps, and prime cannot stay engaged to pull new water from the damaged area.

Wet-vacuuming is a popular option for removing excess water as well, and one that follows pumping. This practice is ideal for depths below two inches, as you do not need a primed pumping machine. Instead, you have stationary and portable units that work like a vacuum’s suction to remove standing water from any flooring type. We have specialty tools and accessories for vacuums that can work to make moisture removal from carpets more efficient, as well. 

Our professionals must work quickly when faced with substantial loss incidents that deposit excessive water throughout your home. Through facets of extraction, we can quickly reach a point where drying options are possible. Give our SERVPRO of Northeast Tucson team a call anytime that you need us at (520) 760-9352.

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Commercial Water Damage in a Tucson Hospital Calls or Effective Restoration

11/26/2019 (Permalink)

Water splash with water droplets isolated on light background When water splashes into your hospital, call SERVPRO!

Water Damage Restoration With SERVPRO

Hospitals work with accreditation organizations, professional groups, and quality experts to provide a safe environment for patients and their families. They ensure that their patients are safe by investing in the latest technology, hiring competent staff, and keeping floors and other surfaces clean. If a water loss issue occurs, the hospital's facilities management needs to look for an experienced restoration company to help restore the facilities to normal and safe operations as quickly as possible.

Several factors can cause commercial water damage in a Tucson hospital, such as equipment defects and corroded pipes. A hospital should hire a certified restoration firm that has experience with hospital procedures and guidelines to complete the water restoration project. Restoring a hospital after a water loss problem is more stringent and involved than other commercial projects. Our SERVPRO crew can help you restore your hospital after a minor water loss.

It is crucial to handle water damage within the first 24 hours to prevent mold growth that can affect the health of patients. Our crew can use equipment like electric submersible pumps to remove the water.  These pumps eradicate the suction lift limitations and offer continuous, quiet operation, which is welcome in a healthcare facility. We can also clean, sanitize, and disinfect the water-damaged areas because clean water can turn into gray or black water, leading to health risks.

Our team can also dry the affected areas properly to avoid structural damage and mold growth. We have the technical know-how to dry affected surfaces using air moving and dehumidifying equipment. We can complete the water remediation task efficiently to ensure that the hospital is clean, safe, and protected throughout the entire process. We can keep the hospital's heads of departments and infectious control updated about the restoration process.

SERVPRO remediation experts understand that certain areas need to meet high standards of restoration for surface cleanliness and air quality authorization to return the ruined areas of the health facility to full operation. When completing restoration work in a hospital, it is necessary to call in an industrial hygienist to determine if any health and safety concerns are present and design solutions to prevent them. The hygienist can examine the areas we have worked on for legal reasons and to ensure the safety of patients.

We can work with your insurance firm and bill it directly. We know the detailed documentation and remediation procedures insurers expect to see to ensure hassle-free contents and property claims processing.

After a water intrusion incident in Catalina Foothills, Redington, or Mt Lemmon, you need professional help. SERVPRO of Northeast Tucson can assist you to remove the water, dry and sanitize your hospital, making the damage seem "Like it never even happened." Contact us at (520) 760-9352.

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Why SERVPRO is the Choice for Water Damaged Floors in Tucson

11/7/2019 (Permalink)

water damaged hardwood floors Water damages hardwood floors fast, but not all is always lost. SERVPRO has the equipment to dry your floors and restore your home.

Specialty Drying Tools for Cost-Effective Restoration in Tucson 

Many homeowners have a rudimentary understanding of our drying and restoration process after water losses in Tucson residences. We do not deviate significantly from a winning formula that has allowed us to help hundreds of households over our time serving the area. Also, we have many lesser-known recovery tools for specific situations to maximize our progress even more.  

The bulk of recovering water damage in Tucson homes hinges on the use of our high-velocity air movers. We also use a combination of dehumidification units. Desiccants and low grain refrigerant machines can help to pull moisture out of damaged areas and even replace this moist air with drier, warmer exhaust. The fast turnaround of this combination of machines and tools has made this approach the standard response of our SERVPRO team for much of the water restoration tasks that we face. When certain materials get affected, or unique situations arise, we must utilize a selection of our specialty drying tools to help.  

Large Drying Mats 

Drying mats are an ideal choice for the hardwood that becomes saturated by standing water and underlying leaks. Because this damage can penetrate more deeply than the planks itself, Drying mats get placed perpendicular to the seams of the flooring planks to maximize the draw of moisture from the wood and the support beneath it. 

Injecti-Dry System

Structural cavities can often contend with the brunt of water loss effects, especially if the origin of these damages began with plumbing breaches in this same wall space. To reduce the need for tear-out and reconstruction, we can remove baseboards and insert hoses into drilled holes to force heated air into these cavities to aid in drying efforts. 

Weighted Extractor Ride-Ons

These devices are essential when carpeted flooring has become saturated by standing water. Because there are several layers even beyond the surface carpet, weighted extractors force water and moisture to the surface from subflooring, padding, and the carpet itself. An onboard vacuum can remove this moisture and speed up further drying efforts.  

Water loss incidents can be a challenge, but our SERVPRO of Northeast Tucson team is up to the task. Let us show you how we can make this emergency “Like it never even happened.” Call us today at (520) 760-9352. 

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Our Certified Experts Respond Quickly To Tuscon Water Removal Needs

10/25/2019 (Permalink)

One of our technicians using drying equipment to restore the carpet in a home Our team used specialized equipment to restore this property to pre-damage condition. Call us right away to prevent further damage.

Can We Protect Saturated Carpets in Your Tucson Home?

Severe water loss incidents can be challenging to sufficiently address, especially for Tucson homeowners that wait prolonged periods before reaching out to professional restoration teams like ours. With standing water quickly becoming a widespread concern throughout the property, our team must find the best solutions to address these conditions without wasting more time. When removing water and moisture from the carpets, we have a specific approach that has proven effective.

Water removal for Tucson homes can be especially difficult when attempting to reduce moisture levels and saturation in flooring materials like carpet. Even with short pile options, the fibers, subflooring, and padding can all absorb more substantial amounts of water damage. Reducing this damage comes down to the specific equipment and techniques used by our qualified SERVPRO professionals. Between our Carpet Cleaning Technicians (CCT) and our Water Restoration Technicians (WRT) endorsed through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we have the right personnel that can protect the integrity and appearance of a wet, soiled carpet.

Carpets might not always show the severity of their damages, especially when they can absorb considerable water before standing water begins on the surface. We have numerous extraction options that can help with damaged carpeting like this, beginning with our ride-on weighted extractors. These remote-controlled options can carry a technician in continual motion across the damaged areas of the carpet. The objective of this heavy unit is to force moisture and water up from the subflooring level to the surface. Our extractors have an onboard vacuum system to pull the uprooted water away from the area.

These efforts do not always ensure that we can protect your carpeting in the house, however. In truth, there are many situations in which the damage is too severe to protect the flooring, and the only acceptable solution for our SERVPRO professionals is to remove it and set the area up for reinstallation of new materials after drying has completed.

With carpeting being such an everyday staple in modern construction, homes that experience substantial water loss must often contend with its effects on this flooring. No matter how severe, our SERVPRO of Northeast Tucson team can make water losses “Like it never even happened.” Give us a call today at (520) 760-9352.

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Why SERVPRO Is The Leader In Water Removal Restoration In Tucson

10/19/2019 (Permalink)

one of our technicians cleaning a bedroom of a home after water damage struck Our industry certified technicians clean up water damage from a large closet in a bedroom of this home. Call us right away to prevent further damage.

What to Do Before Help With Water Removal Arrives at Your Tucson Home

It can be hard to think straight when you suddenly have gallons of water gushing in your home. Whether it is a pipe break, water heater tank failure or other cause, there are ways to minimize loss before help arrives.

SERVPRO arrives quickly after the call for water removal at a Tucson home, but during the time in between, homeowners can take action to assist with the cleanup. If it is safe to do so, moving furnishings or items on the floor to another area unaffected by water helps in limiting loss.


The equipment makes the difference in an “okay” cleanup job and a thorough one. If any moisture remains, it has the potential to create problems ranging from unpleasant odors to mold infestations. The technicians scope the property before, during, and after to confirm complete water extraction occurred.

Specialized Water Extraction Equipment

Cleaning up a water loss involves more than mopping up water and setting up fans. The removal of water requires different kinds of equipment, such as weighted extractor heads for carpeting and squeegees for tile. Attachments for use on upholstery help remove the bulk of water enabling restoration of furnishings that may otherwise have been a loss.

Ceilings and Floor Joists with Water

When water damage comes through a ceiling to the story below, it is a good bet there is water in the floor joists or space between floors. SERVPRO technicians use techniques such as drilling weep holes to allow drainage and cut away damaged sheetrock for greater airflow during drying. Targeted drying equipment such as drying mats assist with forcing air into spaces such as wall cavities and floor joists to ensure they dry completely.

Drying the Home Thoroughly

Centrifugal air movers deliver air at speeds that cause a reaction making embedded moisture rise. Any water left within floors, walls, or ceilings after extraction gets removed in this manner. The result is an arid area ready for hand cleaning and disinfection.

When you need fast water removal from your property, contact SERVPRO of Northeast Tucson at (520) 760-9352. The technicians are ready 24/7 to handle any size water spill in your home and make it “Like it never even happened.”

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Hazards Your Tucson Home Faces After Flood Damage

10/3/2019 (Permalink)

Water covering tile floor inside home.  Flood water contains contaminants. SERVPRO has the ability to dry and disinfect your home. Call us today!

Post Flooding Threats Your Tucson Home Might Face 

Many Tucson homeowners believe that the bulk of the issues that their home faces during an emergency happens when exposure initially occurs. Instances like flooding can continually affect your home long after the disaster, and without the appropriate professional intervention, can reach a point where contamination and degradation are too severe to overcome with our initial recovery efforts. Understanding the ongoing threats that your property faces can help homeowners to appreciate the expertise and experience of our professionals during this crisis. 

Flood damage to Tucson homes can come in a variety of severities, and many of even the most threatened of these properties reached this point without pursuing adequate extraction and cleaning for the house. Regardless if you have insurance coverage that helps with flooding and the restoration of this disaster, professional recovery teams like our SERVPRO water restoration crew can help to keep the costs to a minimum but still offer effective extraction and drying for compromised structural elements. 

Some homeowners have insurance coverage for flooding or storm damage, but this is a situation that you must discuss directly with your provider. An agent can take you through the process so that you are aware of what can get covered by your plan and the role of professional restorers in helping to meet the standards of this insurance provider. 

Contamination is also a threat that many homes and houses might have to contend with, especially in the monsoon season, when flooding can occur from the rise of water bodies surrounding a home in the area. We have a full-service division of licensed contractors that can help with cutting and removing trees, emergency construction solutions, and complete build back once mitigation completes. 

As much as standing water and potential contamination might seem overwhelming and hazardous, our SERVPRO of Northeast Tucson team can help. You can count on our fast response with skilled personnel that can help to reduce these pressing threats and get your home back to preloss conditions as promptly as possible. We’re Faster To Any Size Disaster, and we show you if you give us a call at (520) 760-9352. 

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Our Certified Professionals Have A Rapid Response Time In Tucson

9/18/2019 (Permalink)

two of our drying equipment in a room drying the carpet Our team has the state-of-the-art equipment and experience to make it “Like it never even happened.”

Elevated Flood Risks During Tucson’s Monsoon Season

The summertime is an ideal portion of the year to experience the worst weather that Arizona has to offer, and many Tucson homes and businesses suffer the consequences of these hazardous conditions. Of the average twelve inches of rain expected annually around this region, much of this occurs during the monsoon season stretching from June through September.

Monsoon season brings about a higher humidity, which can open the door for thunderstorms, torrential rains, dust storms, and even flash flood damage to Tucson properties. As much as many residents work to safeguard their properties as much as possible from this potentially dangerous situation, others still get caught by surprise when their property becomes flooded. Because of the increased risks of situations like flash flooding, it is imperative to have a plan in place to recover your house and keep your family safe.

Develop a Plan 

You should always have the best interest of your family in mind when emergencies occur. Even if you do not readily prepare for the possibility of flooding, a conversation about what you expect your family to do and where you intend to meet up can work to protect them in this crisis.

Call the Professionals 

Our SERVPRO professionals have a rapid response and remain prepared throughout monsoon season to mobilize and help any residence or business affected by extreme weather conditions. We have premier equipment and products that can help us to overcome standing water, such as our wet-vac wands and ROVER weighted extractors. Our licensed in-house contractors can also help with areas of emergency construction and full-scale reconstruction when necessary.

Keep Your Distance 

It can be tempting to rush back into a flood damage house to begin collecting the treasured belongings you left behind. With the likelihood of damaged utilities, this could be a fatal mistake under the right circumstances. Only re-enter a home when certified professionals like our SERVPRO team or any first responders deem it safe to do so.

You cannot prepare for the destructive storms and weather events that can develop during the monsoon season, as many have the power and unpredictability to cause flash flooding or structural damages that lead to flooding as well. No matter how this damage develops, our SERVPRO of Northeast Tucson water restoration specialists can help. Give us a call anytime at (520) 760-9352.

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SERVPRO's Knowledge and Training Help Preserve Your Water Damaged Home and Possessions

9/12/2019 (Permalink)

woman using water extracttion equipment We removed all of the water and thoroughly dried this home. We have the equipment and training to handle the job.

Why Understanding Materials Helps SERVPRO Handle Water Removal Better in Tucson Homes

Water spills are not only disruptive but can also cause significant losses through the deterioration of materials. Luckily, taking corrective steps early enough can help reduce the impact such an incident has on your Tucson property. Water removal professional's knowledge base also helps s them approach the problem from a better perspective than just placing extraction equipment at the loss site.

Exploiting Permeance

The rate of vapor flow through a material can affect the process of water removal in your Tucson home.  Materials with high levels of permeance like carpets absorb water quickly but also release it fast. Using methods such as extraction can help remove water fast from such materials. Wooden floors have lower permeance and therefore take longer to absorb water. However, given sufficient time, they do absorb water, which can cause a wide range of issues, including swelling, buckling, and other physical changes. Our SERVPRO technicians use specialized techniques such as utilizing drying chambers to improve moisture removal in such cases.

Dealing with Vapor Barriers

Barriers can hamper the efficiency of water removal. For water, seepage into wall cavities or subfloors can create such barriers. For the moisture that penetrates materials, various other barriers hamper removal. The common ones our SERVPRO technicians encounter include:

  • Masonry brick
  • Plastic Sheeting
  • Semi-gloss or gloss paint
  • Paper-faced insulation

Hygroscopic Materials

Although most materials become wet through direct water spills, others can absorb moisture from the air. If several materials have such properties, it can hinder progress during water removal processes. In your house, several items might have hygroscopic properties. The most common ones include unfaced insulation, gypsum wall, particleboard, and upholstery items. Our SERVPRO technicians counter such problems in different ways.  We use pack-out services to protect contents and venting dehumidifiers to prevent the recirculation of moisture.

Water removal can be tedious. Call SERVPRO of Northeast Tucson to assist. You can reach us at (520) 760-9352 any time to help make it, "Like it never even happened."

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We Act Fast To Limit More Damage To Your Tuscon Home After A Flood

9/5/2019 (Permalink)

A technician using a cleaning device on the floor after a flood Our team used our specialized equipment to restore this property to pre-damage condition. We are available 24/7 so call us right away.

What to Expect During Home Flood Damage Cleanup in Tucson

While Arizona has a reputation for being a dry, desert state, it also has heavy Monsoon-like rains, particularly in the late summer and early fall. When large amounts of rain descend upon the hardened ground, there is little absorption, and flash floods bring flood damage to properties in their path. 

Handling flood damage in a Tucson home requires fast action. SERVPRO technicians work quickly to determine the scope of the water loss in the house and try to identify contents with restoration potential. 

Relocation is Best During Mitigation

Because of the potential contaminants present in groundwater, SERVPRO frequently advises homeowners to relocate during mitigation to avoid exposure to the water and also to limit the potential for cross-contamination to unaffected areas of the home. 

Thorough Documentation of Each Item Handled

A common frustration among homeowners during flood damage mitigation is the feeling of a lack of control. Although SERVPRO technicians examine and make recommendations as to the restorability of building materials and contents, they discard nothing without the approval of either the homeowner or adjuster. A detailed record that includes descriptions as well as before and after photos of each item assists with transparency during cleanup efforts as well as expediting the insurance claims process. 

Safety During Mitigation

To limit the possibility of cross-contamination during cleanup of the home, containment around the work area and vents to inhibit the spread of aerosolized contaminants. Between the work area and the rest of the property, a decontamination chamber is often set up to allow for a space to clean off equipment and change into or out of protective gear to avoid the spread of any substances resident in the water.

