Recent Posts

Musty Odor in Redington Business?

1/19/2022 (Permalink)

A person is looking at mold on a wall. We remediate mold damage for businesses in Pima County.

Do you smell a musty odor in your business that you can’t place? Often musty odors are a symptom of mold damage, which is often the symptom of water damage. SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East helps Redington businesses with mold problems every year. Here are some mold damage emergency tips from our website for things you can do and should not do while waiting for help to arrive:

Important Facts:

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When your Redington commercial business or home has mold damage, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is Here to Help. ® We’ll mitigate and remediate the mold damage, “Like it never even happened.” Call us today at 520-760-9352.

Franchises are independently owned and operated.

Flooding in Tucson?

1/11/2022 (Permalink)

A street is blocked off by a flooded street sign. We are trusted leaders in storm damage restoration in Pima County.

At SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East, we know that our fast emergency response time saves our customers money by reducing the potential for secondary damage and more time-consuming repairs. The National Weather Service lists January 1993 as one of the top ten weather/water/climate stories to impact the Tucson metro area during the 20th century.

The Two Week Flood of January 1993

Between January 5 and 19, several Pacific storm systems caused widespread flooding across the metro area. Between four and seven inches of rain fell across the metro area and the surrounding mountains. Runoff from snowmelt from the Santa Catalina Mountains added to the flood woes. Damage to public transportation and flood control facilities, private property, and inconvenience totaled around 14 million in emergency repairs and long-term improvements. Improved design and construction practices developed in response to the October 1983 flood helped minimize the amount of damage incurred and saved lives. No lives were lost during this flood event.

Call Us Today!

When your Tucson home or commercial business has storm damage, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is Here to Help. ® We’ll restore the storm damage, “Like it never even happened.” Call us today at 520-760-9352.

Franchises are independently owned and operated.

Ravine Fire in Bonita Ridge?

1/5/2022 (Permalink)

The silhouette of the sagebrush is shown at sunset. We are trained and certified to restore fire damage in Pima County.

My uncle came to help with my move to my new house in Bonita Ridge. There was a metal bin with some old ashes in it that he tossed into the backyard. A few minutes later, I saw smoke out the back window and saw the sagebrush behind my house on fire. The old ashes still had live embers in them and started the backyard on fire! 

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East wants everyone to be safe around fire this winter season. Here are some winter fire safety tips from the United States Fire Marshalls:

If you are using a fireplace:

  • Put ashes in a metal container with a lid. Store the container outside at least three feet from your home.
  • Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out and starting a fire
  • Do not burn paper in your fireplace
  • Before you go to sleep or leave your home, put the fire out completely

Call Us Today!

When your Bonita Ridge home or commercial business has fire damage, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East is Here to Help. ® We’ll restore the fire damage, “Like it never even happened.” Call us today at 520-760-9352.

Franchises are independently owned and operated.

Bad Odor in Tucson Business?

12/28/2021 (Permalink)

A gas station and convenience store is shown. We are trained and certified to remove odors in Pima County.

There was a strong odor that I could not locate in my store. Even after I washed all of the surfaces, the smell was still there. I knew I would lose business if I didn’t find the source of the odor and eliminate it quickly. I called SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East. They sent out a team of technicians trained to identify and eliminate the odors. They inspected the building and discovered several sources inside the building that were contributing to the awful smell: A dirty drain, a dead rat in the wall, and water damage in the ceiling!

Each odor required a different method of cleaning. The SERVPRO technicians cleaned the drain and removed the dead rat from inside the wall. They repaired the leak in the roof and mitigated and remediated the water damage. Now my store looks and smells great!

Call Us Today!

Offensive odors can negatively affect your business. SERVPRO technicians are trained in the science of identifying and eliminating odors. When Tucson commercial businesses and homeowners have an odor problem, they can rely on SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East to remove the odors, “Like it never even happened.” Call us today at 520-760-9352.

Franchises are independently owned and operated.

Lightning Strikes in Tucson?

12/20/2021 (Permalink)

Lightning is lighting up the sky at night. We respond to storm damage emergencies 24-hours a day in Pima County.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East have been restoring storm damage in Tucson for years. Our fast emergency response time is key to saving our customers from more extensive and time-consuming repairs in many cases. Here is some interesting information about some of the varieties of lightning from the National Oceanic and Atmospheric Administration (NOAA):

Bolt from the Blue

  • Cloud-to-ground lightning that starts inside a cloud goes out the side of the storm, then travels horizontally away from the cloud before going to round. A bolt from the blue can strike the ground at a spot with “blue sky” above it. Even a storm that is six miles away can be dangerous.

Cloud Flashes

  • Many flashes do not reach the ground. Most of these remain within the cloud and are called intra-cloud (IC)lightning flashes. Cloud flashes sometimes have visible channels that extend out into the air around the storm (cloud-to-air or CA) but do not strike the ground. The term sheet lightning describes an IC flash embedded within a cloud that lights up as a sheet of luminosity during the flash.

Call Us Today!