Protection of Home Contents

Each worksite has individual qualities. In some cases, due to high humidity indoors that has the potential for damage, a pack out of the home contents to another area of the home away from the work area or in SERVPRO's secure storage during restoration services. 

SERVPRO of Northeast Tucson at (520) 760-9352 is prepared 24/7 to assist homeowners with flood damage in their homes. The technicians are extensively trained and have both the experience and equipment to make the water loss in your home "Like it never even happened."

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We Have The Extensive Training Necessary To Restore Your Tuscon Home

8/29/2019 (Permalink)

Drying machines set up in a hallway to dry the carpet We're Faster To Any Size Disaster and allow you to return to normal routines. Call us right away we are available 24/7.

Water Heater Malfunctions Damage Tucson Homes

Even with the more modern installations of tankless water heaters, both traditional tanked options and the tankless versions can allow damage to your Tucson home under the right conditions. Often breaches in this system can result from backpressure building a considerable distance from your house in the main utility line supplying your lane with water. A forceful pressure in this mainline can force water back through your service with more force than fixtures can withstand, and can rupture supply lines to your water heater, or damage the tank itself.

Preventing this type of water damage in Tucson homes might be easier said than done. Because of the susceptibility of these appliances to breaches and leaks, newer construction codes dictate the installation of a drip pan and drain system beneath the unit, but this does little to stop the spray of pressurized water. Regardless of how the appliance has become damaged, the contents of a tank or the endless flow of your service line can quickly flood the area around the water heater.

Our SERVPRO professionals might not have the expertise to repair the water damage caused to your water heater, but we do have the extensive training and experience to handle all degrees of water damage your property might face. With our deep inventory of extraction and drying equipment, we can address standing water before absorption becomes too severe, and saturation leads to distortion and degradation of the affected materials.

We have multiple extraction tools available with the arrival of our SERVPRO Green Fleet. From highly portable options like our electric sump pumps and wet-vacs to more powerful trash pumps and extractor trucks, we have a tool to suit every need that your home has. We can work to get drying started as quickly as possible. Our efficient response in these crises can protect your property from unnecessary tear-out and reconstruction. While we have a team of general contractors able to help with controlled demolition techniques to reduce the time build back takes, preventing this need in the first place is the best solution for your home.

Water heater malfunctions might seem like a far-fetched occurrence, but these emergencies happen more often than you might think. Our SERVPRO of Northeast Tucson professionals can respond quickly with the personnel and equipment to help. We can make water loss “Like it never even happened” when you call (520) 760-9352.

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The Advantage of SERVPRO Restoration for Tucson Homes

8/19/2019 (Permalink)

SERVPRO can and will show you the advantage to restoration in Tucson.

Let us guide you through restoration in Tucson.

As the second largest city in the state, Tucson is home to more than half a million residents before the neighboring regions and areas become part of the statistic. Our SERVPRO team has continued to grow and build, year after year, to become the capable and efficient company it is today. We know that disasters strike at all hours, and with such a large service area, new problems arise every day. We have sought out the best restoration technicians, acquired the best equipment, and sought out the best certification programs and training through organizations like the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to be one of the best choices homeowners can make when disaster strikes. 


With substantial properties that we service like the University of Arizona, a single water loss incident could affect hundreds of people simultaneously. As such, water recovery and restoration practices need to be well understood and implemented to shave time and reduce costs for mitigation and restoration processes. Water damage in Tucson homes and businesses can quickly get out of control without these practical strategies, so we encourage regular in-house education for our technicians to keep them sharp with the latest equipment, methods, and products available. 

Our successes as Water Restoration Technicians (WRT) stems from the union of this continued training and our inventory of cutting-edge and high-capacity equipment. With levels of every recovery tool we use from the extraction options to rapid drying solutions, we can tailor the equipment needed precisely to the severity of water damage in your Tucson property. 

A vital component of this recovery process beyond the extraction and drying efforts is protecting property against secondary damages that could result from improper or inadequate cleaning and drying. A typical response from our professionals in a water loss incident is to spray exposed surfaces and materials with antimicrobial sprays and cleaning products to make them uninhabitable to developing mold organisms that can further threaten Tucson homes. 


If our SERVPRO professionals cannot adequately address this lingering moisture in a Tucson home with the antimicrobial sprays and rapid drying efforts, mold damage can ensue. It is vital for our IICRC-Certified Applied Microbial Remediation Technicians to work immediately to get this situation under control because mold effects can spread quickly from one organic material to another. 

Hosting materials can suffer degradation and deterioration over a brief period, ultimately requiring controlled demolition and later replacement by competent construction professionals. Allowing the organism to spread also presents health concerns for those exposed to the colonies in our Tucson home or business. Our professionals have a well-orchestrated response based on years of experience to efficiently get the area contained and work to safely remove the thriving organism while actively seeking to protect installed construction materials. 

No remediation task is complete unless we can address not only the mold damage in Tucson properties but also the threat of recurrence. From the installation of permanent dehumidification equipment to repairs that your home might need to reduce dampness in poorly ventilated areas, we want our customers to be free of this damaging condition for good. 


While many circumstances can quickly and severely threaten the structural integrity and defenses of your Tucson property, few times of the year are quite as damaging and fierce as monsoon season. Through the summer months, powerful and highly-damaging storm systems can develop with little warning to level structures, damage roofs and siding, and even drop trees. As much as many homeowners attempt to implement precautionary measures like reinforcement, property owners are more encouraged to look out for themselves and the safety of their families during these dangerous weather events. 

Especially during this monsoon season, flood and storm damage in Tucson is worse than any other point throughout the year. Some storms have the power and longevity for several inches of rain, which could present risks like flash flooding as well. Our SERVPRO professionals have tailored restoration services based on the severity of this standing water and the effect on your house from wet-vacs with extraction wands to our 300 psi extractor truck. 

We can provide emergency board up and roof tarping in a crisis as well, which can reduce immediate flooding and other elemental damages. This solution also opens the doors for mitigation to begin, which can get followed closely by full-scale repairs and reconstruction efforts for your Tucson home involving our experienced IICRC-Certified professionals and contracting specialists. 


While the area has been fortunate compared to neighboring states like California, the possibility for wildfires and similar natural disasters exist almost invariably in the long dry heat spells common to the Tucson region. It is because of these same high-heat conditions that many of the houses and commercial structure fires burn at a higher temperature and produce a dry smoke. 

Though dry smoke residue is easier to clean from surfaces and contents than its wet smoke counterpart, dry smoke fires burn faster and more furiously, ultimately creating more substantial fire damage conditions in Tucson residences. We have state of the art products and equipment that can help to begin cleaning affected surfaces and contents that can remain in the house after extinguishment. It is our intention, whether through controlled demolition or on-site recovery to get you back into the damaged property quickly. 

Whether you must contend with a structure fire that develops exclusively in your Tucson residence or combat the smoke and soot effects that are common after wildfires, you need experienced professionals to help. Because We’re Faster To Any Size Disaster, we can protect your property with immediate repair solutions and comprehensive mitigation approaches that can improve multiple damaging conditions simultaneously.

We know that serving Tucson means that we have many homes and businesses always depending on us to provide the high-caliber work we advertise by our slogan, “Like it never even happened.” No matter when disasters strike and what structures become affected, you can count on our SERVPRO of Northeast Tucson professionals to work quickly to get things back to normal for you. Give us a call today at (520) 760-9352.

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Emergency Mitigation Is Essential To Restoring Your Tucson Home After A Fire

8/3/2019 (Permalink)

You can contact SERVPRO of Northeast Tucson 24 hours a day at (520) 760-9352.

The Essential Role Of Emergency Mitigation Services For Fire Damage In Your Tucson Home

There is a distinguishable difference between emergency services and restoration services. In medium-scale fire-related incidents, emergency services can be provided in the immediate aftermath of the event to minimize disruption to the homeowner, reduce the claim expense, and reduce potential damages to property. Some of these can be as simple as a homeowner placing old linen or colorfast towel onto carpets to prevent cooling soot from falling directly onto it and causing further losses.

A property requiring emergency services for fire damage in Tucson may show signs of structural weakness or need a major reconstruction effort to get back to its preloss condition. During this period, a restorer needs to perform several duties to ensure the safety of anyone entering the property as well as to reduce the potential claims expense by performing small, but vital, mitigation tasks.

Among these vital mitigation procedures, is the securing of the immediate structure. SERVPRO can conduct a thorough safety inspection then board up areas of the home that may have become exposed to avoid intrusions into the home overnight. Water used in firefighting procedure must be urgently dried to prevent soots from settling or microbial growth issues. We may need to deodorize the affected area and restore power to the property.

Initial cleaning may be beneficial to structural contents like carpets as well as salvageable possessions. Some smoke residues may be acidic, which can cause permanent damages to surfaces throughout prolonged exposure. Cleaning methods SERVPRO can employ may include pre-cleaning carpets or clearing away soots from areas that are most heavily affected during this procedure we can also dispose of charred materials that may cause you distress.

Emergency restoration procedures involve stopping further damages as well as preparing the structure for the remodeling, repair, or reconstruction tasks required to get it back to a preloss condition. You can contact SERVPRO of Northeast Tucson 24 hours a day at (520) 760-9352.

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What is the Best Equipment to Dry Water Damaged Tucson Homes?

7/24/2019 (Permalink)

Sometimes seemingly small water damage is really a big restoration job. SERVPRO is available 24/7 to dry your home.

The Equipment You Need to Dry Your Tucson Home 

DIY restoration is becoming more and more of a standard response to unexpected emergencies that threaten Tucson homes. With the unpredictable and widespread effects that can result from situations like water loss incidents, homeowners must work to address these concerns immediately to prevent further structural deterioration or secondary damage like mold and microbial growth. Our SERVPRO professionals have a ready team prepared to help at a moment’s notice. We also want those in our area to understand the best approaches to recovering their property without our guiding hand. 

As detrimental as water damage in Tucson homes can become, this situation can become exponentially worse without the appropriate mitigation and recovery solutions starting immediately. Much of the restoration of damaged homes and houses begins with choosing the right equipment and deploying it in the proper places in your property. Here are some of the tools that our SERVPRO team uses, and that you too can find to rent or purchase: 

  • Wet/Dry Vacs 

Often drying out your home is an overwhelming challenge if you have not first addressed any standing water and saturation present in the house. Wet-vacs are a useful extraction tool for smaller loss situations, but there are more powerful and more efficient machines available as well should they be necessary. 

  • Air Circulation Fans 

Our professionals utilize air movers on every single water damage recovery project, as they circulate air and work to quickly and effectively dry out a damaged home. The placement of these tools can even effectively dry saturated materials, flooring, ceilings, and other surfaces or contents in the property. 

  • Large-Capacity Dehumidifiers 

Our professional restorers have a broad inventory of dehumidification units. These are very helpful in drying your home. You can find large-capacity units for rent in home improvement locations. 

These are a few of the essential tools that can help you to recover your saturated and water-exposed property after a loss incident. If you get overwhelmed or need a professional approach to complete the task quickly, contact SERVPRO of Northeast Tucson team at (520) 760-9352.  We will make it “Like it never even happened.”

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We Have The Proper Techniques To Restore Your Tuscon Home

7/20/2019 (Permalink)

Our team uses our specialized equipment to restore your property to pre-damage condition.

Differences Between DIY and Professional Flood Damage Cleanup in Tucson

Did you know unexpected flash flood damage is more likely to happen in areas with less annual rainfall? The reason is when the ground becomes very dry, and it hardens; it has less capacity to absorb rainwater. This surface condition causes rain to run over rather than into the soil. In heavy rainstorms or microbursts, this can quickly turn into a flash flood situation.

When flood damage occurs in Tucson homes, some property owners choose to clean up the water and damage themselves. When it is only a little rainwater, and there are no indications the water has migrated more in-depth into the flooring or walls, in most cases the cleanup efforts are adequate.

The seriousness of a groundwater flood within the property requires professional assistance for cleanup due to the possibility of contaminants, and until tested, humans and pets should not come into contact with it.

Other differences between DIY cleanup and professional restoration services include:

DIY uses mops and household wet/dry vacs to remove water. SERVPRO technicians have specialized equipment to perform thorough water extraction from every part of your home.

DIY uses household fans to dry water-affected areas; this action only addresses moisture at the surface. Our certified Applied Structural Drying Technicians use industrial air movers that are so powerful, the high-velocity airflow causes embedded moisture to rise, where it is ported away by our dehumidification equipment.

There is no way to know if water migrated behind walls or in ceilings and floors without scoping it with moisture detection equipment. If left, excessive moisture can create mold issues or foul odors in the home leading to potentially costly remediation.

Post drying, it is vital to disinfect all water-affected surfaces with antimicrobial cleaners to ensure the residence returns to sanitary conditions for habitation.

SERVPRO technicians are committed to assisting homeowners in saving as much of the structure and possessions as possible from flood damage. We perform controlled demolitions as needed to cut away damaged sheetrock and get the room ready for restorative efforts.

After the completion of restoration services, we give the homeowner a comprehensive report including before and after photos to expedite the insurance claims process.

SERVPRO of Northeast Tucson stands ready at (520) 760-9352 to help local property owners with flood damage in their homes. We are available 24/7 and arrive soon after your initial call because We're Faster to Any Size Disaster.

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Your Commercial Property In Tucson Can Be Returned To Pre-Damage Condition After A Fire

7/1/2019 (Permalink)

Even if you have suffered only minor fire damage to your commercial property, call us today for a professional inspection and estimate.

Commercial Fire Damage Restoration In Tucson

Tucson business owners may occasionally dislike the weather this time of year, but once the sun goes down, the crowds do come out, especially for restaurants and other eateries.

For commercial fire damage in Tucson, time is often more of a factor than it is with residential properties. Every day a restaurant is closed means a loss of income for every employee as well as the business owner. Suppliers stop making deliveries, which impacts their financial health as well. SERVPRO response teams understand that even a small cafe can affect dozens of people and other businesses if it is closed for too long. That doesn’t include the customers who have to find another place to eat and may not return if the doors do not reopen soon.

Much of the effort for Fire and Smoke Restoration Technicians (FSRTs) is cleaning equipment and structural property after disposing of wall panels, tables, seating, and ceiling tiles. Team members use cleaners with a deodorizing agent that not only break up layers of smoke residues but also neutralizes the particles which generate the malodors.

Wiping down metal surfaces after cleaning is a simple task, and FSRTs accomplish it quickly for ovens, refrigerators, and serving racks. For residues covering the ceiling, they use cleaners and long-handled mops and squeegees to break up and remove them. In the kitchens, after cleaning, team members use a sterilizer to ensure everything is clean enough for food preparation again. Floors also require a strong cleaner and a sterilizer. All SERVPRO work is designed to meet the standards and requirements for local and state health agencies.

In the customer serving areas, team members quickly dispose of any items physically damaged by the heat and flames. Each team leader is trained to work closely with owners and insurance representatives to ensure they expend time and effort only on items allowed for repair or restoration and dispose of everything else.

For our business, the goal of SERVPRO of Northeast Tucson is to help other businesses here, Catalina Foothills, Mt Lemmon, and Redington provide a clean, safe environment for customers and employees. Even if you have suffered only minor fire damage to your commercial property, call us today at (520) 760-9352 for a professional inspection and estimate. We are here for you.

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Get Effective Water Removal for Your Tucson Residence After an Appliance Leak

6/25/2019 (Permalink)

Moisture meters and thermal imagers can help our technicians see water damage behind the walls.

When Appliances Cause Water Damage, Call SERVPRO

In the average home, a good deal of water-based appliances exist to make life easier for the residents. For instance, in the kitchen, it is common to have a dishwasher and a refrigerator. In the utility room, garage or utility room, there is a washing machine or water heater. Unfortunately, these appliances can malfunction, and if this happens when you are away, you can come home to find standing water in different rooms. 

When an appliance leak occurs, it is necessary to contact a company that provides water removal services in Tucson to prevent further primary and secondary damage to your home and its contents. While waiting for emergency restoration services, you may handle some simple tasks yourself without worsening the situation, such as; 

  • Turning off the water from the main valve.
  • Shutting off utilities if the appliance leak has caused flooding in your home.
  • Air out your home by opening windows and turning fans on within the affected rooms.
  • Reducing humidity by placing a dehumidifier in the affected area. 

Outsourcing the water removal task to SERVPRO can ensure a professional job. Regardless of the appliance leak you have, we can extract the water using pumps or wet/dry shop vacuums to minimize the risk of permanent destruction occurring to carpeting, drywall, hardwood flooring, wood furniture, and other items. Removing the water also helps prevent mold growth, which can occur in damp areas. Our technicians have Applied Structural Drying (ASD) certification and can evaluate the scope of the destruction and offer full cleanup and drying. 

Drying surfaces thoroughly is what makes a house safe from long-term damage to building materials. We use industrial grade drying equipment like air movers and dehumidifiers because it dries a building safely, quickly and effectively. This equipment works together to dry the structural materials and eliminate moisture from the air. Sometimes, water loss incidents leave moisture inside walls. Our ASD technicians can use moisture meters to check for moisture inside walls. If wall cavities are wet, we can remove the baseboards and drill holes between each stud. We can then force air through the holes into wall cavities to speed up evaporation. 

Our SERVPRO technicians communicate with the customer and the insurance adjuster before drilling holes in walls. Once the wall cavities are dry, we patch up the holes and replace the baseboard. We also monitor and document the drying process to validate that a home is dry. 

If your house has water damage caused by a leaking appliance, call SERVPRO of Northeast Tucson at (520) 760-9352 for prompt water removal services. We’re Faster To Any Size Disaster. We are glad to serve the residents of Catalina Foothills, Redington, and Mt Lemmon. 

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Why Professional Water Restoration is Necessary for Flooding in Tucson

6/11/2019 (Permalink)

Are you ready for the summer storm season? SERVPRO is always on call to handle any storm damage that comes your way.

Flood Damage Experts In Tucson Describe The Role Of Water Restoration Technicians

In the summertime, it is possible for thunderstorms to hit the Tucson region. When a storm makes its way into your neighborhood, many conditions present can cause your property to suffer from flood damage. High-speed winds can cause objects like rocks or tree branches to become airborne and fly into the exterior of your structure. When things like rocks or branches strike weak spots of your walls or your windows, the instance can create a hole in the outside of your house. Whenever the exterior of your home gets breached, it is possible that moisture can make its way into your building and cause you extensive flood damage.  

Once rainwater makes its way into the interior of your structure, it is prudent to contact a professional restoration company such as SERVPRO. Our water restoration technicians or WRTs have experience in dealing with flood damage inside your Tucson home. Whenever items get wet inside your home, anything that comes in direct contact with water is susceptible to primary problems. When things inside your house stay wet, the moisture can start to soak into your building materials and contents. Water then evaporates and fills the air in the form of vapor.  

This vapor can then cause other issues that are considered secondary problems. The main goal when mitigating flood related issues is to prevent secondary damage from taking place. We train and certify our WRTs by the Institute of Inspection, Cleaning, and Restoration Certification or IICRC. During this certification program, the WRTs learn how to use industrially advanced equipment to remove moisture from your home as quickly as possible.  

The WRTs also know the best methods on how to return your home to its preloss conditions “Like it never even happened.” Before any work begins, our WRTs take moisture readings of your building materials and contents. We first test the affected areas and then compare the readings with areas in parts of your home that did not get affected. We do this to determine a final drying goal, so we know when our applied structural drying or ASD process is complete.  

If you ever have moisture get into your house during a storm, call SERVPRO of Northeast Tucson at (520) 760-9352 any hour of the day.

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We Will Get Your Tucson Office Restored To Pre-Damage Condition After A Fire

6/3/2019 (Permalink)

Contact SERVPRO of Northeast Tucson at (520) 760-9352 when you need commercial fire damage cleanup and restoration.

SERVPRO Helps Physician’s Office In Tucson Recover From Commercial Fire Damage

Commercial fire damage is a devastating event for a business, especially so for a company that serves customers on-site. Even with the cleanup of charred materials and a fresh coat of paint, clients will not want to frequent an establishment that smells like a fire happened there.

There is a lot our experts need to consider when dealing with commercial fire damage in a Tucson business. An excellent example of this is a physician’s office where an employee’s lunch, a double-beef burrito in the microwave caused a fire in the breakroom.  The staff used a fire extinguisher to put out the fire quickly, and the flames did little structural damage. There was minor discoloration to the ceiling, slight charring around the cabinet area and microwave and a very noticeable pungent odor.

Protein-based fires tend to leave little in the way of actual smoke damage but plenty of odor. Removing the charred cabinet door and cleaning away the soot left on the surfaces with the fire extinguisher residue goes a long way to lowering the odor levels in the affected areas, but more than merely removing burned items needs to be done to ensure the neutralization of smoke odors.

In cases where a fire is limited to a single area of a building, we usually contain the doorways and vents to stop the spread of soot. In this case, due to the odor being spread around the entire facility through foot traffic and having the HVAC on, we needed to treat the whole premises for fire odors.

Soot, which can be smaller than the human eye can see, carries significant odors. We use air filtration devices that include HEPA filters to capture particles, then we disinfect and sanitize the premises.

The final step in fire loss restoration for commercial properties involves total odor control. It sometimes takes multiple applications to neutralize fire odor completely. When our technicians complete the mitigation, we give a list of the final repairs needed to return the office to its preloss condition such as painting the walls, and the office can get back to seeing patients again in an office where there are no reminders of an unfortunate fire.

Contact SERVPRO of Northeast Tucson at (520) 760-9352 when you need commercial fire damage cleanup and restoration. Our technicians arrive quickly and use our proprietary methods to save as much of your property as possible from fire loss. With our restoration techniques, we make fire damage “Like it never even happened.”

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What's Cooking in Your Tucson Kitchen ... Fire Damage?

5/22/2019 (Permalink)

Fires frequently start in kitchens.

Fire Damage Restoration for Your Tucson Home

The most common kinds of fires in Tucson homes, kitchen fires are usually triggered by cooking. Your oven and stove are two substantial potential sources of fire since they generate heat with electricity or gas. Fires originating in your oven can happen in various ways relating to cooking, the condition of the appliance, and cleanliness.  

If you're dealing with fire damage in your Tucson home because you've left something to bake without monitoring it regularly, you are not alone. Many fires occur when someone turns an appliance on and then leaves the room for an extended period. A common mistake, but when it has happened to you, the help of a professional restoration company such as SERVPRO is needed to restore your home. With our expertise and experience, we can have your home looking as if nothing happened in no time.  

Often, oven fires occur from a buildup of grease and other byproducts from cooking if you don't clean your oven regularly. Even dust can spark a blaze if it's thick enough. Keep your oven clean, specifically if something spills or food boils over inside of it, and make sure only to use the appropriate cleaning products.  

Kitchen fires require SERVPRO technicians to clean oily soils. We can remove them in different ways. Some are light enough to be emulsified in water-based detergents. Water-based detergents can dissolve in water, and they also can attach to oil-based soils. The detergents pull the oil-based soils away from the surface so we can extract the soils with the detergent.  

Other oil-based spills can be too heavy for this and need dissolving with oil-based solvents. These solvents can be used in situations where water could damage materials or in removing soils which are not water-soluble.  

Your oven can malfunction and spark a fire, especially if it is aging or not maintained properly. The heating elements in electric ovens can spark a blaze, while gas ovens can develop leaks which can lead to explosions.  

When an oven fire has broken out in your kitchen in your home in Redington, Ventana Canyon, or Bonita Ridge, SERVPRO of Northeast Tucson is standing by to help. Give us a call right away at (520) 760-9352 so we can get everything cleaned up for you.

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When Floodwaters Check Into Your Tucson Hotel

5/13/2019 (Permalink)

SERVPRO of Northeast Tucson is always available to keep you hotel dry.

How to Deal With Commercial Flood Damage in Your Tucson Motel

Flooding is a common occurrence, and it can happen during the main rainy seasons like the monsoon season and the winter rains. It can make roads impassable and can flood even the most well-maintained and modern motels. If flood water enters your motel, quick extraction is essential.

Water can ruin many types of floors from tiles, vinyl, wood floors and the wood subfloor beneath the carpeting. To deal with commercial flood damage in your Tucson Motel, you can call the water damage remediation specialists at SERVPRO. We can assist you to extract the water and then dry and dehumidify your motel. 

Apart from ruining the floors, flood water can ruin other surfaces and areas like walls because of their porous surfaces. You may need to repair the bottom section of the water-damaged walls. Water can ruin electrical wiring which can cause fire and electrical hazards to your guests and staff. Water damage can also affect the contents of the building, including the furniture, valuable works of art, and antiques. It can also ruin the personal possessions of your guests, which is a big concern as you may be liable to pay for the ruined items. Further, the guests may post negative reviews of your motel online.  

Our SERVPRO technicians can arrive at your motel quickly after receiving your call. We can evaluate the structure and contents to determine which ones can be decontaminated and restored and which items need replacing. The decision to replace or restore depends on the porosity of the materials, the contaminants, and the pretest results. Because we cannot disinfect porous items like carpets, we remove and discard them.  

We can use powerful truck mounted or submersible pumps to remove the standing water. Our technicians can then use air movers to circulate air in the affected areas to speed up the drying process. We also use dehumidification equipment to remove the moisture from the air. We check our work by using moisture meters to check the moisture content of damaged materials and then eliminate the moisture.  

If your motel has flood damage, SERVPRO of Northeast Tucson can assist you to extract it and dry the affected areas thoroughly. Contact us today by dialing (520) 760-9352 for fast remediation. We’re Faster to Any Size Disaster.

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We Have The Latest Technology And Advances In Tuscon Fire Damage Restoration

5/1/2019 (Permalink)

This fire started in the attic and caused damage to several rooms, we arrived quickly and restored the home back to new.

Removing Soot and Greasy Residues from Fire-Damaged Items in Tucson

When you experience a kitchen fire, getting it put out quickly comes as a great relief. Cleaning things up afterward can get quite messy, in any case. Homeowners in Tucson often discover that the residue from a grease fire is not only greasy but sticky, too. Cleaning up after a non-protein-based fire comes with many challenges, and one that started on the stove-top creates more difficult ones.

SERVPRO's specialists are up for the challenges of helping residents in Tucson restore their homes and belongings after fire damage occurs. One of these involves ridding different items of a layer of sticky residue that permeates into the tiniest grooves and indentations. Designed to provide a grip when wet, these same surfaces can seem impossible to clean thoroughly.

We can easily clean items with smooth surfaces that do not provide anything for soot to grab onto, but when textured surfaces make using brushes and cloths unproductive, we inventory and then box these items up and take them to our facility.

We use ultrasonic baths to remove soot from surfaces, including any hidden areas that might reduce the life of an item, and make it clean and safe to use again after fire damage. Other substances that might have settled on your belongings between the fire and the time we arrive, such as microbes, also get stripped away by the cavitation process. The microscopic bubbles produced by the ultrasonic mechanism in the bath burst open and push soot and other grime away from the items in the water.

SERVPRO specialists are dedicated individuals, trained in the most effective ways of helping you make things “Like it never even happened.” We know that a fire, no matter its size, can cause enormous amounts of stress and affect other areas of your home and life. Smoke travels far and wide within a home and settles everywhere it goes. Getting your belongings clean again makes things less stressful, less costly, and more like home for you and your family.

Call SERVPRO of Northeast Tucson at (520) 760-9352 when you need your home and possessions restored, cleaned, and back to normal. We can help residents in Ventana Canyon, Bonita Ridge, and Mt Lemmon with the latest in ultrasonic and other technologies that eliminate the effects of smoke, soot, and the fire that causes them.

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What is Water Damage Remediation and How Does it Work for Your Tucson Business?

4/21/2019 (Permalink)

When your retail store has water damage from sprinklers or a pipe, contact our experienced team at SERVPRO for water removal or remediation efforts.

SERVPRO - Commercial Water Damage Restoration For Tucson Retail Operations

When a Tucson business suffers through a disaster like a fire that activates the sprinkler system, it is often the water that causes more damage than the flames or smoke.

Commercial water damage like this in a Tucson retail outlet can affect everything inside the store. Fortunately, SERVPRO personnel can replace or restore everything from the ceiling to the inventory on the floor.

Most retail stores utilize a drop ceiling with space above for pipes, HVAC ducts, and electrical wires and conduit. The ceiling tiles catch the back spray from the sprinkler heads and quickly become soaked. Designed for easy removal and replacement, they warp or crumble within a day or two, making them cheaper to the store owner for our technicians to remove and replace than attempt to restore.

Next, SERVPRO team members examine the walls. In most stores, the outermost walls are sealed and painted concrete which effectively resist water damage. Interior walls that divide office and other interior spaces are drywall panels which can quickly absorb water and can even crumble in place. Our personnel train to efficiently remove the panels from the wall framing, break it down for bagging, and then remove and dispose of it outside the structure.

For a retail operation, the floors are often concrete, commercial tile, or concrete covered with a commercial grade carpet. For any of these three options, restoration is a simple process of drying the surfaces with a combination of air movers and fans to force warm, dry air over them while simultaneously drawing off the moisture and forcing it outside the structure.

Depending on the inventory merchandise, our options are usually dry it in place or dispose of it immediately. If we do not dispose of it, team members hang everything possible on the store racks or additional ones we bring in for drying. To speed up the rate of evaporation, they install fans throughout the racks to increase air circulation.

For SERVPRO of Northeast Tucson, the goal is to help every local business reopen its doors to their customers. If your business has had any recent, or not so recent, water incidents, call us at (520) 760-9352 to schedule a visit and determine what we can do for you.

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We Will Restore Your Tuscon Home To Pre-Loss Condition

4/10/2019 (Permalink)

We have the necessary equipment, expertise and experience to restore your home. We are available 24/7 so call us right away.

Inspecting and Cleaning your HVAC system after Fire Damage in Tucson

A moderate property fire can often cause the air ducts of your HVAC system to become damaged or contain heavy soiling. Unfortunately, since the purpose of these systems is to distribute air, soot can quickly travel throughout a duct and be redistributed around the property after service is finished. For that reason, it is vital to have ducts checked by a registered professional when remediating after a property fire.

One part of our service is to restore a property to preloss conditions after fire damage in Tucson. Assessment of your HVAC system is always necessary especially when the affected area is close to the return side. A ventilation shaft returning air sucks smoke and soot into it circulating it throughout the system. This can cause permanent damage while also creating an unpleasant odor throughout the home.

Even when an HVAC system is a shut-off at the source, high pressure can force smoke into the system. A SERVPRO technician can check system components for damage during service. Damages can be sustained to dampers, turning vanes, mixing boxes and coiling cool. Often entering an HVAC system requires professional expertise, but an in-depth visual inspection tells us all we need to know about the need for potential repair work.

Our technicians cannot repair HVAC systems on site, which means if there are signs of permanent harm we may need to arrange for a third-party contractor. Where fire damage is cosmetic we can clean sheet metal although, most insulation material or flex duct may have to be removed, disposed of and then replaced.

Soiling and soot deposits in your ventilation systems can spread unpleasant odors throughout the property. SERVPRO can use thermal fogging equipment to send chemical pairing agents throughout ventilation ducts. These agents bond with odor particles, neutralizing them. Neutralization is more effective than merely masking an odor which can return once the deodorant wears off.

High-pressure fires can cause damage to your HVAC system. Contact SERVPRO of Northeast Tucson at (520) 760-9352 for an expert assessment.

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Must Have Resources for Water Damage Remediation in Tucson

4/7/2019 (Permalink)

If your rental property starts showing obvious signs of water damage, pick up the phone to call SERVPRO right away. We provide effective services.

SERVPRO Helps You Get Your Rental Property in Tucson Ready for Its Next Tenant

One of the challenges of being a landlord is making sure that tenants are mindful of your property. Sadly, it is not uncommon to hear of the need for repairs following the departure of a renter. Aside from painting and preparing your property for a new lease, you may have to bring in a crew of specialists if there is evidence of water damage to the property. A leaky appliance or faucet may seem insignificant at the time but left unattended it can create many problems for the property owner.

If your rental property presents water damage in Tucson, SERVPRO is your best resource to restore it quickly and thoroughly. Our IICRC-certified technicians are available 24/7 through our rapid response line, and we are ready to work so you can list your home for rent again as soon as possible. Both our formal training and our field experience let us identify problem areas even before they are evident to most. When time is money, we are ready to act as soon as you call us.

Our SERVPRO crew has at its disposal a wide array of equipment suitable for different needs. Thermal imaging technology lets us detect any water lurking behind walls or in hard to reach surfaces. Similarly, our hygrometers continuously let us know if the moisture level in your property is off balance, so we can implement appropriate techniques to restore it. By using dehumidifiers and air movers, we can make sure there is no excess moisture in your property before you renting out again.

Along with addressing the water damage to your property, we also look into any mold presence the excess moisture may have caused. Our SERVPRO team can eliminate and prevent the growth of mold and bacteria, which helps mitigate your risks as you turn over the property to the next tenant.

SERVPRO of Northeast Tucson is here to help you with your home needs. We are a resource when natural disasters happen but also when you just need to make sure your home is at its best. Call us at (520) 760-9352 and let us leave your rental home "Like it never even happened."

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How SERVPRO Can Restore Your Tuscon Property After A Fire

3/25/2019 (Permalink)

Our technicians are ready and waiting to help you restore the odor in your home after a fire. We have the equipment and training to handle any job.