Tucson home and commercial business owners can rely on SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East to restore storm-damaged properties, “Like it never even happened.” Our technicians typically arrive onsite within four hours of your call. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Holiday Safety Tips for Catalina Foothills?

12/14/2021 (Permalink)

Strings of holiday lights are shown. We respond to fire damage emergencies 24-hours a day in Pima County.

Do you know that candles start more than one-third of home decoration fires each year in the United States? SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East wants everyone in Catalina Foothills to have a safe and fire-damage free holiday season this year and offer these safety tips from the National Fire Protection Association:

Holiday Decorating Safety Tips

  • Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
  • Keep lit candles away from decorations and other things that can burn
  • Some lights are only for indoor or outdoor use, but not both
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for the number of light strands to connect.
  • Use clips, not nails, to hang lights so the cords do not get damaged
  • Keep decorations away from windows and doors
  • Blow out lit candles when you leave the room or go to bed
  • Turn off all light strings and decorations before leaving home or going to bed

Call Us Today!

Catalina Foothills home and commercial business owners can rely on SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East to respond to fire damage emergencies 24-hours a day. Call us today at 520-760-9352.

Franchises are independently owned and operated.

Hidden Water Damage in Anthony Estates?

12/7/2021 (Permalink)

A water stain is spreading on a wall. We respond to water damage emergencies 24-hours a day in Pima County.

Water Damage Hiding in Anthony Estates?

I started smelling a damp odor, but I couldn’t locate the cause. Then I noticed a dark stain blooming on my wall. Oh no! I called SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East, and they sent out a team of water restoration technicians right away.

The SERVPRO technicians used an infrared camera to locate the source of the hidden leak. They removed the drywall and repaired the leaking pipe, and monitored and documented the drying process to ensure the area was completely dry. Once the area was returned to normal moisture levels, they repaired the drywall and cleaned and sanitized the area. Now my house smells fresh, and the ugly water stain is gone!

SERVPRO Water Restoration Process

Although every water damage emergency is unique, we follow the same process for restoring the damage:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

Anthony Estates home and commercial business owners rely on SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East water damage to restore water damage 24-hours a day. Call us today at 520-760-9352.

Franchises are Independently Owned and Operated.

Water Damage emergency in Ventana Canyon?

11/29/2021 (Permalink)

A water shut-off valve is shown. We restore water damage in Pima County.

Burst pipes can cause catastrophic water damage in a short period of time. Everyone in the family needs to know where the main water shut-off valve is located and how to turn it off. SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East’s technicians are on-call 24-hours a day to respond to water damage emergencies. Here is some information on locating and shutting off the main water shut-off valve:

Start by locating the main shut-off valve. The main cut-off valves are usually outdoors in warmer climates, and in colder climates, these valves are usually indoors. The water shut-off valves have either a round wheel or lever handles.

It is important to note that if a valve is difficult to turn – DO NOT force it. Call a licensed plumber or the local public works authority for assistance.

  • Round wheel handle valves will turn off by turning the handle to the right (clockwise). A few turns should stop the wheel.
  • Handle valves should slowly be turned clockwise ¼ turn. The handle should no longer be parallel with the pipe. It should stop at a ¼ turn.

Call Us Today!

When your Ventana Canyon home or commercial business needs water damage restoration services, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East are Here to Help. ® Call us today at 520-760-9352.

Franchises are Independently Owned and Operated.

Commercial Cleaning Services in Oro Valley?

11/22/2021 (Permalink)

An office building is shown. We clean and restore commercial businesses in Pima County.

SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have the training, certification, and equipment to perform commercial restoration services in many kinds of workplaces and business environments, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

We provide commercial property damage restoration services, including:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Although we are better known for fire and water mitigation and restoration services, we also provide a wide variety of commercial deep cleaning services. These deep-cleaning services are not part of routine janitorial services and will protect your investment and keep your business looking its best:

  • Air Ducts and Heating, Ventilation and Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Call Us!

When your Oro Valley commercial business or home needs commercial cleaning services, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East are Here to Help. ® Call us today at 520-760-9352.

Franchises are Independently Owned and Operated.

Commercial Carpet and Upholstery Cleaning in Tucson?

11/15/2021 (Permalink)

An upholstered office chair is being cleaned. We keep commercial businesses looking their best in Pima County.

Preventative maintenance can protect your investment by extending the life of carpets and upholstery. SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East’s technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Our carpet and upholstery cleaning methods keep your floors and furniture looking their best. These specialized cleaning methods include:

  • Bonnet Cleaning: a less aggressive method for short-piled carpets
  • Hot Water Extraction: a deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: helps restore deeply soiled areas
  • Showcase Premier Cleaning: the most thorough cleaning method in the industry
  • Dry Cleaning: when color-fastness is an issue

Preventative Maintenance

Carpets can act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

The IICRC states that 79 percent of the soil in carpet is dry soil. Vacuuming is a critical component of proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Call Us!

When your Tucson commercial business or home needs carpet and upholstery cleaning services, SERVPRO® of Northeast Tucson and SERVPRO® of Oro Valley/Marana East are Here to Help. ® Call us today at 520-760-9352.

Franchises are Independently Owned and Operated.