Tools SERVPRO Uses for Fighting Fire Odor in Tucson

Fire damage brings several challenges to restoration efforts as fire is often one part of the cleanup. After a fire, there is often substantial water problems to deal with from the fire fighting efforts. Once those two issues are handled there is usually another lingering issue to deal with.

Odor caused by fire damage can be stubborn to remove from a Tucson property. The two main factors that affect how far scent spreads in a home can be due to items smoke and soot permeated during the fire. These objects tend to hold residual odors and need deep cleaning methods to neutralize the scent. Another common reason for odor after a home fire comes from soot molecules that are smaller than the human eye can see. The soot can travel and invade areas of the home that were previously unaffected. During your initial call to SERVPRO, the technician determines if the fire department has told the homeowners it is safe to remain in the home and if so, to limit foot traffic and turn off the HVAC system to avoid spreading residual fire odors throughout the house.

Why SERVPRO? We know the faster fire damage is addressed, the quicker we can restore the property and neutralize odors in the home. That's why we are faster to any size disaster with the right equipment to attack unpleasant scents left by fires in both the structure and contents.

The goal of SERVPRO is to return your home to its preloss condition thought our restorative efforts. Once the visible fire damage remediation is complete, we work on odor neutralization. No one needs the stressful reminder of a fire from a residual odor. Our technicians have numerous methods to apply depending on how strong of a scent is in the home. Two ways we often eliminate foul odors is through the use of thermal fogging which allows a heated solvent delivered as a fog to overtake smoke odors in porous objects. Hydroxyl generators are another powerful solution to unpleasant scents in homes.

Get rid of foul fire odors by contacting SERVPRO of Northeast Tucson at (520) 760-9352. Our local emergency technicians are available to you 24-hours a day to get rid of both damage and odors from a fire.

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Catalina Hills Large Firms and Retail Shops Trust SERVPRO for Water Loss Service--And Fast!

3/18/2019 (Permalink)

Too Much Water in Your Catalina Hills Office SPace? Try Calling SERVPRO for Fast Extraction and Drying

Guarding Against Primary and Secondary Issues from Commercial Water Damage in Catalina Hills

Running a commercial business in rented property still means you are liable for damages for the duration of your lease. A water spill can cause both immediate concerns of mitigating loss as well as secondary ones such as the potential for mold growth further down the line. These types of damage are not uncommon and can be caused by something as simple as a backed up sewer line or a leaking pipe. In these instances, professional assistance can give you peace of mind as well as a comprehensive restoration service.

What causes commercial water damage in Catalina Hills properties is as varied as any other unforeseen circumstances. Finding the problem and shutting it off at the source is essential to mitigating loss and we can also quickly remove furniture or equipment that is in the affected area. SERVPRO technicians have extensive training in reduces the impact of losses associated with water spills and act promptly to limit them.

Once space is cleared, SERVPRO can mobilize truck-mounted extraction units to help remove water without damaging fittings like carpets or other fabrics. In severe situations, where standing water is above two inches, our team deploy submersible gas pumps. These pumps deposit into an open drain pipe, usually a bathroom, and can remove large volumes of water in a short space of time.

Different businesses feature different concerns after a water loss. Offices, containing filing cabinets, documents and electronics can have different priorities for water removal than a restaurant or boutique which focus on inventory preservation. Our skilled technicians have the experience to expedite and maximize the treatment for our clients. Our business is to keep you in business.

Water migrates into crevices and cavities quickly while most drying equipment uses hot air to evaporate the moisture. This procedure is the fastest way of dealing with immediate damages and helps to mitigate against further loss. A side effect is that it also increases the humidity levels in a property which, if centrally heated, can create the perfect conditions for mold and fungi growth.

SERVPRO technicians are provided with Thermo-Hygrometers which can measure the humidity levels in any given space. We take measurements from both the affected zone and an unaffected area so that we can work toward bringing humidity levels to their natural level. By deploying dehumidifiers, we can remove moisture from the air and, at the same time, draw moisture from crevices or cavities.

To deal with immediate damages and guard against problems further down the line, contact SERVPRO of Northeast Tucson at (520) 760-9352 today.

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Why Professionals are Needed for Water Damage Restoration in Tucson

3/14/2019 (Permalink)

Damaged roofs from storms are common ways of creating water damage in your home. You can trust the SERVPRO Brand for water damage restoration.

Important Milestones Professional Flood Removal in Tucson Helps You Attain

After a flood, you need to take several steps to restore your property to the preloss state. If you are lucky, the damage may only be restricted to the outdoors. However, in most flooding incidents the water gains access to the interior sections of your home through the walls or roof. Removal in such cases involves many steps, so it is a good idea to work with a professional restoration service.  

Many dangers are lurking in a house immediately after the flooding, so proper flooding removal in Tucson should address them. Common dangers include electrical hazards because the water might reach electrical outlets in the house. Health risks are also present since floodwater has many contaminants including biohazards like raw sewage or dead animals. Our SERVPRO technicians help assess and tackle any dangers. We equip our technicians with PPE, Personal Protective Equipment, including rubber gloves, boots, and full body suits. These allow us to wade into the water without any health risks. We also spray EPA-registered disinfectants into the water to control microbes.  

Flooding leaves lots of water inside the property including hard-to-reach areas such as wall cavities and crawlspaces. Removing multiple gallons of dirty water is not an easy task especially if you do not have people to help you or advanced equipment. Our SERVPRO crew provides both a team of technicians and state of the art water extraction equipment. We have truck-mounted water extractors that can remove thousands of gallons within a few hours. We also have submersible pumps, which work well when the water level is higher than two inches.  

Flooding incidents leave properties dirty due to the silt, mud and other soils that they dump inside the property. Removing and disposing of such soils is not easy considering some forms like silt are considered hazardous. Our SERVPRO technicians undergo training enabling them to clean property after a flood "Like it never even happened." We use different cleaning approaches including physical ones such as the use of pressure washers. We also use professional cleaning agents to sanitize the property chemically.  

For thorough cleanup of your property after a flood, call SERVPRO of Northeast Tucson at (520) 760-9352. We're Faster To Any Size Disaster.

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Tuscon Fire Damage Restoration You Can Count On

3/6/2019 (Permalink)

Our technicians are available 24/7 and have the right equipment to handle deodorization in your home after a fire. Call us today.

Deodorizing your Attic after Fire Damage in your Tucson Home

Hot air rises faster than cool air. In a fire, smoke residues created by burning materials can rapidly travel through the home moving upwards into clean air pockets. This can lead to long-term issues in the home, mainly where odors are concerned. Finding the source of an odor can be challenging but, we often find that if a stubborn odor has remained long after standard deodorization procedure, the source could be from your attic.

Attics are typically confined spaces which can make restoration after fire damage in Tucson properties a difficulty. SERVPRO can assist by removing any charred remains from home and applying water-based deodorizers to mask unpleasant smells. Unfortunately, this process is not always enough where attic spaces are concerned, and we may need to access your loft space to assess rafters and insulation.

The problem stems from air pressure created by fires. High air-pressure can cause porous materials like insulation to absorb smoke damage. SERVPRO always work on the principle of restoring over replacing; however, in high-pressure fires insulation may not be salvageable. In circumstances like these, your technician must remove the affected insulation and dispose of it safely. We can replace these materials as part of the service.

The second structural component that may be the cause of an unpleasant smoke odor is your attic rafters. Where there are only light smoke deposits, we can use dry brushing techniques finished with a deodorant coating. If the rafters show signs of substantial damages, SERVPRO can deploy sandblasting equipment that can remove charred elements along with the odor-causing component and refinish afterward.

Deodorization is as important an aspect of fire damage as removing the visible signs. Often thick odors can leave an unpleasant reminder of the event as well as affecting your indoor air-quality. We can mobilize technicians with IICRC qualifications in odor control to help deal with this issue on your behalf.

For assistance with odors after property damage contact SERVPRO of Northeast Tucson at (520) 760-9352.

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Why Contacting SERVPRO is an Effective Way to Deal With Tucson Flooding

2/24/2019 (Permalink)

Your home can get flooded from outside sources such as storms or inside appliances like the dishwasher. Contact our certified team to remediate.

Extracting and Drying Out Flooding in Your Tucson Home

When you consider the threats to your Tucson home from natural disasters and destructive forces, you can start to understand the importance of having a disaster relief plan in place. This response to an emergency would ensure that the right team reaches your home quickly to begin the steps necessary to protect what matters most to you and to limit the spread of the damage as much as possible throughout the property.

Flooding can be a destructive force that can affect not just your home, but many others throughout the community where you live as well. Securing professional flood damage restoration in Tucson during a widespread disaster like flooding can be challenging if you do not respond to the situation as promptly as you should. Our SERVPRO professionals continually offer a fast response to our customers ensuring that no property goes without the money-saving mitigation steps necessary immediately following a flood.

Extraction is one of the critical mitigation actions that must get taken to prevent costly structural damages to your home. Our SERVPRO rapid response team arrives with a wide range of equipment designed to remove this excess water quickly, including our truck-mounted pumps, gas-powered pumps, portable sump pumps, and even extraction wands with wet-vacs.

Much of the exposed materials in flooding situations must get removed and replaced on account of potential contamination, but for structural elements that remain, drying efforts are vital. Our team can work quickly to ensure that our efficient drying equipment gets set up immediately following extraction to effectively prevent irreparable damage to essential components like supports, framing, and beams.

Flooding can be a traumatic experience for your home and your family. Recovering from a disaster like this requires highly trained technicians that can arrive shortly after disaster strikes to provide real-time solutions to protect what matters most in your home. Our SERVPRO of Northeast Tucson rapid response team is available 24/7 to offer effective mitigation and restoration solutions when every second counts. Give us a call today at (520) 760-9352.

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These Facts Just Might Get You to Change Your Tucson Flood Damage Remediation Strategy

2/17/2019 (Permalink)

Don't despair when you see flooding in your home. Contact our certified SERVPRO technicians to start the water removal process.

SERVPRO Turns Around Flood Damage in Tucson

Flood damage is one of the most devastating situations a homeowner can deal with. Incoming water can quickly spread to other areas of the home through the carpet padding and drywall. This means you can wind up with foul odors and mold in rooms that did not appear to be initially affected by flood waters.

When you call SERVPRO technicians to your home, we will immediately access the scope of the spread of water in the home. It is imperative that any standing flood water in Tucson is removed and the affected areas thoroughly dried before our team can move on to the next step of returning your home to its pre-flood condition.

Why SERVPRO? When cleaning up flood damage in Tucson, our state-of-the-art water extraction equipment, including submersible and high volume pumping machines and our moisture detecting technology, ensure that your home is absolutely dry so restoration efforts can begin on your home.

Depending on the scope of flood water, our technicians will choose the best method of fast extraction. Once the water visible water is removed, we use industrial air movers and dehumidifiers if needed, to remove any residual moisture from the rooms.

When the technicians ascertain the room is completely dry. The cleaning and restoration efforts can begin. SERVPRO utilizes high quality antifungal and antibacterial cleaners on surfaces to neutralize any contaminants and odors left by the water. Porous materials affected by the incoming water such as carpeting, furniture and drywall may require the use of fogging machines or other methods to fully penetrate the items and effectively remove odors left from being drenched.

Flood damage gets worse by the minute, SERVPRO of Northeast Tucson is available 24/7 to handle the water in your home and restore your home to its pre-flood state. Contact us at (520) 760-9352 and talk to one of our knowledgeable technicians to eliminate the water and get your home and life back to normal.

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Water Loss Cleanup and Restoration Needed in Your Tucson Home? Call SERVPRO for Fast Service

2/14/2019 (Permalink)

Call SERVPRO to Salvage Carpets and Contents after a Large Tucson Home Leak Caused Water Damage

Unseasonably Cold Weather in Tucson Leads to Pipe Break and Water Damage

When water freezes, it expands. If the water happens to be in a pipe and freezes, the result can be a busted pipe and water pouring into your home. In areas of the country where the temperature doesn't dip below freezing regularly, you may not consider insulating your pipes, but it's never a bad idea to avoid potential water damage during an unexpected cold snap.

In this area, the average winter temperatures hover in the low to mid-40s. Due to an extreme cold front, one homeowner woke up to water all over her Tucson kitchen cabinets, walls and flooring from a broken pipe. After turning off the water, their first call was to SERVPRO. The homeowner had put down towels to absorb the water from the tiled kitchen floor to where it met carpeting in adjacent rooms. However, the towels that were meant to act as a barrier transferred water to the carpet when they became saturated, compounding the issue resulting in both the carpet and padding becoming wet. We immediately removed the towels from the area to stop this situation from continuing.

While one technician cleared items from the affected cabinets and set them out to dry, another SERVPRO tech drilled weep holes to allow more air circulation in the wall for faster drying. Weighted extractors were not used to push water from the carpet and padding so they can dry entirely in sync with the kitchen. The extent of the water soaking was handled readily by a wand and wet vac. Since this area of Arizona has low humidity, dehumidifiers were necessary for only a day to attain drying goals. Once dry, the weep holes were cleanly patched and the cabinets, flooring and contents were wiped down with antifungal cleaners to leave the room disinfected and smelling fresh and deodorized.

Efforts to stop water damage in the home should begin as soon as you see it. That's why SERVPRO of Northeast Tucson is Faster To Any Size Disaster, and we can take on a flooded corner in a kitchen or your entire home and restore it to its preloss condition. Get the process started by calling (520) 760-9352; an experienced technician is ready to assist you 24 hours a day.

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Is Faulty Wiring Toasting Your Tucson Home?

1/17/2019 (Permalink)

Faulty wiring in everyday appliances can cause fires.

Handling the Big Odors After Small-Scale Fire Damage in Tucson

The fire caused by the toaster having an unnoticed frayed wire was small and put out quickly, but the soot, smoke, and odor it left behind after the fact remained. SERVPRO is available 24/7 to come out and handle the cleanup from your kitchen disaster.

Cleaning up fire damage in your Tuscon home can be a three-fold project. First, your SERVPRO technician ascertains if there is water damage as well and address that issue immediately. Any damp walls left are dried using the most expedient methods, often air movers do the trick, rapidly drying the surfaces and inhibiting any secondary damage from extended wetness or mold in drywall, counters or cabinets.

Next, the physical evidence of the fire needs addressing. The technician is trained to determine if the scale of the damage and the specific type of cleaning that the situation requires. For a small scale fire extinguished quickly, the cleanup usually involves removing soot and residue from the local area with specialized dry sponges and cleaning products that specifically target soot and smoke residue. We also inspect items on countertops and cabinets to see if they have sustained damage or need cleaning.

The final step we take is to remove any lingering odor left by the fire. Your SERVPRO technician inspects the room where the fire occurred and also any adjacent rooms to determine how widespread the odor has traveled. One of the most precise ways to treat smoke odors utilizes thermal fogging. This method recreates both the heat and pressure expelled during a fire and effectively penetrates porous surfaces with a deodorizing agent. Another method used for odor control may be the use of gels or pellets, depending on the level of odor removal that your situation requires.

The technicians work as quickly as possible to restore your home to its preloss condition. Even small fires can leave significant odors in a home; it's a good idea to get professional-level help turning back the clock on the condition of your room.

You can rely on SERVPRO of Northeast Tucson to provide a fast response to your fire damage, smoke and odor issues with our professional services. Call (520) 760-9352 to arrange for a consultation with our skilled and experienced technicians.

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SERVPRO Helps Tuscon Business Owners Save Their Belongings

1/16/2019 (Permalink)

When you have water leaks in your business call the experts to restore your belongings.

Commercial Water Damage Professionals In Tucson Discuss Removing Moisture From Porous Substances

If moisture finds its way into your specialty furniture store in Tucson, your products could get damaged. Once moisture is present in places of your building where it is not supposed to be, commercial water damage can result. When dealing with disasters that occur at your place of business, our SERVPRO technicians know that saving your contents with extraction and drying can save you and your insurance company money in the long run. Replacing products inside your store can get costly, so we take extra measures to protect the items for sale in your shop from getting ruined. In some situations, we move out products inside your Tucson specialty furniture store and dry them separately from your building materials.

Moving out your contents can help speed up the drying process of both your products and your building's structural components. Drying materials quickly during a commercial water damage project in Tucson can help prevent fungal growth in the future. Moving wet items out of the affected building can also reduce problems created by excessive relative humidity levels. When dealing with porous items such as recliner chairs and couches, our SERVPRO crew often uses extra dehumidifiers so that vapor gets pulled from the air after it evaporates from solid substances at a faster rate. The more porous items that are present inside your store, the more likely extra dehumidification will prove to be useful.

If we do move your contents out of your building to dry them after water damage, our SERVPRO technicians set up your items in a clean and disinfected area. Sometimes we even seal off the region so that we can better control the environment. After we dry out your contents and structural components, we make sure everything gets cleaned and sanitized before it gets put back in your store. We often draw ourselves a map so that we make sure everything gets put back in the correct position.

If you ever notice that some of the pieces of furniture inside your store got wet, call SERVPRO of Northeast Tucson at (520) 760-9352 any time of the day.

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Mold Cleanup in Tucson by SERVPRO Provides Industry Leading Equipment

1/3/2019 (Permalink)

SERVPRO Provides Industry-Leading Filtration Methods During Mold Remediation in Tucson

Why SERVPRO Uses Air Scrubbers During Mold Damage Remediation in Your Tucson Home

When SERVPRO arrives at your home to start any work, our Green Fleet comes loaded with the different pieces of equipment and all of our tools of the restoration trade. We serve Tucson with dedication and want to help both homeowners and businesses of all sizes flourish in our great city. Helping mitigate damage and remediate problems is part of the way we help strengthen our community.
Why SERVPRO uses specific types of equipment when cleaning up homes in Tucson and performing the different aspects of mold damage remediation can be summed up with three answers. We use air scrubbers to protect our health while we are working and to help make our work easier and faster, and we also use air scrubbing machines to protect your property.
While we are performing mold damage cleanup in your home, we use personal protection equipment, also known as PPEs. These different pieces of equipment protect our bodies from the many dangers of working in such situations. Pulling moldy materials away from studs in your walls can expose us to nails and other sharp objects. Our gloves protect our hands from cuts and punctures. Our masks protect us from breathing in debris in the form of dust or spores, while our goggles protect our eyes from any unexpected projectiles. Air scrubbers enhance the protection our masks provide by removing many spores and mold pieces from the air, making our respiratory masks even more effective. These devices utilize 0.3-micron size HEPA filtration systems to capture these particulates.
Remediating moldy areas in your home often calls for negative pressure chambers, which we build around the affected area. These temporary containment devices require the use of a robust system to draw the air out of the chamber and push it to the outside world. Air scrubbers provide this quite nicely and also remove many of the spores, as well as the dust we generate, from the air before it makes its way outside.
Outside of these chambers, we often use air scrubbers in various locations around your home to reduce the number of spores that mold releases when remediation activities disturb any actively growing mold colonies. These spores can travel to other sites and start new colonies in a brief period. Having air scrubbers already in place and running reduces the number of spores in your house down to an acceptable number.
Like any other competent mold damage remediation services, SERVPRO of Northeast Tucson cannot wholly eliminate microbes from your property. However, we use the latest and most effective equipment, including air scrubbers, to ensure your home's population of microbes is reduced to a healthy number. Call us at (520) 760-9352 for experienced professionals who can assess your situation and provide answers to your questions.

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When a Leaking Water Supply Line Sinks Your Tucson Kitchen

12/20/2018 (Permalink)

Water supply line breaks can cause a lot of damage in a short time.

A Broken Kitchen Sink Supply Line Can Leave Your Tucson Home in Need of Water Drying Services

Supply lines are essential for bringing water from your piping to your sink; however, when they break, they can leave your residence in need of water drying services. When the supply line that connects to your kitchen sink breaks, it can spray water throughout the cupboard that your sink has been built into. Furthermore, that water can then leak out onto your tiled flooring and cause damage. When liquid seeps through the seams between the tiles, it can be absorbed by the base of the floor underneath it. The absorption can cause swelling, which in turn can cause cracks to the tile above it.  

Finding your sink leaking upon return home from work is never a fortunate turn of events, and the sooner that you can call local Tucson water drying services to come to your home, the better. The longer that you wait to address the water damage inside of your kitchen, the more potential there is for further problems to arise. It takes less than seventy-two hours for microbial growth to form once it has come into contact with excess moisture, and mold can cause health effects. Having professionals perform a restoration can ensure that your home feels like it was before the damage occurred.  

When SERVPRO arrives at your home, our first task is to do an initial investigation of the damage. From there, our IICRC-certified technicians can develop a drying-plan, and our estimator can walk you through the likely solution and any questions you may have.  

To combat the water that has been absorbed into the cupboard under your skin and the kitchen floor, SERVPRO can use tools such as air movers, ventilation fans, and dehumidifiers. We can even try to find a way to approach your kitchen floor from the underside as well, to ensure that fresh and dry air is hitting both sides of the moisture.  

SERVPRO equipment is designed to draw the moisture out of objects through evaporation. When all three tools work in conjunction, it creates the optimal environment for moisture to be extracted. Once finished drying your home, we can give you the number of a reputable plumber who can replace the broken supply line under your skin and then leave your home "Like it never even happened."  

Should you find that your home is in critical need of water drying services, never wait to get help. Dial (520) 760-9352 on your phone to get in touch with SERVPRO of Northeast Tucson. 24/7, our technicians are available to come to you.

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Learn How SERVPRO Professionals Can Cleanup Your Tuscon Water Damage

12/18/2018 (Permalink)

Let the SERVPRO professionals use the right equipment to clean up after water damage.

Quality Water Damage Cleanup & Restoration Services Available In Tucson

Did you know that water damage mitigation professionals use the most advanced equipment, resources, and personnel available to clean your home after a flood? The majority of the equipment made available by hiring an expert is generally not available for purchase from your local stores, not to mention that much of it also requires specialized training to operate correctly.

If you find yourself facing water problems in your Tucson area home and are considering performing water damage cleanup on your own, you need to remember that the majority of your everyday carpet cleaners are not designed to remove water. You might be thinking you can purchase a shop vac at your local hardware store and remove water yourself. However, you should know that you are most likely going to cause additional damage and end up calling in a professional. So, why to would you want to take on the extra expenses before the inevitable occurs.

SERVPRO puts hand-held, and truck-mounted water extractors of every shape and size to work for you. We also utilize heavy-duty dehumidifiers, air movers, portable heaters, fans, vacuums, hygrometers, and water detectors, all without you having to worry about renting or purchasing equipment yourselves.

Our water extraction equipment makes removing large amounts of standing water fast, quickly making work of hundreds to thousands of gallons. Our dehumidifiers and air movers help extract water from many damaged materials, the indoor environment itself, and makes the entire drying process quicker than ever before.

SERVPRO provides you with 24-hour emergency cleanup and restoration services. With fast response times and a significant reduction in downtime, our resources and highly trained personnel give you a massive advantage, preventing many conditions that cause corrosion, rot, and even mold. You can avoid many problems often associated with water damage on your property, by contacting a quality restoration company, today. Please, leave your home’s recovery to trained professionals, dedicated to providing you with the quality restoration services you deserve.

Call SERVPRO of Northeast Tucson to request professional cleanup and restoration services throughout the area. We stand ready to assist, call us for help. (520) 760-9352

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Affected by Recent Flooding? Prevent Secondary Damages in Tucson with Team SERVPRO

12/6/2018 (Permalink)

When flooding affects our area, the devastation can be overwhelming. Call SERVPRO right away to dry out your flooded property.

Flood Damage Restoration for Your Tucson Home

When weather conditions in Tucson turn south, they can take a significant toll on your property as a homeowner. Severe thunderstorms, powerful winds, and flooding can all lead to severe damage to your home. Although we cannot control the weather when storms and flooding occur, there are ways to safely and quickly mitigate a property. However, do not delay. Doing so only leads to further damage to the structure of your home and any contents inside that were affected.
When you are in need of flood damage restoration in Tucson, do not hesitate to contact our staff at SERVPRO right away. The sooner we know about the damage, the faster we can get to you and restore your home to the way it was before the water intrusion.
One thing we need to inspect for moisture is the insulation in your home. Moisture lessens the effectiveness of the insulation. To see if the water penetrated your walls, we use moisture meters. If we find that flood waters have done so, SERVPRO techs may need to remove the insulation, especially if it has become matted. Fiberglass insulation might not lose its insulating power for good, unlike other kinds. We might, on the other hand, be able to dry it back out.
Rockwool and cellulose insulation usually get matted when moisture hits them. Moisture also affects the antimicrobial qualities and the fire resistance of cellulosic material. Rockwool also has metal in it, that can rust when it becomes wet. We may have to replace these kinds of insulation.
We cannot always restore fiberglass insulation because drying is slowed because of the vapor barriers on it. If your walls or ceiling cavities are fully enclosed, drying the insulation can prove difficult. Our biggest concern here is preventing the growth of mildew and mold.
Ventilation is needed to dry out your wall cavities. One way we do this is to remove baseboards and drill holes in between the studs. We then force air through the holes into the cavities to make evaporation faster. If we find much moisture, some areas of the drywall might have to be taken out.
SERVPRO of Northeast Tucson ensures that we find any moisture that could be hidden in your home in Italian Spring, Ventana Canyon, or Willow Canyon after flooding has occurred. Once the storm has subsided, reach out to as any time of the day at (520) 760-9352 so we can help you remove the water and moisture from your structure.

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Is Mold Spoiling Your Tucson Home?

11/19/2018 (Permalink)

Mold is still an issue in Tucson. Call SERVPRO to remove the mold from your home.

Why SERVPRO Mold Damage Remediation is the Tucson Go-To

When coping with a mold outbreak in Tucson, you need a remediation firm that combines robust containment and removal techniques with practical tips to inhibit the second round of damage. Competence and confidence are what you seek, and you find this pair when you hire our team for this project. 

Despite their desert location, mold in Tucson can thrive since all mold spores need is a bit of moisture and an organic surface to thrive. SERVPRO is a good fit as a mold abatement partner because we use IICRC training supporting our remediation techniques and our professional approach. We do not engage in the panic and hype some firms bring to mold damage challenges. 

The Environmental Protection Agency (EPA) developed a mold remediation protocol SERVPRO follows. Once we locate the mold colonies, we use physical barriers and often a negative pressure air scrubber configuration to contain the mold and the debris created during removal. Access to the technology that creates the negative pressure containment is one of the reasons why SERVPRO is the logical choice when selecting a remediation team. 

Our technicians wear personal protective equipment (PPE) while removing the mold growth for personal safety and avoiding tracking moldy debris through your home during the project. We use mechanical means to dislodge the mold growth, including brushes and scrapers. These work well on solid, non-porous surfaces. However, you appreciate why SERVPRO is a mold remediation leader when strategies like soda blasting remove the mold hyphae even from porous structures. 

Final steps in SERVPRO’s mold remediation include vacuuming the treated area with HEPA filtered equipment to ensure no particles remain to seed a new colony. As further insurance, we use EPA registered antimicrobial products to inhibit the germination of the opportunist mold spores prevalent in the air and on surfaces. 

The most effective way to avoid future mold growth is to find and eliminate the sources of moisture that supported the initial infestation. SERVPRO shares this last tip as evidence of our professionalism. We enjoy helping our customers but feel the most ethical way to manage mold projects is to do all in our experience and power to make our mold remediation a rarely sought specialty. 

Training and a commitment to integrity are why SERVPRO of Northeast Tucson is a leading mold remediation specialist in our community. Call (520) 760-9352 for a reliable and proactive approach to your mold problem. 

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Did you Know That the Correct Equipment can Help Detect Pockets of Water in Your Tucson Home?

11/18/2018 (Permalink)

Regardless of whether the flooding was from an external or internal source, team SERVPRO can effectively remediate the damage.

What To Do If Your Tucson House Is Flooded

Flood damage often comes from weather-related issues such as a hurricane, heavy rain, storm, or anything unexpected. The worst part about the flood is that the water often contains a lot of microorganisms, dirt, toxins, chemicals, and other unpleasant contaminants. If you have just gone through a flood and wondering what to do, then lucky for you, we have some excellent strategies that you can take.
Flood damage in the Tucson location can be quite nerve-wracking, but fortunately, there are things that you can do. The first step is to call your insurance company to see if you have flood coverage and then call SERVPRO. Let us do the heavy lifting and the potentially dangerous tasks. There could be hidden debris, broken glass, or furniture that can puncture the skin or worse. Carpets contaminated by groundwater flooding must be thrown out. Since it could be heavy and difficult to discard these items, let the experts help you. Plus, It is best to avoid any electrical outlets or appliances to prevent electrocution.
The SERVPRO flood restoration experts can come in to assist you. They have an organized and efficient move-out service to protect your belongings from further destruction. These highly trained technicians can promptly begin the water removal process. They can utilize a powerful pump and vacuum to remove excess water and to reduce the drying time. These reliable techs can also inspect your carpet pad to determine if it needs to be removed or not. Most likely, they are going to remove your carpet from the flood damage. They have other state-of-the-art technology such as an infrared camera to locate hidden water behind walls and ceiling. They also use a moisture detector and hygrometer to determine the moisture content. With all this technology and expertise, you know that you are in great hands.
If you are ready to restore you’re home after flood damage, then give SERVPRO of Northeast Tucson a call at (520) 760-9352. We can promptly send our reliable technician to your residential establishment.

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Water Soaking Your Flooring in Tucson--Just Call SERVPRO

11/1/2018 (Permalink)

Thumbs Up for SERVPRO for Moisture and Water Removal from Tucson Homes

SERVPRO - Water Removal Methods For Tucson Homes

Flooding in Tucson homes usually results from inside sources. Most of these only drop small amounts of water onto floors, like a pipe rusting out under a kitchen sink. A split line that feeds water into an ice maker though can flood the entire floor of a home over a weekend.
When the water rests on a Tucson home’s kitchen linoleum or tile, it does not pose a threat unless there is enough to force its way underneath through section seams or seepage into grout lines. If it does happen, then water and air bubbles can form that soften the glue holding the linoleum in place and lift it off the floor. SERVPRO restoration teams use space heaters and dehumidifiers to force the water to evaporate and then draw it out of the air. After shrinking the bubbles, team members carefully use weights and heat to return the linoleum to its original shape and position, if feasible and possible.
If the flooding came from a backed up toilet or a faulty septic tank, SERVPRO cannot guarantee a carpet is safe for use after cleaning it. We recommend discarding the contaminated floor covering. If the water is clean, our technicians can restore most carpets. First, they use an extraction wand to draw as much water as possible out of the carpet. Next, team members lift and roll the carpet out of the way to remove the pad underneath.
They use air movers to blow warm, dry air over the exposed floor to dry it and lay down a new pad. Finally, unroll the carpet and tent it with air movers at one end and box fans at the other to completely dry it and then tack it back in place. This process is elaborate and is used if economically sound and the homeowner wishes to salvage this carpet.
If the home has wood floors, water removal can require more time and effort. Technicians use moisture content meters to measure the amount of water trapped in the floorboards. If it tests too high, they use dehumidifiers to draw moisture from the floorboards and surrounding air. Team members also use air movers to dry the surface, adjusting the heat to prevent cracking or splitting. Drying mats, another SERVPRO professional-grade piece of equipment, can draw the water and moisture from the joints and the underlying floor beams or concrete pad.
If they find moisture in the floor cavity underneath, technicians either use those mats, lift a floorboard or drill a hole underneath a section of floor trim to dry it. They then attach a hose to an air mover to force air into the cavity to speed up drying it and the dehumidifier to continue drawing the evaporated water out of the air.
At SERVPRO of Northeast Tucson, our goal is to put you safely back into your home as soon as we can. If you need our restoration services, we are here for you. Call us today at (520) 760-9352 to schedule an appointment.

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Three reasons to Choose SERVPRO to Restore Your Flood Damaged Tucson Home

10/24/2018 (Permalink)

Flash floods cause a lot of damage. SERVPRO is on call 24/7 to restore your home.

SERVPRO's Formula for Success Dealing with Tucson Flood Damage

The most effective way to control costs in your home in Tucson when flood damage hits is to get a professional mitigation company like SERVPRO on the scene in as little time as possible. By getting a team of technicians on the ground within hours of the disaster, we can stop many of the most severe effects of flooding from happening in the first place. Our refined response process over decades of hard work and critical analysis of our techniques, and today, we bring the most powerful mitigation services in the industry to homeowners right here in Tucson.

Fast 24/7 Responses

One of the most important keys to our success in dealing with flood damage in Tucson is our ability to get on the site and stop damage from happening within only a couple hours of your first phone call. When you call us, a countdown of four hours starts ticking for our technicians to be on the site, and they usually arrive faster. Our large-scale operations and national network of SERVPRO franchises allows us to respond at any time, in any weather, and to any size disaster that might hit the area.

Experienced Crews

Every crew we send out carries years of experience shared between its members. We train and accommodate our technicians for the long-term, allowing them to develop their skill sets and expertise in the field and with the help of veteran co-workers. If you ever have any questions about the work they do, our technicians are more than happy to answer.

Industrial Equipment

Cleaning up after a flood requires drying, sanitizing, and cleaning equipment that is hard to come by in most hardware stores. The tools we use to remove water from your home, like our air movers that create strong currents of air throughout the home, are designed to be used for industrial-scale drying operations. These combined with the expert handling of our personnel contribute to our record of some of the fastest and most thorough water removal in the country.

SERVPRO of Northeast Tucson can help with any flood damage that hits your home, whether it's night or day, rain or shine. Call us as soon as possible after a disaster at (520) 760-9352.

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Insurance Woes After a House Fire in Tucson? Just Call SERVPRO to Help with the Recovery

10/10/2018 (Permalink)

Tucson Homeowners Know that SERVPRO Has No Match for Fire & Smoke Cleanup and Restoration

The Claims Process Following a Fire in Your Tucson Residence

One of the first concerns that many Tucson homeowners consider when they face a disaster in their residence is how to pay for the recovery. While some situations might require you to dip into your own pockets, incidents like fire are often covered by the insurance provider for your home. The essential point about this coverage is understanding what they expect you to do and how to move the process along, so the restoration work does not stall out.

Fire damages can often be one of the most difficult things to see in your Tucson home. Even apart from the immediate traumatic sight of structural compromise, there are effects from the fire that spread far beyond the acute results of the flames. With so much work to be done, you can appreciate that the situation does not get easier to manage as time goes on. You do not want the claims process slow, and so you need to take an active stance in ensuring that the appropriate people get notified, and the steps get taken to approve the claim.

Once the first responders have left your home, notify your insurance agent about the situation. They likely can give you a detailed list of what they need to verify that the damage occurred and how to get the claim process started on their end. If they do not offer to send out their adjuster, they might ask you to contact one. Our SERVPRO estimator can catalog and photograph the damage your home sustained, as well as possibly provide a very ballpark figure as to what the insurance company can expect to pay to restore your home. The final budget when once given by your agent, assures you that SERVPRO can work within that number. We deal with many insurance providers and typically come highly recommended as a restorer.

While our SERVPRO team gets contacted directly by insurance companies on a regular basis, it is also sometimes left to the homeowner to determine the professional outfit they want to restore their home. Our team can work directly with your insurance adjuster to help expedite the claims process and get our technicians working on bringing your home back. This point bears repeating; we are here to help you.

Fires can be traumatic to live through, but with our professional restoration service, we can make this disaster disappear, “Like it never even happened.” Trust our SERVPRO of Northeast Tucson emergency response team to show up quickly and help you restore your home to preloss conditions. Give us a call anytime you need us at (520) 760-9352.

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How Professionals Remove Water From Your Tucson Home

10/4/2018 (Permalink)

Burst water pipes can lead to a lot of water in your home. SERVPRO can safely remove the water and restore your home to its previous condition.

Monsoon season is coming to an end for Tucson and the rest of Arizona, but it is too early to empty the sandbags and put away the water-vacs and push brooms. Sudden rainfalls still happen, not to mention the year-round sources of flooding like broken dishwashers cracked pipes and rusted out water heaters.  

Thorough Tucson water removal requires more than just pumping out the kitchen and living room, however. SERVPRO restoration teams can pull water off floors, out of carpets, and draw it out of the personal and structural property.  

Depending on the amount of standing water, technicians use pumps or extraction wands. For significant flooding, they use the pumps to remove the majority of the water out of most homes in only a day or two. If the water came from outside the home, they treat it as contaminated and pump it directly into the nearest, active sewer opening. If the sewer system is blocked or otherwise unavailable, they pump the water into a tank truck for delivery to a water treatment plant where it is cleaned and recycled.  

Water from inside the home, unless it comes from a backed-up toilet, is considered clean. Technicians can pump it out of the home and drain it outside into the street. For water that only covers surfaces, they perform the same tasks using extraction wands. These smaller devices are adjustable for speed, and SERVPRO team members use them effectively to draw water out of carpets and off wood floors without accidentally causing secondary damage.  

Preventing secondary damage is also essential for removing water from furniture. At the start of cleanup operations, technicians pull everything out of the water to stop absorption and start the drying process. As team members pull water off the floors, others examine wooden and upholstered furniture for how much water was absorbed. Split wood and deteriorating cushions indicate considerable damage and most of these items require disposal.  

If there is no cracking and the cushions underneath are not water-logged, team members begin drying the furniture using a combination of air movers and fans to force warm, dry air across surfaces to force out moisture and remove it from the home as it evaporates into the air. If needed, they can also install a dehumidifier to draw water from the air and nearby furniture.  

At SERVPRO of Northeast Tucson, we want to return your home to what it was before the flooding. That means having and implementing a plan to dry your personal property as well as remove standing water. To set up a visit or for more information, call us at (520) 760-9352 today.

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The Real Truth About Flooding in Your Tucson Home

9/23/2018 (Permalink)

If an overflow of some sort, internal or external, has flooded your home, contact SERVPRO for effective water cleanup and remediation.

How to Deal Effectively with Flood Damage in Tucson

Floods deal both physical, and psychological damages. If suddenly you do not know what to do after seeing water rising in your Tucson property, know you are not the only one. Unless adequately prepared, other people caught in similar situations also suffer the same fate. Having the emergency contacts of a professional restorer is vital because once you call them, you can receive useful advice on what to do next.
Apart from the structure, flood damage in Tucson also affects contents of a house, but can also extend to the occupants if care is not exercised. The water contains several contaminants collected from sewage lines and other waste removal channels. It is therefore essential to wear the right protective gear when wading through such water. Our SERVPRO technicians usually have rubber gloves, protective body suits and boots allowing them to wade through any water depths without exposing themselves to unnecessary dangers.
Flood waters transfer contaminants to porous materials in the affected areas. Cleaning and disinfecting the materials cannot eliminate all the contaminants. Removal is the only guaranteed way to deal with the contamination. Our SERVPRO technicians remove the carpet and pad as well as any other affected items such as upholstered furniture. We also pressure wash structural components and use an EPA-registered disinfectant to deal with contaminants.
After a case of flooding, much debris might be left in the affected area. These might include damaged components from your house, mud, silt, and even sewage waste. To comply with city regulation, all these require proper disposal. Our SERVPRO team helps remove all the waste from your property for proper disposal.
Any flooded property requires proper drying as part of the restoration process. If excess moisture remains in the affected areas, you might end up dealing with microbial growth. Parts of the structure might also rot. After extracting all the standing water, the process should end with the removal of excess moisture. Our SERVPRO technicians dry your property to preloss levels using different equipment like air movers, dehumidifiers and drying mats among others.
In cases of flooding call SERVPRO of Northeast Tucson at (520) 760-9352. We’re Faster To Any Size Disaster.

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Firefighting Efforts Can Leave Your Tucson Pizzeria in Urgent Need of Water Removal Services

9/12/2018 (Permalink)

SERVPRO Keeps the Pizza Slices Coming After a Water Loss in Tucson

SERVPRO Strives to Minimize Water Loss in Tucson Stores and Get the Doors Re-Opened 

When a fire occurs on your property, the primary tool that firefighters use to extinguish it is water, and unfortunately, that can leave your pizzeria in desperate need of water removal services. Putting out a fire inside your pizzeria's kitchen can require hundreds of gallons of water that is pumped into your restaurant under high pressure. Firefighting efforts can leave water in places that you wouldn't have even considered to look; every nook and cranny of your kitchen is likely to be soaked.

Should you delay in calling for the help of professional water removal services to aid your Tucson pizzeria, the excess moisture could lead to further problems inside of your restaurant, such as mold or continuing degradation of fixtures. Additionally, the emergency fire-extinguishing system inside of your restaurant also uses a solution of powders designed to deny oxygen to the flames. In the aftermath, not only is there water to remove inside your kitchen, but also the remaining powder that may have turned into a muddy mess during firefighting efforts.
Here at SERVPRO, we understand how valuable your time is to you and, as a result, we work around your schedule. If the extinguishing should happen in the morning, we can come within hours of your call and work through the day until the remediation is finished so you can reopen your restaurant for business. Of course, the severity of the fire and water losses dictate the closure time. Should it happen during the evening, we can work through the night. Whenever you need the services of SERVPRO, we can be there.
Once our SERVPRO technicians report on the scene, they can clean up the initial debris left over by the fire and the extinguishing efforts. By removing the water at the scene, we can more easily access peripheral equipment such as wet/dry vacuums and extractors to remove the remaining water and moisture from your pizzeria.
Should you find your business in urgent need of water removal services, never hesitate. Reach out and contact SERVPRO of Northeast Tucson by dialing (520) 760-9352.

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Mold Damage in Tucson Often Takes Place in Laundry Rooms

9/9/2018 (Permalink)

If your laundry room experiences an increase in moisture and you smell that musty mold smell, contact SERVPRO to investigate and remediate.

Our Technicians Assess and Then Remediate the Mold Infestation in Your Home

A fungus needs three conditions to be present to form inside your Tucson home which are moisture, the correct temperature, and an organic food source. Houses already have plenty of organic substances because they get built with a lot of wooden and paper materials that can develop mold damage. Fungi like temperatures between 60 and 80 degrees Fahrenheit and most homes are kept at around 70 degrees. Once moisture gets added to this scenario, you have a prime location for microbial growth. Once microbes that already exist everywhere get activated by excessive moisture, building materials inside your home can receive mold damage.
If water ever leaks into your home, it must be removed within 48 hours or the microbes can start to grow. Therefore, most mold damage cases in Tucson are the result of water leaks going unnoticed. Sometimes appliances can malfunction and leak out moisture without you noticing it. Water pipes can develop slow leaks that pour small amounts of moisture into your building's structure.
One common place in every house that receives leaks you may not see right away is the laundry room. Many laundry rooms are small, confined, and close to the size of a closet making it difficult to easily see every corner of the room. Washers and dryers are heavy, so they do not get moved out of their places very often. Since laundry rooms are the home to your washer and dryer, there are water pipes and connections in the small area. The amount of water-related connections involved in a laundry room increases the chances of a leak taking place.
Our SERVPRO technicians are IICRC certified and have experience in dealing with moisture-related problems inside these rooms that are the home to your washer and dryer. When we first arrive at a problem in a laundry room, we immediately move everything out of the tight area so we can inspect the situation. Once we figure out the source of the problem, we repair the moisture source if needed.
Next, if microbial growth is present our SERVPRO restoration team analyzes the situation and tries to figure out how severe the contamination is. Once we determine the overall scope of the project and get work authorization from you, we contain the contaminated room. This means that we use heavy-duty plastic to seal off the room so that no harmful dust particles or mold spores can spread outside of the affected region during our restoration process.
If you ever see black mold inside your laundry room, call SERVPRO of Northeast Tucson at (520) 760-9352 any time of the day.
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Restoring Your Furniture And Upholstery After A Water Damage Event In Tucson

8/23/2018 (Permalink)

There are different ways in water damage can affect your property.

Restoring Your Furniture And Upholstery After A Water Damage Event

There are different ways in water damage can affect your property. For instance, you should expect some problems after the water comes into contact with your upholstery. The moisture may weaken the framing joints, cause a breakdown of the glues, lead to cracking and swelling. You can also notice some water spotting on the fabrics. To avoid water lines, we may wet the entire furniture when we are restoring your Tucson property.

The water damage experience in your Tucson property can also lead to color bleeding. If that happens and the cover of the upholstery sags, there are chances of staining the floors and carpets. Some carpeting stains can also result from the wet wooden legs. If drying the carpets takes place before removing them, then it can be challenging to deal with stains. Our SERVPRO technicians start by stopping the source of moisture and in the process reduce chances of mildew growth.

When wooden materials get exposed to water, spots may occur on their finish. The wood can also crack, weaken and swell. Our SERVPRO technicians can use specialized wood care products to remove the spots, and by using a furniture refinisher, we can attend to wooden furniture frames. Although the laminate that covers some furniture can act as a moisture barrier, the non-laminated side can absorb the water and lead to warping.

During the restoration process, our SERVPRO technicians use appropriate extractors to extract water from the furniture and other wet surfaces. By running putting in place dehumidifiers and air movers, we can reduce the time that your upholstered furniture takes to dry. We can also dry the zippers and metallic button on the upholstery to avoid rust. To prevent rust transfer, we can place waxed paper between the zipper and the cushion. Covering the metal buttons with furniture pads can also prevent the transfer of rust.

SERVPRO of Northeast Tucson is a trusted and experienced leader in the restoration industry. Call us at (520) 760-9352 when you face mold, storm, fire, and water damage, and we can return your property to its former state.

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How Professional Restoration Works for Flood Damage in Your Tucson Home

8/19/2018 (Permalink)

Flooding from a broken pipe or other type of emergency can leave your home under water. Contact SERVPRO to come out and mitigate the damage.

Team SERVPRO Dries Out Your Property After Flooding Regardless of the Source of the Water

Overcoming any level of water loss in your Tucson home can be too great a challenge for a homeowner to take on by themselves. Professional restoration services can help, even when the worst of the damage is still occurring via penetration points in your home. Working quickly to resolve these issues and mitigate the loss you experience should be at the top of your list, so make sure that you reach out quickly to secure the certified and reputable professional experience you require.  
As much as you might not want to have to consider it, flood damages throughout the Tucson area are seemingly more common than ever. Apart from the natural ways that flooding can occur to your home, implements like standpipes and water mains also offer unnatural means of flooding your home and those throughout the community in a matter of a few minutes. As with any high volume of water, the potential for catastrophic damage to your home and its contents is extreme, so do not hesitate to reach out to the qualified technicians we employ at SERVPRO.  
While inspections are always an initial step for our team of professionals to get a better idea of the nature of the damage that you face, we also strive to do what has to occur to keep the situation from getting any worse than it is when we first arrive. Mitigation is a word that you might hear, and it is a term used in the industry to signify stopping the spread of damage from getting worse.  
Our SERVPRO professionals offer state of the art equipment and expertise from unique training to tackle any concern or effect from the flooding your home has experienced. From extraction via pump trucks in our Green Fleet to advanced drying techniques to preserve structural elements of your home, you are in good hands.  
As a homeowner, it is always wise to have a plan in place for how to contend with emergencies that threaten your residence. In the event of a widespread emergency affecting multiple homes, time is of the essence to secure the right assistance to ensure work occurs expediently on your property. Give our SERVPRO of Northeast Tucson restoration rapid response team a call today at (520) 760-9352.

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Get The Water Out Of Your Tucson Entertainment Venue

8/1/2018 (Permalink)

At SERVPRO of Northeast Tucson, we strive on restoring your property quickly and efficiently.

Trust The Pros at SERVPRO to Restore Your Tucson Commercial Property

Residents and the many visitors to the Tucson area enjoy a little fun and relaxation at one of our many theaters, gaming centers, climbing walls, and many other entertainment businesses. If a major incursion of water occurs, many planned and spur of the moment trips to your business might need postponement or even cancellation. The crew we send to your water saturated space can clean and dry out your property fast.

Water removal in your Tucson property cannot wait if your business relies on individuals, families, and groups to gather on your premises to enjoy the activities you developed. Regardless of the source of the water, immediate removal and speedy and thorough drying is the only answer. Our team arrives as soon as possible with the high-efficiency equipment needed to dispatch the water rapidly.

The SERVPRO crew lead evaluates the damage, making sure first to shut off the water or otherwise limit additional water from entering. Safety considerations can necessitate the disabling the electricity until the water no longer poses an electrocution threat. Even with the electricity temporarily shut down we operate our pumps and water extractors with power generated from equipment on our trucks. Infrared scanners locate water trapped in cavities between walls, in cinderblock cells, above ceilings, and more. We remove all the water, hidden in cavities or out in the open. Failure to do so can lead to mold growth and progressive deterioration to structural components.

SERVPRO crew members then use sensitive moisture meters to establish baselines for drying targets for the range of materials damage and monitor the decrease over the course of the project. Carpeting frequently can be dried in place when our certified staff use weighted extractors and float carpets with air movers getting above and below the materials.

In all spaces affected by the water, SERVPRO positions the air movers, heaters, and dehumidifiers that create the drier air which attracts the water saturating structures and fixtures. As the water moves into the air as vapor, the dehumidifiers capture and absorb (desiccant type) or condense (refrigerant type) the vapor. The liquid water contained can be discarded. Every step in the process takes you that much closer to the goal of reopening to welcome your customers.

Locally Owned Company with National Resources

SERVPRO of Northeast Tucson is ready 24/7 to assist our local business partners with a water loss. Call (520) 760-9352 immediately to arrange for water removal and structural drying at your entertainment venue.

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Cleaning Your Fire Damaged Items in Tucson after the Disaster

7/26/2018 (Permalink)

SERVPRO Can Wipe Down and Clean the Soot & Smoke After a Fire Damaging Event in a Tucson Home

On-Site Fire Recovery of Possessions and Structures in Tucson Is a Cornerstone of SERVPRO Services

Fire damage events usually bring along a feeling of helplessness and confusion, and sometimes you might not know the right actions to take to mitigate the incident. All does not end when the fire has been put off by the fire department, and the smoke has cleared. Even the fire extinguishing agents pose some additional risk to your property, and you may need professional skills, knowledge, and resources to return your items to their preloss state. We are going to present to you some of the options that Tucson residents have when such disasters occur.

When attending to fire damage incidents in Tucson, our SERVPRO technicians look at the type of damage and the materials to clean and choose the most suitable cleaning technique. For instance, we may use surface cleaning techniques when we do not want to saturate your contents with the cleaning product. Foam cleaning and spray and wipe are examples of surface cleaning techniques. Under the spray and wipe technique, we slightly spray the cleaning product onto a surface and then use a dry cleaning towel to wipe. Often, numerous passes are needed to reach a satisfactory result. Soot and smoke stains can be very stubborn to remove.
Our SERVPRO team uses foam cleaning in cases where the application of excessive moisture is likely to cause additional damage to your contents. We first generate the foam from the cleaning product and then use a natural sponge to do the cleaning. The use of a pump-up sprayer can help us to generate the foam.
When there is a need to apply large quantities of the cleaning agent to the surface to allow enough time for dissolving action, then we use saturation techniques such as hand washing and rinsing. The use of an upholstery cleaning machine also falls under this category. These techniques are useful when we are cleaning fabrics with heavy soils, and more agitation is necessary.
SERVPRO of Northeast Tucson has a proven record in storm, mold, fire, and water damage restoration. Call us at (520) 760-9352, and we can make your property “Like it never even happened.”

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Does Tucson Mold Damage Remediation Always Mean Demolition And Replacement?

7/12/2018 (Permalink)

Although the mold damage you see in your Tucson home needs attention, panicking is unnecessary.

Mold Damage Remediation

The media seems full of scary information about mold growth even in drier areas of the country like Tucson. Often the stories concentrate on health concerns and the urgency to get rid of microbial activity immediately. Homeowners fear the expense and sometimes panic, trying to manage the mold themselves. Make a better decision by giving the professionals a chance.

Although the mold damage you see in your Tucson home needs attention, panicking is unnecessary. Some individuals do experience allergic reactions or other sensitivity to excessive amounts of mold spores or by-products of mold growth, but healthcare practitioners are best suited to answer those worries. On the other hand, mold growth damages structural components and the contents of your home and sends unpleasant odors throughout all spaces. Mold remediation needs to occur, but take the time to line up our skilled crew to ensure the job is done appropriately and safely.

SERVPRO mold remediation technicians assess the damage in your home and develop a plan that focuses the dual goals of active mold colony removal and restoration of your home to pre-infestation condition. The equipment and tools we employ often permit us to accomplish these outcomes without demolishing, removing, and replacing the materials that provide structure for your dwelling.

We follow EPA protocols learned in IICRC training to contain the mold colonies, keeping unaffected portions of your home clear of the spread of moldy debris. SERVPRO invests in equipment that makes containment effective, including heavy plastic sheeting to create physical barriers and technology like negative pressure air scrubbers to filter spores and other moldy particles, exhausting the contaminants outside of your living space.

Inside the containment area, SERVPRO technicians rely on a range of techniques and instruments to clear surfaces of the mold. No matter how unappealing the mold looks, nonporous surfaces release the colonies when we scrape, scrub, and brush. Even porous materials restore if methods like soda blasting loosen the hold hyphae, the “roots” of mold, have. EPA registered antimicrobials applied evenly to all affected surfaces with foggers or sprayers to inhibit the return of the mold growth.

Odors that linger make the remediation feel incomplete. SERVPRO recommends a course of treatments, employing different odor elimination strategies until the smell is gone. We do not cover up with short-term air fresheners or distractors like candles or diffusers. Thermal fogging or hydroxyl generators create tiny odor-busting particles that seek out the molecules emitting the smells. Bonding with odiferous airborne and settled bits causes the chemical composition of the particles to change, rendering them neutral in odor.

SERVPRO of Northeast Tucson has many options short of knocking down walls when we remediate your mold damage scenario. Call us at (520) 760-9352 to set up a consultation and check out what we offer for up-to-date mold abatement.

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The Risks of An Aging Sprinkler System In Your Tucson Business

7/6/2018 (Permalink)

When you're dealing with a commercial water damage emergency, you can count on our SERVPRO team to respond immediately and help!

Have You Checked Your Tucson Business's Sprinkler System Lately? 

Sprinkler systems are a standard feature to find in your Tucson business's building, but there is a lot that the average entrepreneur does not know about these fire safety additions. While they can assuredly help in the event of a growing fire happening in the building, they can also malfunction and break apart as they age.

It is a regulation for businesses to have fire prevention implements like sprinkler systems to remain in compliance with building safety codes. Unfortunately, without sustained maintenance to this network of pipes and plumbing, your business could find out what happens when one of these pipes disconnects, or the system spontaneously misdiagnoses a fire in the building. Suddenly, your Tuscon business is in need of professional water removal services.

While you might not assume that the small diameter pipe commonly used for sprinklers can house that much water, it is more than enough to cause a significant water incident in your building. This situation is even worse if your system believes there is a fire and begins pulling from its water supply to continue to douse the supposed issue.

Our SERVPRO professionals have experienced all manner of significant water loss incidents, and we have the tools and expertise to overcome any situation that you might face as well. From the time that we arrive, our focus is shutting off the water supply if this has not already happened.

Next, our team works to pull the water from the floor using several pieces of extraction equipment from weighted extractors to wet-vacs. This process allows our SERVPRO technicians to have the kind of access to assess the remaining dampness and present moisture and then to thoroughly dry the area successfully.

Locally Owned Company with National Resources

While there is no getting around having a sprinkler system in your building or your store, proper maintenance and inspections can help to prevent disasters. Our SERVPRO of Northeast Tucson water damage restoration specialists are available 24/7 to help you clean up the mess and get back to your customers. Give us a call today at (520) 760-9352.

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Surprising Causes of Mold Damage in Tucson

6/24/2018 (Permalink)

Finding a mold infestation spreading on your wall can lead to panic. Contact SERVPRO for an assessment and remediation services.

Team SERVPRO Remediates a Mold Infestation Regardless of the Cause

Our dry climate can lull homeowners into believing there is little chance of interior mold damage in Tucson. The reality is that many opportunities are present inside any home for excess moisture to collect, and that is precisely the fuel needed for the many mold spores waiting in the air and on surfaces. We have advanced equipment, well-trained crews, and the proper protocol to remediate unexpected mold problems.
Mold damage in your Tucson home causes deterioration to structural components. When mold grows, it distributes numerous mold spores and can produce mycotoxins, both of which can irritate and trigger allergic reactions in susceptible individuals. It is undoubtedly an unwanted issue but is predictable if moisture remains unmanaged. When we take on a mold remediation project, we not only abate the microbial growth, we also identify moisture sources and suggest strategies to eliminate it.
Very little moisture is necessary to encourage mold growth. SERVPRO often sees tiny leaks from plumbing under cabinets or between walls creating the perfect conditions for fungal issues. A loose connection or even a sweating cold supply pipe that drips condensation provides enough water to give a mold colony a boost.
Failure to dry out bathrooms or laundry rooms after use can offer an incubator for mold. Spills or overflow left unattended are mold havens. Wet laundry, sponges, and washcloths are good breeding places. The steam from cooking can dampen drywall or woodwork. Any room in your home that experiences even periodic high humidity is a possible mold hotspot. SERVPRO can contain and remove the current infestation, but to avoid future outbreaks exhaust fans are a must and should be used regularly.
Air conditioning units, whether central or window, contribute to the moisture issues behind mold problems. Although in theory they are a tool to help reduce humidity and limit microbial growth, they do this in most cases by condensing water vapor out of the air. If the coils where the condensation occurs or the drain is dirty or clogged, water collects. These areas are classic places for mold spores to absorb moisture and being grown into significant colonies.
Work with SERVPRO of Northeast Tucson if you smell or see any evidence of mold in your home. We can remediate an outbreak and offer suggestions to limit its return by eliminating moisture. Call (520) 760-9352 for an evaluation.

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Simplifying Insurance Claims For Your Tucson House Fire

6/9/2018 (Permalink)

Tucson Fire & Smoke Help Is Always Available from SERVPRO

SERVPRO Can Assist Our Tucson Customers with Fire Damage Restoration and Claims

Assessing the damage to your Tucson home after a fire can feel overwhelming. Often, smoke and soot damages take the center of your focus, as these are commonly the widespread issues that you face. For fires that are more severe, you might also face the possibility of structural damage and reconstruction needs through restoring your home to its preloss conditions. As nerve-wracking as it might seem to find your house in such damaging disarray, professional restoration can help you to overcome the obstacles standing between your current predicament and a fully restored home.

Seeing all of the ways that fire damage can appear in your Tucson home after the incident, it is no wonder why so many homeowners realize that restoring these effects quickly is something best left to a professional company. Fortunately, you have SERVPRO at your disposal and merely a phone call away. Our technicians get uniquely trained to deal with all facets of fire restoration and can quickly identify the services that your home requires to return to its original condition, whenever possible.

Once our technicians arrive at your home, we take a few moments to assess the scope of the damage and how far reaching the fire was. This inspection is also critical to our estimations of the cost of the restoration and the time frame to complete it, which is both shared with you the homeowner and the insurance adjuster handling the claim you then make on the house.

Handling the insurance claims is something that can be a headache for any homeowner in a time that is already stressful enough. You can trust that our SERVPRO team can cut through some of the legwork to speak directly with your insurance company on your behalf to speed up the claims process and get work started in your home as promptly as possible. However, all final decisions on non-salvageable discards and restorative work rest with our client and the insurer.

You might not ever get fully prepared for a fire in your home, but you can always trust our SERVPRO of Northeast Tucson restoration specialists to work hard to clean up the mess and restore the damages, "Like it never even happened." You can call us 24/7 at (520) 760-9352.

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Speedy Recovery From Water Damage In Your Tucson Business

6/5/2018 (Permalink)

SERVPRO Reopens the Doors Fast After a Water Loss in Your Tucson Business

SERVPRO's Professionally Managed Water Removal Limits Your Commercial Loss in Property and Revenue

Regardless of the source, water damage to your Tucson commercial property requires immediate attention. Unlike routine maintenance, remodeling, or improvements, water damage cannot wait. Structural components and the inventory and equipment that is the backbone of your business suffers from progressive deterioration when saturated with water. Our highly-qualified work crews stand ready to halt the destruction and begin the recovery from a water event.
Even when relatively clean, water damage to a Tucson business increases the risk of secondary harm from microbial activity or disintegration. Breakage of a water main, for example, saturate walls, floors, and foundations with non-contaminated water. Choosing to wait rather than react has consequences. Mold growth can take hold within 24 to 48 hours with any type of moisture, avoidable if seasoned water damage restorers remove standing water and dry out the structure quickly. Our team arrives within hours of your call, assessment, and development of a recovery plan proceeding without further delay.
SERVPRO service vehicles contain high-efficiency pumps, water extractors, air movers, and dehumidifiers, allowing the project to begin without delay. If power is unavailable temporarily because of safety or other reasons our truck-mounted equipment permits water removal and drying without on-site electricity. Meters employed by our certified employees help establish moisture baselines that inform drying goals. Subsequent measurements assure we return affected structure to normal moisture levels on the timeline promised and needed to limit further harm.
Infrared scanners locate hidden pockets of water. Our crews utilize a range of strategies to release and remove the water, including drilling holes, loosening sections of flooring or walls, and taking advantage of extractor wand extensions. Once the majority of the water exits we position air movers, heater, and dehumidifiers to accelerate the drying process. Training in industry best practices through IICRC courses supports our decisions and ensures that the correct balance of air movement, temperature, and reductions in air humidity to pull moisture out of building materials.
SERVPRO is always aware of how detrimental downtime is to your business, so we make every attempt to confine our water removal and drying efforts to the affected areas of your property only. We listen carefully to you as we devise the water damage recovery plan, looking for ways to keep a portion of your business operating while we complete the restoration.
Rely on SERVPRO of Northeast Tucson to meet your commercial water damage needs. Contact us at (520) 760-9352 round the clock, every day of the year -- we know water damage to your business can happen at the most inconvenient times.

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Mold Damage Experts In Tucson Discuss Problems Inside Bathrooms

5/22/2018 (Permalink)

SERVPRO can remediate mold damage on the ceiling of your bathroom.

Proper containment is needed when addressing mold damage in your bathroom

Any time unwanted moisture gets inside your Tucson home, microbial growth can occur. A fungus needs an organic food source like paper or wood, the ideal temperature, and water to develop. Houses are already kept at around 70 degrees Fahrenheit and contain many natural materials, which when moisture is added makes a prime location for fungi.

Once microbes get the amount of moisture and time they need to grow, they form structures called hyphae that spread across surfaces and release spores for reproduction purposes. During any mold damage project in Tucson, measures must be taken to prevent spores from contaminating unaffected areas of the building. Our SERVPRO technicians utilize various methods to contain contamination including building containment chambers.

Before any work begins in the affected region, thick plastic sheets get put up with poles, sealing the area off. Containment chambers prevent any dust or spores created by the restoration process from floating around the house and causing problems in other parts of the structure. An air scrubber gets attached to a hole in the side of the chamber so that it creates negative air pressure inside the work area. The scrubber sucks up any microscopic microbes and dust particles and runs them through a HEPA filter before exhausting air out into the environment.

Many times mold can form inside the shower in your bathroom from either a leaking shower faucet or improper ventilation. Usually, if fungi form in the shower, it is up by the faucet or on the ceiling. Once our SERVPRO technicians have determined the extent of the damage and its source they seal off your shower and create a containment chamber.

If the mold has severely damaged the drywall in your shower's ceiling, then it might have to be taken down and replaced. If demolition is required, then the contaminated materials get taken down and disposed of in sealed plastic bags. In some situations, the fungi get removed either by scrubbing or sanding.

After all of the contaminated debris gets removed from the affected area, we use a HEPA vacuum to remove all of the remaining dust created by the project. Anti-microbial chemicals get used throughout the process to inhibit future microbial growth. For help with fungal issues, call SERVPRO of Northeast Tucson at (520) 760-9352 24 hours a day, seven days a week.

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Why Rely Upon Professional Fire Damage Restoration In Tucson

5/15/2018 (Permalink)

Eliminate the soot damage that can occur throughout your home after a fire with the help of SERVPRO.

We are here to help to get you back to preloss condition after fire damage

Surviving a fire in your Tucson home opens up a range of confusing feelings and fears. It is unlikely the average homeowner possesses much experience in responding to fire damage. The immediate aftermath does not afford you the time to learn all that is necessary to return a home to pre-fire condition. Our seasoned fire damage restoration crews have the training and the equipment needed for a fast and comprehensive recovery.

Restoration of fire damage to your Tucson property can be challenging. Not only does the charring, soot, and smoke damage require attention. The water and chemicals that extinguished the fire also threaten the integrity of your home’s structure. Our full spectrum of services includes industry best practices in water removal and applied drying techniques. Before we focus on the fire issues, safety concerns rooted in the slip and fall and electrical shock problems water brings need resolution.

Then SERVPRO crews turn to proven measures to halt the progressive damage smoke and soot inflict on structural components and contents. Fire damage requires speedy action as well. Within hours, materials warp and discolor. Glass and metals etch. Fabrics and wood deteriorate. The soot and smoke invade every space inside a home, causing the acidic components fire damage leave to attack surfaces and possessions.

Our crews assess the characteristics of the sooty residues and match the proper tools and cleaning products to the damage. SERVPRO technicians take advanced classes on fire and smoke restoration. They use their mastery of these subjects together with their hands-on experience to quickly clean and restore the affected spaces in your home, Depending on the stickiness of the soot and the depth of the charring, we make informed decisions on what to clean, scrape, and sand and what to consider removing and replacing. You can rely on the training and experience of our employees and our production managers as we sort through these issues one by one.

Deodorization is crucial in a fire damage project as the combustion of a wide range of materials causes layers of unpleasant smells. SERVPRO odor remediation specialists use a menu of options to neutralize smells. We clean, seal and employ advanced technologies to eliminate odors, including thermal foggers and oxygenation machines such as hydroxyl generators to change odiferous particles to at a molecular level, so they no longer smell. We do not cover up; we eliminate.

SERVPRO of Northeast Tucson offers all the services needed to recover from fire damage under one roof. Call us at (520) 760-9352 as soon as the authorities release your home back to your control after firefighters extinguish the flames.

For details on the city of Tucson, AZ click here.

Appliances can be Responsible for Water Damage to Your Tucson Residence

5/7/2018 (Permalink)

If your water heater or another piece of equipment starts leaking water on the floor, it is time to contact SERVPRO for water damage restoration.

SERVPRO Technicians Move to Quickly Dry Out Your Property Regardless of the Water Damage Source

While your Tucson home might be at risk for a handful of disasters throughout its existence, as a homeowner, it is wise always to be aware of these potential incidents. Among the most likely of these occurrences would be a water emergency in your home. There could be several potential causes for this damage, though typically, water-fed appliances like washers, water heaters, and dishwashers are to blame for the issue.

While you might not suddenly get inclined to rid your home of these conveniences, they do require regular maintenance and preventative care to avoid failing you and causing water damages in your Tucson residence. Unfortunately, even the most diligent of homeowners might still encounter a malfunction in one of these appliances that result in substantial water damages. Should this occur, knowing whom to call to help can reduce the necessary time for restoration and limit the need for remodeling or reconstruction.

From the moment that our SERVPRO technicians arrive at your home, we get to work in assessing the full scope of the damage. This process determines what needs to happen to restore your home and what equipment and personnel are necessary to complete the project. The restoration itself begins with extraction, should this action be a necessity to restoring your residence.

Drying the area thoroughly is critical to the SERVPRO restoration process. While the bulk of this work gets completed with a combination of air movers and dehumidification equipment, specialized tools are often necessary to reach areas that these first machines cannot reach. For spaces in between walls, our injectidry system can infiltrate this area and entirely dry it out. For penetration beneath flooring, large drying mats allow for more uncomplicated removal of water and moisture from this difficult-to-reach material.

You cannot always account for when water damages affect your home and their primary causes. What you can count on, however, is the experience and professionalism of SERVPRO of Northeast Tucson. Our certified technicians are available 24/7 to help you clean up the mess and get things back to the way they should be. Give us a call anytime at (520) 760-9352.

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Punctured Plumbing and Water Damage in a Tucson Home

1/23/2018 (Permalink)

Leaking Plumbing Causing Water Damage in Tucson? Call SERVPRO for Cleanup and Restoration

Rely on SERVPRO for Rapid Water Removal and Restoration

We get called out to remove unwanted water from homes on a daily basis. There are many unusual and usual reasons why water soaked a carpet or collapsed a ceiling. Maybe a child left the water in the sink running while he went out for a burger with his parents or an appliance failed.

The response time to a damaging water incident in the Tucson area is crucial in mitigating losses. When water leaks inside a wall from compromised plumbing, the flow of water can be very significant and damaging.  We take pride in training our SERVPRO crew members in best practices according to the IICRC paired with our ECTP--Employee Certification Training Program, an on-going means of staying up to date on the latest technologies.

The photo depicts an incident that was completely preventable. Pex plumbing is a cross-linked polyethylene tubing that is installed in much newer construction and adequately transports water throughout a home. Unfortunately, a general contractor did not use a stud-finder during a remodel and punctured one of the three tubes with the drywall nails. There was no leakage until the nails rusted and then the pressured water line spewed water inside the wall cavity. That is where we came in to remove the water, the damaged drywall with a neatly controlled demolition, and then a drying of the affected area.

Doing things right the first time, we understand the needs of our customers and strive always to meet and beat their expectations. We make them feel "Like it never even happened."

SERVPRO of Northeast Tucson is available 24/7 to respond to water, fire, and mold problems in the greater Tucson area, including Redington and Catalina Foothills. 520) 760-9352

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New Year New Ride!

12/30/2017 (Permalink)

Hello everybody and Happy New Year! SERVPRO of Northeast Tucson is starting the new year with a new SERVPRO ride. The entire staff was stoked in seeing this puppy pull up to our warehouse. You can only imagine how excited the technicians are to take a ride. Some may say they've "Claimed it". We are all really excited for the up coming year Tucson has to offer us. Our New Year resolution is to focus more on working smarter not harder. We are learning everyday how to be more efficient and effective with the number of techs and equipment we currently have. SERVPRO of Northeast Tucson works extremely hard day and night to assure that EVERY single client knows that they are in good hands. 2018 is going to be a GREAT year for us as we improve ourselves everyday for you, not only our clients, but our neighbors, our friends. 

SERVPRO of Northeast Tucson wishes you all a Happy New Year!

Pipe Burst

12/1/2017 (Permalink)

The weather here in Tucson, AZ has finally cooled down! Though no one expects a white Christmas either, it is nice to finally be able enjoy more of the day outside. One of the things that no one really likes to experience during winter is having your homes water pipes freeze when the temperature drops really low and then having it burst. These situations are very common and very frusterating to deal with. But no need to fret, just allow SERVPRO of NortheastTucson to deal with it. We are faster to any size disaster! Our certified technicians will not only bring the right tools and equipment but will definitely bring ease to your stress.

Allow SERVPRO of Northeast Tucson to be there for you for all your water damages. We are here to help!

Losing my best friend!

11/7/2017 (Permalink)

We got the worst news this past week… Our chocolate lab Nial has bone cancer. I was shocked and asked myself “How can a dog get bone cancer?” He has lived 5 very luxurious years with my family and me. Though we expect things like this to happen every once in a while, we are never really prepared to say goodbye to any family member like this. How unfair and how sad! This is very difficult for all of us seeing him in such pain, but I must be a responsible owner and let him go. He was the best dog any family could ever have had. He will be missed by our family and those who knew him. R.I.P. Nial, You were a loyal friend.

After Hurricane Harvey--What Matters Most Are People, Pets, & Photographs

10/9/2017 (Permalink)

Just Stuff!!! On a Houston Street. SERVPRO Helps Preserve Property, Pets, and Photographs After Hurricane Harvey

SERVPRO Helps People Preserve Their Pets and Photographs As We Grapple with the Storm Damage Cleanup

Hurricane Harvey left a lasting impression on the residents of large areas of Houston, Texas. The flooding was devastating, leaving a massive loss of property behind. But is all just stuff!!

Pictured is our leader and owner Rob Seigler who answered the call with his SERVPRO team, to help our distant neighbors during this time of crisis. The stacked and ruined furnishings and belongings could have just as easily been the result of a severe monsoon in our Tucson area.

The water removal was started as soon as the flood waters subsided from this property. Our crew, as part of a SERVPRO Disaster Recovery Team, went to work to demolish all non-salvageable building materials, and remove furniture, carpets, fixtures, and belongings. The contaminated flood waters left no choice. However, we understand that the most important work is making sure that the locals were safe and sound.

We learned from the severe storm what is really important, above all else. People, Pets, and Photographs. Houses can be rebuilt; people cannot. Pets, our small partners in life, and the Photographs that keep us connected to our past, also can never be replaced. Though devastated by great water damaging losses, our friends and neighbors we just happy to be alive, hug their pets and treasure their photo albums. So in the next natural disaster! Remember, the 3P's--People, Pets, and Photographs!!!    

As we head home to our franchise--SERVPRO of Northeast Tucson in Arizona, we were uplifted by the resiliency of the Houstonians that are just like our own friends and neighbors in Tucson and the Catalina Foothills. Call us if you need help at (520) 760-9352.

Chasing out critters!

9/27/2017 (Permalink)

Our guys have been out in Houston, Texas for a few weeks now to continue helping homeowners in need. Working hard every day nonstop can be exhausting but every day is a different day with it's own stories. On one day, our technicians were visited by an unexpected neighbor. This little fella heard that SERVPRO of Northeast Tucson was in town and had to show up. He decided to make his way into a home that we had been working on that morning. Our guys had to chase him out and make sure he doesn't hide inside the house and possibly take up residence. Thankfully that was not the case. Our team safely got him out to go back to where it came from so we may continue working. Definitely an interesting day for SERVPRO of Northeast Tucson.

A Happy Customer in Texas, Not Tucson

9/26/2017 (Permalink)

SERVPRO Loves a Smiling Mrs. G in Houston After Hurricane Harvey Struck and Left the Cleanup to Us

SERVPRO Ranges Far and Wide to Help Hurricane-Ravaged Properties and People

Just another happy customer that our proud SERVPRO owner Rob Seigler had the privilege to meet and help. Better days are ahead after this horrific storm has passed.

When Hurricane Harvey caused devastating damage to the Houston, Texas area we responded as part of one of the SERVPRO National Disaster Recovery Team. Many homeowners like Mrs. G, who is standing beside me, smiled and made the best out of a terrible situation. We known the devastations on monsoons in Tucson, so we came with great empathy.

Our SERVPRO team extracted the water from her home using truck-mounted pumps, and wet-vacs even as other crew members were demolishing and tossing out to the curb all non-salvageable building materials and belongings. Our Green Fleet drove up well-stocked with industry-leading equipment to mitigate the flooding as best as possible. Just as impressive was our tireless efforts and long-hours to start to make this flooded structure Mrs. G's home again. She is a very sweet lady who enjoys doing yoga and can actually plank! Pretty soon she will be down on the mat planking again, with a smile on her face. Very impressive how she looked on the positive side of things; it was our pleasure to help in her time of need.

SERVPRO of Northeast Tucson is proud to answer the call to help our neighbors, both near and far away from the Tucson, Catalina Hills, and Redington home turf. Ready 24/7 to remove flood waters by calling (520) 760-9352.

Helping Texas clean up

9/14/2017 (Permalink)

SERVPRO of Northeast Tucson is devastated hearing about all the losses that occurred because of Hurricane Harvey. When we heard that they needed assistance, we immediately volunteered and deployed some of our team to help those who were affected. Our guys drove to Houston, Texas this early September and have successfully assisted many while they were there. Daily, our team is working very hard to restore these homes and assure that the homeowners are aware that they are in good hands. Houston is beautiful and seeing these gorgeous big homes destroyed by the floods is devastating. Our guys are quick to every job no matter the circumstance they were in. This only proves that there is no job too big for SERVPRO of Northeast Tucson to handle and with this, we plan to continue helping as much as possible.

Shower Remodel

8/25/2017 (Permalink)

Mud Set Shower Pan Installation

I believe all SERVPROs around the nation are unique in the services they provide. Did you know that SERVPRO of Northeast Tucson also remodels? We remodel kitchens and baths as well as rebuild homes that were previously damaged from fires, floods, and smoke damage. This is a recent shower remodel we are currently in the tiling phase of the project. There was an odd size tub that the homeowner was using solely as a shower. We added a corner bench built out of cinder block and installed a curb made out of bricks.  The floor is called a Mud Set Pan which basically mean that it is all built out of concrete sloping toward the drain. Stay tuned as the completed project wraps up in two weeks.

Roof Tarping during Monsoon Season

8/17/2017 (Permalink)

Every year that strange phenomenon happens called Monsoon. Rain and high winds peel flat or low pitch roofs off the deck or substrate. Tarping to keep water out is tricky!!! Every roof has different pitches, angles, and crickets to divert water run-off. This homeowner suffered two water damages due to the intense storm were had this summer. Lucky this client knew right away to call SERVPRO of Northeast Tucson. Though we were receiving a high volume of emergency calls, we made it a point to rush over to this client. As you can see from the picture, we placed around 1,500 Sqft of tarp as a temporary fix. We then went ahead and proceeded with the emergency water mitigation services. Homeowner was pleased with our staff as we restored his home back into better conditions. We informed him that we are just here to help.  

Does it smell like rotten meat or fish??

7/10/2017 (Permalink)

"Rob, I have a crises!" Said one of our previous customers. "The realtors are going to show my house in a few hours and the power went off in the garage over the weekend and it smells like rotten fish or rotten meat. I need your help ASAP!"

When you encounter a situation like this, the first thing to do is:

1. Do not panic.

2. Eliminate the source of the odor.

3. Clean all surrounding surfaces.

4. Open a window.

Some odors such as eggs or meat are called protein fires and the smoke is white. Although you can't see the smoke damage, the odor is present. We utilize ozone machines and vapor-sharks, to eliminate odor after good old fashion soap and water does not do the trick.

Call SERVPRO of Northeast Tucson.

The right equipment for the job.

6/20/2017 (Permalink)

That's a lot of equipment indeed but it's the right equipment for this job. A water pipe broke and caused a flood in this kitchen. There was an excessive amount of water when SERVPRO of Northeast Tucson arrived. We began extracting water as soon as we arrived so that we may prevent any further damage to the tile and the other affected areas. This picture shows the equipment that our highly trained technicians set up after the mitigation was done. Homeowner was pleased to see no water and was impressed of how fast we took care of the damages as well. SERVPRO of Northeast Tucson is fast to the job and quick to work. We love to ensure that our customers are happy with the work because we are here to help!

On no! Mold!

5/15/2017 (Permalink)

Mold under the kitchen sink.

When water damage does not get appropriately and immediately attended, the risks of mold growth is very high. Mold thrives on moisture and even in high humidity which can turn your single water damage to a mold remediation. It is not pleasing to think about having mold in your home but most homeowners don’t realize that mold could be lurking anywhere at this moment! One of the usual places for mold infestation is underneath the kitchen sink like in this picture. When was the last time you really inspected underneath the sink?

Mold is a problem that should be professionally handled since mold releases spores and can easily spread throughout the affected area and onto other parts of your home.

But don’t worry, SERVPRO® of Northeast Tucson is here to help! Call for a free consultation now. (520)760-9352

Typical Tucson Weather...

3/1/2017 (Permalink)

Mother Nature is very indecisive here in Tucson, AZ. What should have been two days of nice heavy rain turns into a single day of on and off pour. With this typical weather, the rain comes out of the blue and just like that you notice a puddle caused by a leak coming from your living room ceiling or a drenched carpet because you left your window open or whatever the case may be. As much as we enjoy the rain when it comes, it is unpleasant to come home to a soaked carpet or dripping ceiling. SERVPRO® of Northeast Tucson is fast to arrive and happy to attend all your water emergencies. Don’t let these unexpected situations stress you out, call us at (520)760-9352 and allow us to take care of your home like it never happened!

“Water, Water Everywhere/ Nor any Drop to Drink”

12/8/2016 (Permalink)

These famous lines from Samuel Taylor Coleridge’s poem, “The Rime of the Ancient Mariner” are spoken by a sailor on a becalmed ship, in the middle of the ocean, surrounded by salt water and speak to the desperation one feels when events are out of control. We at SERVPRO® of Northeast Tucson are familiar with helping property owners who feel that way and can help them get back in control with our experienced technicians and our state of the art drying equipment. We practice the Science of Drying….and we specialize in restoring your property. We are a “One Stop Shop” – a company who can dry your property, take care of your contents, and rebuild if necessary.  During the Holidays it is doubly important to note that we are open 24 hours day, every day! Call us at 520-760-9352 and we will be there 24/7, 365.

What does it matter if I dry a water loss or not?

12/8/2016 (Permalink)

In the 90’s Mold became the Cause Celeb, especially that strain of “Black” Mold, Stachybotrys, that struck fear in the hearts of thousands of Americans. Even though that hysteria has passed, it is no joking matter to have mold growing in your home. It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; and 2) water. There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor. When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. If you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house. Why would you do that when you can call SERVPRO® of Northeast Tucson at 520-760-9352, and make sure your house is dry.

Trauma Scene Clean up

12/8/2016 (Permalink)

Not to mention the emotional trauma of loss, but what do you do in the aftermath when something terrible occurs? Although everyone’s experience is unique, there are similar but difficult decisions that have to be made every time a loss of this nature takes place. Generally how one goes about cleaning the affected area is not the first thing that comes to mind. However at some point this has to be done….and where do you go? Here at SERVPRO® of Northeast Tucson at 520-760-9352, we are trained and ready to assist when something like this happens. We have the equipment, cleaning solutions, deodorization techniques and chemicals to combat all of the relevant issues such as blood borne pathogens. Our staff has been immunized against Hepatitis and is ready to help you return your home and contents to their pre-loss condition. Although one never is the same when confronted with this possibility, rest assured there is someone who understands and will help you through this ordeal.

“PHEW…..what’s that smell?”

12/8/2016 (Permalink)

Your nose will never let you down when there is something wrong in your home. There is usually an odor attached to wet contents, sewage back up, dead rodents, mold, rotting garbage, etc. Calling SERVPRO® of Northeast Tucson at 520-760-9352 will bring a crew that will eliminate the cause of those odors and then the odors themselves. Just as there is nothing so memorable as a “bad smell,” it is equally satisfying to come back into a room and smell….”nothing.” At SERVPRO® we blend 80% of the cleaning solutions we use, and we pride ourselves in giving back to our homeowners their home with nothing but “Clean” in the air.   As an additional service, we offer our own fragrances to enhance the smell of your home. Between our liquid fogging air fresheners and our dry mist aerosols we have access to the following fragrances: Citrus, Cherry, Wintergreen, Lemon Fresh, Tropical Delight, Lemon-Berry, Cinnamon, Red Apple, Linen, Ocean Breeze, Melon, and Orange Cream. Sorry we do not have “New Car Smell”, yet.


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